The UPS Store

Since Nathan F gave his version of the truth, here is mine. Everything in my review is true. Your response proves that, and for that I thank you. If you look at the other comments on Unilocal regarding your business you will see that I am not the first to complain. I was just the first to complain in person.
My «erratic» behavior was prompted by experiencing yet another example of poor customer service caused by your lack of customer service skills. I did not address my comments to your customer. I was looking directly at you the entire time. My comments were addressed to you alone. I am a very happy man Nathan F and I don’t find joy in what I did. I did not intend to hurt you or your family. I also do not require your forgiveness.
And finally, I did not wait for your customer to leave, she reached the parking lot before I left. I also do not believe I harassed her. I don’t know who you are kind lady but if I offended you I deeply apologize. I meant you no harm or distress. If what Nathan F said is true and if you choose to continue patronizing his store, that is certainly your right. I, however, will most certainly not go back.

OMG… if only I had read these reviews before I shipped my packages. The owner is R-​U-​D-​E beyond belief. Needed to file a claim for damaged goods, and in trying to get assistance with this the owner’s response to me was «what you write on the exterior of the package is irrelevant… they’re not going to approve your claim». I told him I’d like to proceed with the claim process so someone can at least take a look at it and he said «it doesn’t matter what you do they’re not going to approve your claim». When I asked him for his name, he refused to give it to me at first asking why I needed that information because as the owner of the location there’s no one for me to report him to. I had to ask three more times before he gave me his name… which could very well not be the correct information. Stay far far away from this place.

Absolutely terrible. People there are very unfriendly! No one acknowledged me or greeted me when I walked in. Overwhelming stench in there… almost smells like a cat litter box that hasn’t been cleaned in a while! Couldn’t stand in there for more than a minute without feeling nauseous!!!

Terrible customer service!!! Will never use UPS here again! I needed to send a package UPS so I drove to this store which was out of my way but I was informed I couldn’t use usps to ship. Bought a package stuffed it and gave it to them to ship. A week has gone by and it was not received so I called to track and the guy was rude saying its shipped usps and he won’t help me bc they do it for s free service. What??? I was never given an option as to who was shipping even though it’s a ups store. Now my package is missing and apparently ups did me a huge favor just by shipping it for the price I paid and now they’re done and has nothing to do with them? They need to change employees or owners or something. I will never set foot in their doors again!

This absolutely is the best place to go when shipping things. The owners are helpful and very sweet. I will drive an extra 15 min to ship from here. Thank you for all your help!!!

walked in. wasnt greeted. waited in line for 5 minutes (one person ahead of me). wasnt even acknowledged. walked right out. dude was slow and didnt look like he wanted to be their