Associates In Gastroenterology

This is probably not fair since he hasn’t had the procedure yet but DO NOT BUY the colonoscopy prep kit they sell at the office and they highly recommend… it costs $ 35 and is filled with about $ 12 worth of store brand (good sense /​Walmart???) items… baby wipes, bottle of liquid laxative and bottle of powdered laxative… really??? I’m all for successful businesses making a profit but to market this to the patient as some special recommended protocol (at least how my husband perceived it) is ridiculous… mark it up a bit for the convenience of getting it in the office but 66%…not a good first impression…

The staff is wonderful, efficient and pleasant. The check-​in is quick and easy and the billing with insurance is all done effortlessly. They don’t ask you numerous times for the same information and are aware of your confidentiality. They don’t ask any information in front of others nor do they announce your address or other information at the desk.
The office is clean, crisp and modern. There are plenty of seating in the light, open and airy waiting room.
The doctors have a great bedside manner. They are polite, considerate and treat you respectfully. They take their time with you at each appointment, answers all of your questions and will explain things in complete detail all while respecting your privacy. You will know what is going on and not feel rushed. You can’t ask for better.

I called on a Thursday and asked for «first available», and got Dr. Atul V. Marathe, I hit the jackpot! I got an appointment for 0900 on Monday morning in Woodbridge, and he is AWESOME! He listens, takes notes, explains possibilities and probabilities, does a thorough exam, but makes you feel comfortable. I went back for the hemorrhoid «banding» procedure and regret having waited so long to do it! Procedure is outpatient, took about 45 seconds, pressure/​mild discomfort that only lasted one day. Going back in two weeks for second treatment, but very happy so far! The Woodbridge office also has Lab Corp right next door which makes lab work super easy too.

So far not impressed. My appointment was at 10:10 am and I was not taken back until 10:30 am. Then the assistant brought me back (no hello or introduction of who she was) asked me if I was here for a screening or a colonoscopy. I told her no I was here for an acid reflux problem. That’s what my NP form said (she didn’t even have my paperwork in front of her). Here it is 10:40 am and the Dr. still isn’t here. She took my blood pressure and had to do it again due to an error with the machine. Now I’m in the healthcare field and when I have to redo a blood pressure I put the cuff on the opposite arm as so not to get a false reading. And of course my blood pressure was high when she did it again on the same arm. Ok, 10:44 am and stiil sitting in the room by myself. I guess my time is not valuable to them. The only reason I came here was beccause of Dr. Micheal Brown’s credentials and was expecting more from his staff. My dental office would not be in business if we had customer service like this! Now it is 10:56 am and still waiting!