Fred’s Executive Auto

Terrible, liars and sell fraudulent cars with damages and after market parts without disclosing to customers. Terrible customer service after you buy vehicle, wont pay for anything they owe you. I am suing them and will post the results here. Stay away from these people if you know what’s good for you.

I am in the U. S army and within six years I bought my second car from Fred’s Executive Auto. The first one was an S550 and I am very satisfied with it, my second purchase is a 2012 Infiniti QX56 which is still under manufacturer warranty. I’m very happy with their financing, they were able to get me lower than my credit union. Ever since I met the employees at Freds I’m very surprised to see the same team members today. They are incredibly friendly and fair and make you feel like you’ve been a long term companion of theirs.

Fred’s Executive Auto was a wonderful place prior to my purchase. They called on time, provided all the information I asked for, and even paid for a tank of gas. Once they recieved and cashed the check from my finance company they became very forgetful and disconcerned with the issues we discussed as apart of the deal. THIS IS THE WORST USED CAR DEALER EVER!!! They are a carbon copy of what people believe used car salesman are. Bait and switch personalities. Of course it is my responsible to check the car out but they insisted that they were trustworthy and that the car was very well kept. They assured me that if anything happened the warrenty would cover it because it is bumper to bumper coverage.
Well something did happen two weeks later and the warrenty did not cover it. Now, I have a car that I can not drive and cost 1400.00 to get get fixed. When I called the dealer they said «you brought it as is but you can take it to our mechanic for a cheap price.» I would have just taken my loses and moved on but when time came to recieve my hard tags they forgot to order them. Ugggghhhh.
STAY AWAY FROM FRED EXECUTIVE AUTO! YOU HAVE BEEN WARNED!

I found the car I wanted at Fred’s that had fairly unique features. The price *seemed* reasonable so we went to see it.
Unfortunately, we eventually learned that there is a $ 1,000 processing fee which made the car no longer seem as reasonably priced. We liked the car and it was still under manufacturer warranty so we went ahead and bought it.
Now, this might have been a more positive review except for:
1) The processing fee sucks and they don’t tell you about it until you are filling out paperwork
2) They lost the second key while we were filling out the purchase paperwork and we literally waited for TWO hours while they searched the premises for the second key. Since they had already filled out the contract saying that they owed us nothing, we were not leaving without it, especially since this type of key would have cost a couple hundred dollars to replace.
3) They didn’t mail us our tags until after our 30 day temporary tags had expired so we couldn’t even drive the new car without fear of being ticketed
4) They kept pestering us for proof of insurance, which we immediately emailed to them, but they would never acknowledge
5) When we finally received our license plates, they were the wrong kind!
6) The license plates and registration we received from them on 7÷2÷15 expire on 7÷19÷15!!! WTH? Our brand new license plates are only good for 2.5 weeks?!?
7) When we told Fred’s we found their service lacking for all of the above reasons, we received ZERO response.
In conclusion, if you decide to purchase from them, you know what type of service you can expect — None.

I found Fred’s Executive Auto through a referral program at my bank and went because of their reasonable prices. I purchased a car on St. Patrick’s Day and spent a significant amount of money. The reason for the 2 star review is because after my purchase I noticed a missing part on the car, when I mentioned it to the sales rep the owner of Fred’s offered to order a replacement part. It is now June and I have yet to receive that part. When I called in March I was told they forgot to order it, then I called in April and was told they forgot again, then in May they supposedly ordered but it was in back order and finally I called a few days ago and my part came in but was mistakenly given to someone else. It seem Fred’s will tell you what you want to hear in order to get your money but once you done, you are no longer their concern. Now I will purchase the part on my own.

After visiting several different dealerships I finally found the car I wanted at freds. I had to sell my previous car for emissions reasons and needed a vehicle as soon as possible for work. They gave me a great price and helped me by allowing me to do a payment plan that worked for me. Every time I come in they clean my car and make sure that everything is taken care of. I appreciate them helping me through and tough time!

After careful consideration I decided that for used cars they are great. But if you want new do the research and find a dealer. I didn’t get a second vehicle from them. Instead I got a great deal at a dealership. I am not at all saying Fred’s is a bad place. But you must look at all your options. For more information on my most resent purchase see my reviews.

So a little skeptical about Freds at first, but man was I wrong! David told me no lies, he said what he could do for me and did it financially. Tony got me in the EXACT car I saw online that brought me into the shop, with a price no other dealer could beat. None of that switch a roo car scam. Explained everything until i understood, and was patient until I thought over all the details. No pressure, no lies, GREAT DEAL! The manager is a great business man, and VERY generous if you are serious about buying a car. I would definately recommend this dealer to friends ans family. No scams, lies or haggling. LEGIT! Thanks Freds Auto Select! Buy here or «Walk like a Chuck»!!