Biggest Scam in Town. I personally went to the Gym on March 18th to cancel my membership. I was told a manager was not available so they gave me a pre-printed form with an self addressed envelope. I immediately filled it out and mailed it that day. I called today to find out they status. 10 days has past and they said they had not received it. According to THEIR policy a 30 day notice is required. The notice does not start until they receive notice, but they make it impossible to give notice. I just got off the phone with them, and I was informed a manager was not available. Big Scam. Do not sigh up with this Gym.
Mike M.
Évaluation du lieu : 1 Lake Wales, FL
I had to think long and hard on this one. The gym equipment is very nice. The staff and managers(expecially Brian, and Ashley worse excuse for a manager ever, and Tracy you have no business even talking to customers cause you are very rude) are mainly 20 year old kids that do not know how to deal with problems. If there is a manager available they are a joke. Most of there memberships require a contract and like most contract memberships I have had once you sign up then the customer service goes out the window. If you do get tired of how they are treating you Golds gym make it nearly impossible to cancel. Super crowded I mean super crowded except at night after 11pm(the night staff(Sara) is amazing she is very nice. The evening are more like a high school reunion for everyone that grew up locally. The morning crew is horrible very rude only one I have had any luck with in the am was Eric he is very nice. Overall if you want a gym membership join somewhere else if you want a social membership this is your spot. It’s not for me but I am stuck in a contract 8 more months.
Emile M.
Évaluation du lieu : 4 Winter Haven, FL
Went there for four years. Just moved to South Lakeland Golds. A good selection of equipment, most is new. Well organized and well kept. After my regular membership ended I was paying $ 20/month, which was good. The only negative thing about the gym is that it has way too many members. I work on weekends to avoid the constant crush and waiting for machines. It was so bad on weekdays that you basically had to wait until 9:30pm for the crowd to significantly lessen.
Shane B.
Évaluation du lieu : 4 Winter Haven, FL
Just joined with Donna. Meagan did our orientation. She was knowledgeable, friendly, and informative. We went through our history and our goals plus some basic exercises to establish some benchmarks. When we return tomorrow she will have a personalized plan ready for us. Very satisfied at this point.
Maria B.
Évaluation du lieu : 5 Saugus, MA
Great place for a workout, ignore the pics someone posted, the gym is extremely clean. Plus, everyone looks like an athlete here, it’s really motivating
Chad F.
Évaluation du lieu : 4 Winter Haven, FL
Pros: Spin Room, Cinema, A fittness room for females only, 4 tanning beds, 2 raquetball courts, full size basketball court. Great single and family deals. Cons: No pool, limted weight selection(no 35lbs plates), free section is very compact when the gym has alot of traffic, small sauna which can get stuff, and signing the dreadful contract. Just like any other gym the gym the high traffic times a between 4:30pm-7pm. FYI