Envi Spa

Please read this in its entirety before going — if the price is too good to be true then it is. I hope this helps encourage this salon to live up to its potential. Envy is located in a great location — right in the heart of Winter Park. I initially went because I found a groupon to get eyelash extensions. My initial appointment was not with April but her assistant on a Saturday. She ran 30 min over with her previous appointment — did not apologize for it. Immediately after the application my lashes looked great so I let the tardiness slide. Three days went by and about half of my lashes had already fallen off. I’ve had them before and know this is not typical. April (the owner) fit me in immediately and filled them in without charge. This was nice but again my appointment did not start at the time I was scheduled for but 45 min late. Irritating. Some dude also came into the room and asked her what she wanted from panera. I am not sure I have ever had someone come in during a «spa» experience to ask a technician for a food order. While there I booked a fill in for two weeks later to return. When I arrived at this appointment not only on time but 15 min early she informed me — from the other room with her current clinic — that it would be a hour and a half before taking me back. I told her I would re schedule. Now knowing this spa runs late I booked an appointment for a Monday morning at 9am. That Monday came around… It’s 9am … And the door is locked. I called her and she was «looking for parking». When she finally arrived she did not even apologize. Walking back to the room I noticed the towel to put my head on is noticeable dirty. I stand there and she tells me to just lay down… I didn’t want to be rude but I regret not just walking out at this point. If she doesn’t put a clean towel down goodness knows if she even cleans/​sterilizes the tools she uses near my eyes. During my appointment my anxiety is at a high and I can’t wait for it to be over. I appreciate that she tried to put «spa» music on through her phone but it’s a little distracting that it is beeping due to texts and phone calls she was responding to. The price is not worth it to continue to go. My eyelashes looked great and that’s why I hope that this spa can get their act together.

Such a dainty little place in the cutest part of Park Ave. April is the best in eyelash extensions!

I love my visits to Envi. It’s a very cozy and relaxing spot that offers lots of spa services. I go for the Nova Lash service. April does an amazing job and I get so many compliments on my lashes all thanks to her!

April did a good job on the actual lashes, however, they really need to re-​evaluate their website/​customer service.
When I tried to call both numbers on the website, no one picked up. Instead they texted you. Texting is a difficult way to communicate especially when asking a lot of questions about the lash extensions. **Please note on the website it clearly says fills are $ 20 every two weeks, $ 30 every three, and $ 50 every 40 days. When I brought this up she said no, fills were $ 35 for regular, $ 50 for 3D. A little more than I originally thought, especially since I picked this salon for the price of the fills (Winter Park is across town from me.) Finally she said I could come in the next day, but upon finding out it was a groupon, she said I’d have to come in next week.
April did my lashes, and she did a good job and it was relaxing. As we finished she told me fills were $ 50, when I asked about the $ 20 like the website says, she says that was a special and is wrong. Then I brought up the $ 35, to which she said I was correct, her mistake, but everything was going to be changed to a $ 50 fill in March/​April. Which brings me to believe that she would have charged me the $ 50 for a fill if I had not corrected her.
All in all a frustrating experience. They need to update their website and answer the phones. I will be finding a place on my side of town that won’t change their fill prices on me.

My rating is for ease of making an appointment. The actual eyelash extensions are amazing and I absolutely love them, however it is impossible to make an appointment for a refill. I had no issues making my first appointment or my first refill. However, since then I can’t seem to get an appointment time. I’ve called the numbers on the site but have only gotten responses through texts. The appointment times offered did not work for my schedule so I gave a few times for a few different days later in the week. No response. Tried again a few days later nit again the days I asked for earlier in the week were booked so again asked for a different day the following week… no response. Disappointing because I love the actual extensions. So now my attempt to make a 2 week refill appointment has now brought me out to 4 weeks and still no appointment.

After I made my appointment I had to reschedule it due to work. It was a month away and I called the number on the website numerous times and no one would answer. I emailed them and sent an FB message I finally got a text on my phone for the reschedule a few days later. I already purchased a Groupon so I didn’t want to waste the money.
I had my lashes done there for my wedding. They looked nice but lasted about 1 week and I was extremely careful with them. I made sure to not use anything oil based, stayed away from steam and I was very gentle with them. She had scheduled me for a touch up 2 weeks later. But when I got there they weren’t open. She scheduled me for an hour before they opened. I didn’t want to wait and I was frustrated so I left. I would not recommend this place due to their poor professionalism.

I have been getting my lashes done by April and her assistant for months now. It is always a great experience. If you are looking for great lashes done by a true professional then Envi is the place to go. My lashes are phenomenal. Thanks April

April did an amaaaazing job in my lashes! They look so fabulous and I can’t even feel them. I am going to be so addicted to the added lift. Highly recommended!

Was excited to get eyelash extensions for the first time and found Envi on Unilocal!I can honestly say, I am so happy with the results and they’ve not only made my makeup routine easier, but made me feel prettier. I will be going back for my refills with April.

Really disappointed in this place. Had a couple eyelash appt’s and was pleased with the quality of service. My 2^nd to last appt. the business owner was late and showed up 20 minutes after I called. The last time when I showed up nobody was there, the door was locked, and nobody ever answered the phone. After multiple calls and 3 unreturned voicemails my guess is they went out of business or simply don’t see the value in showing up for pre-​scheduled appt.‘s or returning calls.

I was looking for someone to do my eyelash extension refills and I found this place randomly. I met April, the owner, and she was able to fit me in her busy schedule right away. She did an amazing job with my lash extension refills. Since I was in such a hurry that day, she offered for me to come back the next day to put more lash extensions to attain the lash look I wanted. I came back the next day and she did what she promised! i’ve had the best lash extension work ever! She was very gentle and has the very delicate skills to apply lashes. I also love how her salon is located in the Park Ave. Hidden Garden. I felt so relax away from all the Park Ave traffic. I would say this salon was an awesome find!

Love my lashes! They look so natural, nobody knows they’re extension! I just keep getting compliments on how much brighter my eyes look and how full and long my lashes are!
April was very friendly and did a wonderful job. She was very thorough in explaining the procedure in detail to me because I was a lash virgin. The salon is clean, quaint, and very calming — A great environment for the two hour procedure. I couldn’t have asked for a better experience. I will definitely be going back because now I am hooked!

Excellent!!! I loved my eyelashes extension, they look very natural, I received a lot of compliments, they are very professional, clean environment.

Wonderful Service, friendly staff.
I love my eyelashes, my friends just notice my beautiful eyes, they look so natural.