Plow & Hearth

I loved the various items the store had to offer. The fleece socks were perfect for this time of year and also the fire pit w decorative cover. The layout is very spacious and not overfilled. I was disappointed with the experience I had with the staff. I was trying on some boots and the sign on the shelf AND the tag on the boots said they were on sale as well as the employee scanned the barcode to find my size. She came out saying not only were they on sale but it was the last pair! So when they fit, I was definitely buying them. I went to check out and a different associate said they were not on sale, the wrong tag was attached AND the wrong sign was with them on the shelf. Now, I’ve worked retail many years before and if the signage is wrong, not to mention a tag that’s attached is incorrect at no fault of the customer, we honored it. This was $ 168.99 vs $ 89.99 so a big difference! They refused to honor it and I chose to leave vs make a scene because I’m more respectful than that. I loved the boots, and would have still gotten them if the staff had handled it a little differently — even at full price. I had several items in my hands so instead of spending over $ 200 I spent $ 0 and I hope the next experience is much better. Especially considering they used the barcode to go get the boot and still claimed wrong and not correct price.