A store full of associates this morning with less than 5 actual customers and not one person offered to help me, at any point and time. So, I asked for help, three times. English was clearly not the first language of ANYONE working in the store and they not only acted annoyed by my simple questions but knew nothing about their actual stock! I won’t be going to this location anymore.
Bet H.
Évaluation du lieu : 5 Woodbridge, Estados Unidos
The prices are very good and customer service is the best i will be back in the future
John s.
Évaluation du lieu : 1 Springfield, VA
The manager Mauricio is a total dick. Someone stole my jacket in this store and Mauricio verified on the store cameras. But he refused to share the description of the thieves despite of me calling the police. Will never go to this mall again especially the forever 21. Mauricio was a rude sob.
Toy W.
Évaluation du lieu : 3 Burke, VA
I love Forever 21& their prices but this location always seems to be congested and overwhelming. They have big selections of apparel & jewelry. What I never understand is why have many registers throughout the store but like 1 or 2 open. If you like having personal space, I suggest their Fair Oaks store.
Claudia J.
Évaluation du lieu : 3 Burke, VA
Positives: –HUGE location –Cheap jewelry… I’m not a fan of the shoes or belts for quality reasons. However, I LOVE the jewelry. Negatives: –It can get messy –Understaffed –Usually only has one register location open… Be prepared to wait in line.(Makes no sense to me. The store has several other register locations throughout the store… they just don’t open them.)
Kathleen C.
Évaluation du lieu : 3 Manassas, VA
I wanted to give it 3.5 stars but it won’t let me. My daughter and two of her friends spent well over an hour in the store and came out with about five things total. The store is HUGE and very, very clean. Things are in order and organized. However, my daughter seems to find more things one their website than she does in the store. I like their philosophy and would definitely make a point of stopping in just to check it out if you are in the area.
Alicia S.
Évaluation du lieu : 2 Boston, MA
So because I look online before I go shopping. I never find anything I found online. It bothers me and if you ask a sales associate to help they don’t know or they say look in that room. Why can’t they help me? They are there for it. There is too much stuff in the store that the employees aren’t sure where things are. The price is reasonable and I really like the clothes I have.