Bojangles

This is an OK Bojangles located on University in Winston Salem. I normally have eaten here when the IHOP across the street is too crowded. They are also pretty full as well. The service is about average and tho food as well. The drive thru is almost always full.

I love Bojangles, unfortunately there aren’t any in the west coast. I came to visit my family and wanted to eat some of my favorite food while I’m here. Too bad this Bojangles gave me the worst service I’ve ever had at a Bojangles. The food was burnt and when I mentioned it, the staff said, «it comes like that.» I brought some friends from CA and now they hate Bojangles. Just had some horrible experience. Completely disappointed.

Love Bojangles, but this location sucks. The wait is terrible, and the staff isn’t very friendly. I’ve enjoyed about 10 different Bojangles locations, and they were all properly managed. I will never come back.

This is not a reflection of Bojangle’s in general. This review pertains only to this particular Bojangle’s location. Bojangle’s in general is incredible and serves up some of the best southern fried fast food that there is. There are multiple other locations in the area, including one on Reynolda. Go there. Do not go here.
I’ve visited this location multiple times and constantly been disappointed. The service is terrible. I rarely have to wait longer than a couple of minutes at other Bojangle’s locations, but here you consistently have to wait 10 – 15 minutes for your food. This is not fast food. The people working here are rude and seem to have a complete disregard for the customers. They have bad attitudes and are unapologetically incompetent. They make it seem like you are inconveniencing them by ordering food there.
During my most recent visit, I had another terrible experience while going through the drive-​thru. I ordered my regular which is the «four piece chicken supreme dinner.» This is nothing out of the ordinary and is probably their most popular item. They informed us that the Chicken Supremes were «cook to order» tonight and that it would be at least ten minutes. This is ridiculous. It was a Saturday night at 7:00, prime dinner time, and they had their most popular item «cook to order.» I’ve never heard of such a thing. We waited for over ten minutes as promised. You would think that there would be some sort of an apology for this, but instead all you could hear was hooting and hollering from the employees inside. It’s like we weren’t even there.
The only consistent things about this location are the employees’ terrible attitudes and worse service. I hate to see this. When you’re on University Parkway in Winston, it should never be Bo time!

Well, they ran out of the legendary sweet tea, so that was a bummer. You gotta love bojangle’s biscuits, so soft, fluffy, warm and buttery. A toasty dream haha.
Now the chickens, well I was craving fried chickens but the breaded fried chicken in bojangles is literally so breaded that after I peel off the skin, there is nothing left on my chicken, so it left me a bit hungry.
Their dirty rice is pretty good, but some of the rice is uncook. Another bummer.
Bojangles recently started serving fries, now they are legit. The cajun seasoning is on point! Not many places can get cajun fries right, bojangles nailed it!
Come here for a good olé family time or just some southern comfort fast food.
I will be back to try their hash browns (potato rounds) and picnic grits!

Visited inside this BoJangles for the first time. There was little too no lunch crowd. There were regulars sitting to the side «chatting» things up and greeting people. Nice atmosphere. The staff was ok. I think they were talking amoung themselves a little to loudly but hey, it was after lunch so I guess all is well. The food was decent. I purchased a chicken rice bowl and a drink. The dining area was neat and clean. I will probably visit again.

Service: gets a (1) b/​c they don’t listen to the customer and they get smart w/​the customers. My mother asked for jalapeño chicken on a biscuit and the order taker retorted «We don’t sell jalapeño chicken! That was Cajun Chicken if it was real spicy!» Then mom asked for tea w/​ice and a lot of lemon in a bag which the order taker lady did no give a bag, then she put the tea into the smallest paper sack that she could possibly find. The male order taker on a different occasion put it into a plastic bag w/​handles. It did spill, but it spilled into the plastic bag so she was able to salvage the tea. Mom says they have good food and she will continue to go there, but she will not order anymore tea even though she really likes the tea w/​lemon, but mom’s car has older too small cup holders. Mom uses the drive thru all the time. I went in w/​her one time and the order taker fixed up mom a combo & I had to tell the lady that mom did not order a combo, just the sandwhich. Mom does not even know what a combo is.

I would not eat here again. The food was too dry. Yuck.

This place is a regional chain that specializes in fried chicken. It’s definitely ahead of KFC and maybe even Popeye’s. The chicken is pretty good. The biscuits are quite good as is the sweet tea. The fries are also pretty tasty.