I did some research before going and was pleased with the service I got when visiting the store. They discussed what I was looking for, made recommendations, and provided additional information. The price I paid for the transceiver that I bought was competitive.
Cory Z.
Évaluation du lieu : 2 Milwaukee, WI
Ordered from them for the first time, as they had an item in stock that my usual vendor didn’t. Got the shipping confirmation email on Friday afternoon. Too bad it was just the label printing. They didn’t actually ship my item until Monday. My expectations are that if you send me a shipping confirmation during normal business hours M-F it’s going out that day. I don’t think this is unreasonable considering I was sent a shipping confirmation email that said it shipped not that a label was printed.
Russell L.
Évaluation du lieu : 5 Waldorf, MD
Have purchased ham gear and parts and always had excellent service. Their delivery was fast and they spent time with me to answer all of my questions. I recommend them as a reliable knowledgeable place to shop.
Consumer Review ..
Évaluation du lieu : 2 Orland Park, IL
Placed an online order and paid via PayPal. Four days later, no order confirmation and no shipping alert. Sent an e-mail to inquire about the order and their notification policies — they never responded. I did, however, receive the order. Very sad how they treated a loyal customer. Now they lost my future business and get a poor online review. If I purchased from a Chinese vendor located at the other end of the World on Amazon, I am assured of receiving this basic information. HRO has been a good Company to purchase from in the past.