CARite of Windsor Locks

So Carite did a little follow on this with me. And Yep as expected the «Follow up» was as bad! Just a little bit of lip service like «We will look into it». It has been more than a week still no one has called me back!
If you still want to buy from these people. Best of Luck! I don’t even care anymore if they follow up or not. I know nothing is going to happen. Just rude and dishonest sales people here.

Very similar experience to Jun, below. Also posted on
, but posting here to give my honest feelings of this place.
These guys were great! Helpful on the phone when I called to make sure the car I wanted to see was still there (unlike other dealerships I’d tried), and so very friendly once my wife & I showed up! Ashley let us test drive the car (2011 Honda CR-​V SE), no pressure, and when we decided we wanted it they took care of all the little concerns we had with the car (it needed to be cleaned inside and the tire pressure needed to be checked). They even got us a better rate than I got through my own credit union. Can’t say enough good things about CARite! Well worth our 1.5 hour drive from RI, definitely will be returning when it’s time to replace my wife’s car!

I got my 2012 Toyota Corolla from them. When i first went to pick up the the car the cleaning job was sub par… I mentioned something about it and they said that they would happily do it again which they did. I only got one key on the day i picked the car up and was told another would be made for me. Because of this inconvenience they ended up giving me 2 keys. I will admit that not everything about this was smooth but when something went wrong they made it right without question. And in the end nothing in life is perfect but making an attempt to right wrongs leaves a bigger impression then the initial imperfections.

Painless! Ashley and Dave were just what I needed. No pressure. Answered questions. Fair price for my trade. Got me the financing. all in under an hour. They specialize in Honda and Toyota. If you are in the market for a pre-​owned, call here first! It was worth the hour + drive.

Would love to give this place 0 or — stars.
Totally dishonest even when asked questions point blank.
I contacted the company after seeing an ad on a car website. Being close to 2 hours away — I could not just zip over so tried to get information on line and by phone. They sent bunches of pictures all of which hid the true nature of the car. I had an employee on the phone as he supposedly walked around the vehicle examining it as I asked questions. He fed me total lies. In an email to another employee I asked asked about smoking and was told there was no sign of it. Really? Where did the burn holes in the seats come from? And the Carfax was totally inaccurate.
My brother’s friend lives near this scumbag dealer and luckily he checked out the car for me. He quickly noticed the whole left side had been smashed — the door was banged back out and the front fender replaced. It jogged his memory to a recent visit to the auto auction when such a car was on the block with severe damage.
I would have been even more pissed at this disgusting dealership if I had taken the time and spent money on a bus ticket to see the crappy car. They wasted enough of of my time as it was through all their deceptions. The owner’s wife (at least that is who she claimed she was) called me and apologized and asked if they could find me another car. Really? Do they think I am that stupid? Fool me once…
Avoid this place like the plague!