Lovely Nails and Spa

Okay. So I used to be a regular here. Note the past tense. Used to be!
I wanted fills and was given a cold greeting by the staff. I was told to go and sit over there! The pregnant lady who has been doing my acrylics since August 2015! Said Are you new?! she looked at my hands held them up for her colleague to see. One can only assume there was something on my hands they found amusing and they began talking Korean and laughing at my expense. It gets worse! I tried to make conversation with her and she ignored me not once but twice! The service I received from her and her colleagues was absolutely appalling and never in my life in America have I received such a rude service! Once my nails were dry I began walking out the salon. Thinking to myself someone soon is going to say thank you ma’am please call again. Or words to that affect. Nothing! Just more laughing! I would love to speak with the owner of this business. It seems he or she has staff members they need to desperately teach politeness and customer service to! And here’s the thing. If the staff don’t like it here in America then they should be working some place else! Here in America we pride ourselves on Good customer service! And there are hundreds of nail salons I can spend my money at. This place won’t be getting a dime of my money ever again! 0 out of 10! A huge thumbs down for customer service and satisfaction!

Went in here to get my manicure done before my friends party. Didn’t expect much from this salon but the end results blew me away. The techs here are friendly and sociable. Every inch of this salon is clean and spacious. The prices are reasonable here. Didn’t had to wait long till a nail tech came and walked me to her station. She was very gentle with me throughout the process of my manicure. She never once cut me at all. Filed my nails right too. After she was done, I just couldn’t believe my nails looked this good! Definitely worth 5 stars! I highly recommend going to this salon! The services is superb!

Service is bad. They took all of 5 minutes to do a manicure. Since I did not accept a pedicure offer or an upgrade to a wax manicure, the person just wanted to get rid of me as promptly as possible. She did not even push up my cuticle or cut it. To boot, when I asked if she would buff my nails to make them shiny, her response was, more? Never again will I visit this place. What a rip off with an attitude.

Rude. I can understand Vietnamese and the owner, he speaks poorly about all the clients.

Lovely Nails is so clean and a great place for all nail needs. Great massage chairs and they now use disposable pedicure tools! Jackie is the best! !

Is it possible to give them 0 stars?
These people are horrible. I had eyelashes done here and they looked completely different than they had told me they would look (they looked extremely thin). When I expressed my dissatisfaction, They said they would not refund me. Don’t ever go to this place!

Had a horrible pedicure experience here. First the tech cut my cuticle on my toe, then on the other foot, used a dry pumice stone on my soaked foot=shredded big toe! Ouch! No discount, no band aid, nothing. I would not recommend going here.

Amazing gel nail polish manicure by Tony!
I walked in, was immediately taken back for the manicure. The place is clean and the staff is friendly

So I am totally appalled with the owner Kevin. I went in to do my nails with my 9 yr old daughter and we are the last ones there. Then Kevin comes up to me yelling asking me why did I write the review I did and that I am a liar. My daughter was very nervous and asking me why is that man yelling at you. I really wanted to curse him out but I paid my bill and left. I will NEVER step a foot in that place again. He lacks customer service and although he has really good nail techs there he is a horrible owner. He has no concept of customer service. Beware and don’t be fooled by the appearance. I have been a loyal customer for over 3 years I have recommended many ppl there and go every 2 wks but not anymore …

Awful pedicure! I feel like it is one of those Asian nail places that don’t sanitize and abuse their technicians. I hope I don’t get my toe nail fungus back!

The massage chairs alone are worth the time. Spend the extra money and get the Deluxe Spa Mani & Pedi. The technicians are so sweet and professional. Its very clean and their equipment comes out of a sterile packet. Its great!

Lovely Nails is the absolute BEST! I have been going there for four years (since I’ve moved to FL) and I refuse to go anywhere else. I’ve tried a couple other places but nowhere compares to Lovely Nails and the flawless Pink & White set I get from Peter. Calvin gives the most amazing pedicures & I only trust Lynn with my eyebrows! I have a friend that travels 45 mins to get her nails done here so that says a lot. The salon is VERY clean and the atmosphere is relaxing. Peter puts a lot of thought and effort into his salon & it shows. Pay Lovely Nails a visit & thank me later :)

This is the only place I go to! Tony is absolutely phenomenal and i am always thrilled with the work he does on my nails! Also everyone is super friendly

My first pedicure ever. Tina did a great job. I will be back for sure. The location was very clean and everyone seemed very nice.
The area is very busy so parking is a bit of a problem, but I was able to get a spot close by luckily.
A great first time experience.

I loved this place! I get pink and white and I always had a problem with the sides coming up really soon. I talked to the lady about it and she knew exactly why and it has not happened yet. So happy with them!

My son’s girlfriend and I came in for a pedi and solar nail mani. The pedi was great! Then we moved over to the tables for our mani.
Terrible experience. I had pulled up several pics from Pinterest. The first 2 pics I was told «no.» They tech wouldn’t do it. Then I settled on the third. Upon beginning the first nail, I hated the color. It was way darker than the pic. They didn’t have a lighter version. After much conversation, he suddenly was able to do MY FIRST CHOICE. Although he adamantly stated he wouldn’t do the design as posted, instead of 3 he would only do one. I agreed. He also refused to put a gem on one nail. REFUSED! The end result was acceptable– although it seemed like an awfully big fight to get it.
My son’s girlfriend however had a terrible outcome. Ugly. Messy. Amateur looking nails.
I give this 2 stars only because the pedi was great and MY nails ended up ok.
We will never return. Seems hit or miss. I took her there because my first experience there with Ty was great. Just pick a good tech I guess, but now I just have a bad taste in my mouth. Check out her nails. For $ 48 You should be shocked.

This is the closest nail salon to my house, and I have been looking for a go-​to place, so I thought that I would give this a try.
The nail salon shares the same tiny parking lot as Chipotle. I had to drive around the small circle a few times before I found someone leaving and could steal their spot. Needless to say, parking is a bit of a challenge here.
They have a variety of colors to choose from and they were all great brands. I was looking for OPI’s newer colors, but didn’t see any of them there. My roommate and I went in for pedicures and we didn’t have to wait at all, which was great. The facility looked really clean and the staff was all very friendly. I personally really don’t like the massage chairs that you sit in for pedicures. I think that they are really uncomfortable and take away from the relaxing experience, but hey, that could be just me.
The lady that was assisting me asked twice in a row if I wanted a manicure, which I declined. She told me that my nails didn’t look good because my nail polish was chipped, but I prefer to do them at home. Not a big deal, but I’m not a fan of pushy people. Otherwise she did a great job for a great price.

About time I find a place who keeps their appt time seriously! They speak English haha

I found this place through Unilocal.
I am pretty picky about the place I get to do my pedicures; I usually only go to one place in roxborough since I’ve been going there for years. Plus my grandmother and sister tried a new place once and my sister ended up having an operation on her toe since she got an infection.
However, I was in Florida and I needed a pedicure, so on to Unilocal I went. I was greeted and seated almost immediately (give or take a few minutes). I was given an excellent pedicure although they did try to up sell me to the more extravagant option (about $ 10 more) and eyebrows (which I just had done).
It looks like they service tons of people; there’s about 9 nail stations and 12 or so pedicure chairs including a child sized one at the end. I would probably return if I was on vacation in the area again.

Staff was very friendly and welcoming. I came early in the morning so im not sure how busy it gets. At any rate .I got a shellac manicure and pedicure. To say the least, my pedicure massage was out of this world. Wow. it was so long I had to open my eyes a couple of times. Very relaxing, clean, and no complaints. Love it and will be coming back.