CVS Pharmacy

Don’t use this pharmacy!!! They have miscounted and misplaced controlled substances in less than 7 days… The lost my prescription for a narcotic and the best I could get out of them is that the prescription wasn’t there and they don’t know what happened to it. I was willing to overlook them miscounting a prescription that I use occasionally, but losing a prescription for a narcotic is unacceptable and points to very serious internal problems in how they are running this pharmacy.

If I could give zeros stars I would. This place is nothing but bad experience after bad experience. The pharmacy works are completely rude and if you call in your order and need it the same day forget about it. My husband called in his meds at 2pm on a Wednesday and they weren’t ready till 10pm that night even though they told us that would be ready at 4pm. If they see you getting low on your medication and you have automatic refills they won’t call your doctor until after you place the order & come to pick it up. They’ll then inform you that you don’t have any refills left and you need to call your doctor to get one & they won’t even give you a partial refill to hold you over.
This place is completely run down and sketchy. I seriously wonder about my safety when I’m in this store.
After years of being with CVS I’ve finally convinced my husband to move to Walgreens.

I have had more than 1 really, really, really bad experiences in this store. The pharmacy staff ignore you, even when you are standing at the consult or drop off window. I don’t expect cartwheels when I drop off, pick up or want to discuss a prescription, but a person who has some idea of what customer service means would be nice. I’m not sure what the issue with this store is, but we made the decision last week to not use it, unless it’s 3 a.m. and our 5 year old is running an extremely high fever and we are out of tylenol or motrin. I know in the scheme of things they won’t miss our business, but when you have continued bad service I have a hard time using that store. This is the closest store to us, but even with the gas prices today I’ll drive a little extra to speak with someone who doesn’t act like I’m in line for them to give me a prescription and I’d better take what they are willing to give me, wrong prescription or not. With all the people out of work you would think that CVS could find staff that are happy to have jobs. They are a 24-​hour pharmacy, but the area is sketchy in the evening.