Hampton Inn

Don’t stay here on a Saturday! The Ale House next door plays loud dance music outdoors until 3 am! Front desk staff said there was nothing they could do because rooms on the other side of the hotel were sold out. Maybe the hotel should let guests know of this dance party prior to paying for the room or offer a discount.

If I could, I’d give this place 2.5 stars. I checked in on a Saturday at around 6pm, and while the receptionist was personable, it took at least 15 minutes for my room to be ready. Not to say that it was an unbearable or even an unreasonable wait but the hotel was practically empty (according to the receptionist) and check-​in is at 3pm, more than enough time to ensure the room is ready. The room itself was pretty nice but I expected more polish for the price. It was a smoking room and there were no ashtrays provided. The front desk sent up a teenager (I’m only assuming, he didn’t look older than twenty) in plain clothes to provide one; I felt like it was a bit unprofessional to send up someone who wouldn’t be identifiable as staff, but I was more put off by the fact that they only provided one ashtray for an entire suite. From here on I’ll just list the problems I had with the room.
— The phone in the sitting area didn’t work.
— The power button on the remote in the bedroom didn’t work (may not seem like a big deal but when you’re dead tired, just about to fall asleep, and have to get up to turn off the tv, it’s a pain in the ass).
— The drain in the whirlpool tub was faulty, I had to constantly fidget with it so the tub wouldn’t drain.
— The outside panel of the tub was falling off. This was purely aesthetic but it cheapened the whole feel of the room.
— There was a bloody speck of snot on the shower wall. Enough said.
— The jets in the tub were extremely weak. This was especially disappointing since the whirlpool tub was a large aspect of the suite.
— I opted for the premium wi-​fi when I booked the room online but I had to call their tech department for it to be activated. That amounted to me purchasing the premium service again and having them discount it at checkout. A minor inconvenience but their definition of «premium» is a joke; I barely got 3mbps, which isn’t even on par with DSL.
Aside from all those annoyances, there was a group of 3 or 4 individuals constantly trolling the halls; I’m assuming they were staff because they were with the person who brought me the ashtray and were spraying Febreze as they walked. Not a single person was in uniform and they made enough noise that they apologized to the couple in the room across from me.
Checkout was a complete 180 of my check-​in experience. There was a different receptionist and I got the vibe that I was an annoyance, since I interrupted the conversation she was having with a coworker. She barely said a word to me, didn’t ask how my stay was, and couldn’t wait for me to leave so she could get back to her conversation; definitely left a bad taste in my mouth.
All that being said, the place is decent. Not worth anywhere near what they charge in its current state though, which is a shame because it’s aesthetically pleasing.

Teresa,
I am fully aware there is parking behind the hotel. If you read the complaint instead of giving the generic it is my fault, the consumer, you would have noticed I stated buses and rental trucks were taking up several spaces behind the hotel. When I say there was no parking, there was no parking. That is why we had to wait in front of the lobby so we could try and jockey for a spot after the people from the bar where done smoking and drinking next to their cars parked in your signed spots. So we really couldnt access the hotel from the other doors either.
I do hope the new general manager changes the safety of this hotel before someone really gets hurt.
To everyone else I have to give it 1 star because as you know you cant post without one. But it is a zero.

I stayed here a few times. It is a clean room at an Avg price. The last time a stayed there were a few people that appeared to be up to no good. You know men going in and out of the room down the hall all night. After that I decide to stay at a different hotel. Did not feel unsafe just dont want to be around that kind of things!

This hotel is just not up to par. While the lobby is nice and looks fairly new, the rooms are old, dusty and dirty with very old and dilapidated air conditioners that make so much noise.
I was very disappointed with the management. I requested a blanket because there wasn’t one in the closet and after more than 45 minutes and a phone call — they brought me a fitted bed sheet.
Pros: The breakfast staff was super sweet and the breakfast was well presented and served with care. They even had turkey sausage which was a plus. There’s a restaurant about ten feet away from the building which is convenient.
More cons: The hotel itself is right off of a busy highway. If you get lost– good luck because it’s one big confusing circle and at night it can be a total nightmare. The whole night I kept hearing a thumping sound coming from the adjoining room on the other side of our room. I called the front desk to see if someone was over there or if something was just knocking against our door. She said she would check. I called back after an hour and they didn’t answer the phone. Needless to say, I didn’t sleep very well.
Final analysis: This hotel isn’t up to normal Hampton Inn standards and customers deserve better than that.

This hotel has serious housekeeping problems. On the second day of our three day stay housekeeping knocked on our door at 9:00 AM (my husband was still sleeping) to ask if we needed «service.» I told her we did and that the bathroom has mold problems. When we returned to the room after a day out with friends, only the bed was made and towels replaced. The mold was still there and the smell was as well. The room wasn’t vacuumed nor were there fresh cups in the bathroom. The front desk clerk brought them up herself. The next day we informed the front desk about the mold and the maintenance man said he would take care of the mold problem. He was friendly and did remove most of the mold while we were out again with our friends. I guess it’s not the maid’s domain, but they never told maintenance either. That day the room was vacuumed but not very well. Some debris still remained on the carpet. One day they never showed at all; we had to call the front desk for housekeeping. On the day of our departure, we went to breakfast and when we returned to the room all the bedding had been stripped and there wasn’t but one used hand towel left in the bathroom. What if we had wanted to shower and take a short nap before checking out? The breakfast is nothing to write home about. We ate at McDonald’s two out of the three days as Hampton’s breakfast wasn’t that tasty to be honest. No bacon and the sausage is terrible. Front desk is helpful. I would have expected more from a Hilton owned hotel (they’ve been in in the business for too many years not to have it right by now). Motel 6 housekeeping service with Hampton prices. We probably wouldn’t stay there again; hopefully when they iron out their housekeeping problems it will improve. Hampton did comp one day’s stay for our problems with housekeeping.

We really enjoyed our stay here. They have an indoor pool that was great for rain days with my daughters. The room was good and we had one small issue that was taken care of by management promptly. We’ll must likely stay here on our next visit.

I have to say I love the hilton brand and frequently choose the hampton inns. The one bedroom king suites are generally awesome for parents traveling with small kids.
This was the worst hotel stay we have ever experienced. When I called to reserve a room by phone, the girl who answered the phone asked me to do it online, I said I needed to reserve infant beds and preferred to reserve by phone and she still asked me to go online then call her back to add that request. She also said they didn’t have infant beds (which they do).
We checked in and the room was not very clean – I had to ask twice for the infant beds to be brought by and they arrived in assembled, with no sheets and stained with urine/​baby vomit. My husband went to walmart and bought pack and play sheets since the hotel had none.
Our thermostat in the bedroom didn’t work so that room was like a furnace, but the AC wouldn’t shut off in the main area so it was 60 degrees. All night there were drunken noisy bar patrons from the neighboring bar outside our room, so out two babies were up screaming all night.
When our kids finally fell asleep at 7am, I decided to shower – BIG MISTAKE! The tub wouldn’t drain and the paint was peeling and when I shut the shower off, the smoke alarm went off!!! I called the front desk and let them know, but the fire department had to come and investigate anyway while I was dripping wet with two screaming kids and a grumpy husband. We went to breakfast while the front desk offered to fix the issues with our room, only to be locked out upon our return.
The front desk offered no compensation, but thankfully Hilton’s corporate customer service line is refunding us for our stay. Worst night’s sleep ever!

One of the best hotel stays my lady and I ever had!!! Customer service was A plus!!! Excellent assistance at the breakfast area!!! Swimming pool was nice and the WiFi rocked!!! We will definitely stay here again!!! We can’t complain one bit at all!!!

My room was very clean, which is pretty much the only thing I really care about. The free breakfast in the AM was nice, but nothing special. The hotel is in a really good spot with Longhorn next door and Millers Ale House in walking distance.

I love the Hampton brand — the price, free breakfast, wifi, etc. Had the need to stay in the Woodbridge area for a night so I booked this hotel. The room and staff were actually ok, no complaints there. The issue is parking. If you go to their web site there is a small disclaimer saying they share their parking lot with retail and restaurants but there is plenty of parking around the sides and in the back that is well lit.
Wrong.
I arrived at the hotel around 9pm on a Saturday and the lot was an absolute zoo. There were way too many cars for the lot — front, sides, back, wherever. To make matters worse there is an Enterprise on site so some of the needed spots are taken up by unrented cars. The lot was a complete, fear for your life, free for all.
Find another place to stay unless you plan on checking in before the dinner crowd and not leaving the premises.

Not the worst place to stay in the world. The room was clean and bright, I’m not moving in, just staying for a few days. The place looks like it’s either brand new or just got a big old facelift in the last few months. The staff was a little strange when I walked in, but we all have bad days.
The parking can get a little dicey because there’s a Miller’s right there, as a matter of fact the whole parking situation is off. Not a bad deal if you find a spot close by and can walk to dinner though!

We spent the night at Hampton Inn as we didn’t want to drive all the way back home. Made a reservation online a day in advance and everything worked out quite fine. They weren’t too pricey either. Convenient location and quite a nice place. We checked in around midnight without any hassle. Our room was clean and ready for us, with a tv, wifi, microwave, refrigerator and coffee (maker) in the room. We also enjoyed the complimentary breakfast. They have a pool and a gym too, although I didn’t use either.

Stayed here for a week with my wife and 2 boys while we had work being done to our home. We had a great stay, kids loved the pool, breakfast in the morning before I drove them to school. Would go back again.

I first checked in gave my standard identification and card to charge for the front desk to handle. She got my name wrong three times without even bothering to look at my name properly. Strange how she got the right number to charge my card for then and didn’t bother to see the name above my card. I booked a kings room w/​a whirlpool and she upgraded me to a suite. Then she sent me to room 423 which was a single king room with no whirlpool and I had to call using my own cell phone as the phone in that room doesn’t work. She even asked me if there were «holes in the bathtub.» Yeah lady I expected an actual pool with whirl currents in there. Took ten minutes for a person to switch the card key to 538. The numbers weren’t even close to warrant a mixup so the staff are just idiots. The room had three lamp fixtures which one only worked and the room itself for the lights did not work. It was clean which I’m glad for but if you are looking for competent service book somewhere else. I only stayed there out of convenience. Hotel has a five feet pool which was Luke warm temperature at best. I requested towels three times and never received any. So final summary: worst service, adequate cleanliness, and convenient location.

Staff was very friendly, and the front desk has a little amenities-​for-​purchase area where you can buy razors, cold drinks and whatever else you forgot. They have Forest Glen wine for sale too, although it’s $ 25 a pop (looking online, seems to be around $ 17 regularly).
First floor room looked pretty good. Had an extra bar-​style sink outside of the bathroom in addition to the bathroom sink, and a microwave and fridge. The rate was $ 119, knocked down twelve bucks with AAA.
Major complaint: the noise. Not from guests, but from the AC/​heater. I sleep with earplugs in, and even so, I woke up over and over to the revving and thumping from the heater. Barely slept at all.

Came to nj for a meeting and needed a nice and comfortable place to spend one night.
I needed a place with free parking, breakfast, wi fi, gym, shuttle and spacious rooms. It was my day off of working out but I checked out the gym. It had everything I would’ve needed including adjustable bench, heavy dumbbells and a cable machine with pull up bar.
The breakfast exceeded my expectations by having healthy and comfort options. Three hardboiled eggs, fruit, and a big bowl of natural oatmeal is most of the time my healthy breakfast back home and they had it. I was feeling like trying something different and I went with scrambled eggs, ham, roasted potatoes, and a waffle. It was not bad.
You can find 24 hour Starbucks brew in the lobby and a nice business center.
I’ll definitely try to stay at more Hampton inns on my future travels.

My stay at the Hampton was a pleasant one! The bed was comfortable and the room was quite larger than I expected. Breakfast was good with your typical continental with the addition of a waffle iron to cook fresh waffles.
Bottom line: if you’re looking for a decent location in proximity to Newark airport, close to hwy 9 and turnpike, the Hampton is a good choice!

Staying here a couple of times for a new job. The room I was in seemed like it was a bit dingy, could have been in better condition. Bed was a bit stiff.
Staff was friendly, complimentary breakfast was nice. They have a pool (I didn’t use) and a work out room which is quaint but gets the job done.
I wouldn’t recommend this hotel as a first choice, but I don’t mind staying here. Which is good, as I’ll be staying here many times in the coming months.
They have a Longhorn Steakhouse attached, but you can’t bill to your room (yet you can get room service).

Stayed here while I was in the area for a work training. I could have stayed somewhe swankier, but this hotel has a complimentary shuttle that does airport runs and drop offs and pick ups anywhere within a 5 mile radius. I also liked the complimentary breakfasts (and if you don’t have time to sit and eat, they have packed up ready to go breakfasts you can pick up on your way out) There was a coffee machine in my room, a Longhorn steakhouse attached to the hotel lobby, a dunkin donuts, wal mart, subway and Mc Donald’s and a sports bar called Replay with Happy Hour all in the same parking lot as this hotel… what more could you ask for from a place you need to lay your head for a couple nights? Did I mention the staff were incredibly nice?