George’s Autobody

Fantastic service, extremely helpful. The best there is! The detailing they did on my car after the repair was incredible. They also dealt with my insurance behind the scenes and kept me from having to deal with that headache. The repairs were done exactly on schedule and were beyond my wildest dreams in terms of efficiency. My car isn’t just good-​as-​new, it’s better!

Great service and attitude. George’s recently repaired hail damage to be as good as new. Car came back clean. Their service personnel are friendly and knowledgable… Rare these days. Highly recommended!

This has not been a good year for my automobile. Last Fall it was hit while parked in a parking lot, during the winter a chunk of ice fell off a building and hit the roof of my car. Last month it was again hit while parked in a lot. All three times I took it to George’s Autobody. I cannot give enough praise for Sharon, Sal and all the others who work there. From the time I called for an appointment to the time I was given back the keys, I was treated like a valuable customer: No question or request went unanswered. All three times that the car was returned to me, it looked like it had come off a showroom floor. They had not only repaired the damage, they went over the entire car to assure it was in tip-​top shape. Your automobile will reflect the pride that they take in the work they do.

My experience with George’s was pleasant from beginning to end. This was especially impressive considering my insurance company was anything but cooperative. My truck was damaged in an accident and my insurance company denied the claim. The people at George’s were very patient, helpful and empathetic. The most impressive thing about my experience was the final product. When complete, my truck looked as good as new. Not only was the paint a perfect match… but all the reveals between the hood, fenders, bumper, grill etc. were all perfect. I would ABSOLUTELY bring my vehicles there again… and I would DEFINITELY recommend them to anyone else in need of work on their vehicle.

My girlfriend’s car was damaged in a Walgreens parking lot several years ago. Believe it or not, the driver who hit the car left a note. Talk about honesty in this day and age! The driver also suggested that we take it to George’s to have it fixed at his expense. Sharon, Sal, and the crew bent over backwards to make sure every detail was taken care of beginning from the moment we walked in the door. The paint match
and quality of the bodywork was impeccable. I wouldn’t even think of bringing my vehicles to anyone else.

George’s Auto Body is the best body shop in the Woburn area. The color of my car is very hard to match. When I bought the car, it had a blemish on the rear bumper and the dealer fixed/​painted the bumper before delivery. It is obvious the new color is darker than the rest of the car. I brought the car to George’s after a minor accident. George’s repaired the dent and matched the color so well that you would never know it was repaired. Very professional staff.

These days, when you pay any garage to work on your car, you can’t expect anything more than a fair and complete job. George’s Autobody went above and beyond my expectations. They have thought of everything from calling the rental service to dealing with the appraisers and insurance companies. Time frame given was fair and no surprise delays due to parts being ordered. When I picked up my car 2 weeks later, it was as if I was getting a brand new car back. There were no signs that any body work had been done at all.
I also want to give a special thanks to Sharon and Sal for being patient with my claims and questions, and for being so nice. They really explained everything step by step.
I took a chance picking an auto body shop from Unilocal and glad I did. There’s a reason every review is a 5 star. I highly recommend this place to anyone looking for a body job well done!

I can’t actually vouch for the workmanship since my car was deemed totaled after its initial inspection. However, I can say that everyone I encountered at George’s was incredibly kind and professional. They went out of their way to keep me in the loop about my car, and even gave me tips on how to fight the post-​accident insurance surcharge when I went to collect my plates. If you’re looking for a shop that’ll tell it to you straight but also treat you like a human being, George’s is it.

I called George’s Autobody to get another point of reference (and truthfully, a translation) regarding a claim from another auto body shop, after being talked in circles by other places and not getting any straightforward answers.
The woman who answered the phone (I didn’t get her name, I wish I did) was incredibly patient in hearing my convoluted question, and told me to email the claim and photographs to Sal, who works in the shop.
A few hours later (hours before they said they might be able to call, which was great) Sal called me back and talked me through the entire claim, explaining which parts addressed what damage, what my different options were, why certain auto body shops do different things in terms of paint, advice on how to proceed, and so on. He was extremely frank, helpful, completely non-​condescending, and such a relief after having some unnecessarily and confusingly tense conversations with people at other shops.
Keep in mind, I hadn’t even physically come into the shop yet, or promised any business whatsoever. This was out of the kindness/​professionalism in their own hearts.
I don’t know how they do on repairs (everyone on Unilocal seems to agree that they are fantastic) but when it comes to information, clarity, peace of mind, plain old helpfulness — I am beside myself with how awesome Sal and the receptionist were.
These people should be post-​accident trauma psychotherapists. Or give the hordes of condescending auto body shops a real taste of What’s What, and show ‘em how to treat a customer.
This place rules. Go here when you bust up your car. Bust up your car just to come here.

This shop is simply exceptional from a service standpoint. My daughter was in an accident and the shop was AMAZING in helping her navigate insurance, rental car, accident reports. They have an open door policy in reviewing the progress/​status of the car. They are straightfoward, honest and an absolute pleasure to work with. Just tell the tow truck to take you directly to Georges! Thank you Sharon and Sal for truly being so nice and helpful to my family.

My family has utilized George’s Autobody service for years. I am a nurse and after coming out of the night shift I noticed my whole left side was dented and scrapped with no note left. I was upset, I am no longer upset because I feel like I just got a brand new car! The damage is completely erased and my car was cleaned and detailed as a bonus! I couldn’t be happier with George and his crew. Also Sharon who works the phone and coordination was extremely nice to me and kept me in the loop through the whole process making it very easy for me. I really appreciate having a business treat me so well. It can be hard to find! I will continue to go to this George’s Autobody, as my family has, due to the exceptional customer service and job they do.

We brought our minivan for door panel repair and detailing. The results were stunning. We’ve since brought the car back for detailing, with similar experience. It was clear that the team takes pride in its work.

If you read all the other reviews, it will only confirm that George’s Autobody is where you definitely want to go if you need any work done on your car. From Sharon’s initial friendly answer of my first phone call, and until Sal closed my door and bit me good bye, the service was fantastic! Wow, then there is the body work the car needed! Amazing! Was I surprised! My car is 5 years old and it looks as good now as it did the day I bought it! And what is more, my car was immaculate inside and out when it was returned to me!
Other businesses these days could learn a lot from the business principles and personal integrity that I experienced at George’s Autobody. Sal and Sharon with whom I dealt with were attentive to my particular needs, addressed all the issues I needed repaired, my car was repaired well within the time-​frame we discussed, and now my car looks like new. It was due to my insurance company that I went to George’s, but I am more than grateful for the attention to detail and the professional way I was treated. Without thinking twice I would recommend George’s Autobody to anyone. Even if you have to drive some extra miles to get there, it will be more than worth your time and effort to do so.

I called today to see if they could give an simple estimate (AKA totaled or not) on my car that was recently wrecked. Both the receptionist (forgive me, I forget her name) and Sal were very courteous and helpful. Sal didn’t have time to go look at my car so I sent him a few photos via email. He looked up the value of the car then was able to tell me from the photos that it should indeed be declared a total loss by my insurance company. He went out of his way to help me which I really appreciate. If their work is as good as their customer service, they have a fantastic shop.
Most auto repair places are awful to work with — this place is the exception. When/​if I do need auto body work, I will absolutely be calling George’s again!

Within weeks of arriving in the Boston area, I found myself in need of someone to fix my car. After some research, I decided to give George’s Autobody in Woburn a call. They were fantastic from the first phone call.
The insurance company took several weeks to provide the appropriate estimates and approvals, but the staff at George’s helped me through every step. Once we got the appropriate approvals, the work was done within a week, which was less than the time quoted. My car is in perfect working order now, and quite honestly, I think it’s cleaner than the day we drove it off the car lot a few years back. The detail, wash and wax made it worth the hassle of being in an accident.
I did run into some of the issues you would expect with a smaller organization. They don’t accept credit cards (which didn’t wind up being an issue as the insurance company covered everything) and they were short staffed one week so I pushed my repairs back a week. But, they were everything great about small business, too. I got personal care and attention. They did a fantastic job on the repairs. They had relationships with the local claims guy from the insurance company which made the process easier for me. And, they helped me with my rental car, arranging for it to be dropped off and picked up at times convenient for me. I didn’t have to do anything but show up.
All in all, I would definitely go back to George’s Autobody for any repairs that I might need. And, I would recommend them for any work you might need done. I have no idea how their prices are compared with other mechanics, as insurance covered everything. But, I’d much rather support local businesses at a slightly higher cost than going to a big franchise where I’m just a number.

I was recommended to go to George’s Autobody by my insurance company after I got in a little fender bender… okay some lady decided to take out my drivers side mirror and streak black paint down my beautiful red car
Went there within a few hours of the accident, and they were able to give me an estimate on the spot and order a new mirror right away. Unfortunately, the stupid insurance agency took their time with my car assessment, but once that was done I was able to make an appointment with George’s right away.
They estimated 1 week for repairs-​replacing mirror and repainting my front fender and were spot on. My car came back looking brand spanking new. Not only did they paint, buff, and shine the front fender that was scratched, but they also buffed and shined the entire car so it wouldn’t look «off»
They were the only good part of this whole deal and I got my baby back yay!