A review from 3 years ago. So we bought a king size adjustable bed back in Oct 2012 at the Orlando home show. Delivery and install was fine. Within 3 years we had to replace the motor pump, replace one of the plastic chambers that holds the air, replace 2 king pillows with the gel, replace the covered mattress protector, replace the black remotes and now today had to replace the pump motor again. This time they are shipping the new upgraded motor pump. Debbie from customer service at the warranty is AWESOME! This could have been a nightmare but with the warranty we bought everything has been delivered and replaced with no extra charges. I am giving this 5 stars just based on that customer service and peace of mind if something does happen we are covered. Thank you Don for the guardsman protection plan!
Eric D.
Évaluation du lieu : 1 Orange City, FL
My mother is Mrs. D and I bought a bed at the same exact time as she did. Firstly, she DID contact the company numerous times and never received a call or e-mail back and once before the 30 days. She DID not pay 50% off since we bought the same bed at the same price. So we bought two junk beds. These people do not care about your«personal comfort» as Don said. They only care about your money. Funny their name is Relax in comfort but your comfort is their last concern. So believe who you want… people that bought these junk beds or the guy making THOUSANDS. Buyer Beware is all I can tell you!
Leslie W.
Évaluation du lieu : 5 Manhattan, NY
OMG, I think I found my dream bed! Most comfortable bed EVER! I went to visit my favorite WPV business today and talk with Relax owner, Don(who is incredibly knowledgeable and a great guy to talk with) and was persuaded, cause he really had to twist my arm on this one(note the sarcasm), to try out one of the power base beds after I proclaimed my love for the zero gravity recliner. To really promote the awesomeness of this bed I must first start with how much the zero gravity recliner alleviated my back pain in the few minutes I lounged in it. And I was having some decent back pain today. Felt great! Until I laid in the power base bed and had my head and legs slightly elevated. Honestly, I don’t know how I’m going to go back and sleep in my dreary regular bed tonight. Yes, it really was THAT great! As soon as he put the bed back down to the«regular» bed mode I could feel my back starting to complain yet again. And while I didn’t make the purchase today I did learn that it is indeed within my affordability. No I don’t make a ton of money, nor did I win the lottery but with 0% financing and a great payment plan even I can afford this worthy investment. And the bed costs thousands less than Tempurpedic and is made from natural materials as opposed to petroleum — yuck! Honestly, who wants to sleep on a bed made from petroleum. No thanks! If you have back aches or just want to sleep better you have to go visit Don at Relax. You’ll be super happy you did. I will soon be making the investment in better quality and back relief. Totally worth it.