SMR Services

I received a coupon for this company in a ValPak mailing. I called both numbers only to discover that the mailboxes were full and not taking messages. I tried several more times and then someone returned my call because, I think, he noticed a missed call on his cell phone. I told him about the mailbox being full and he said, «Oh yeah, I need to fix that.» Warning #1! I set up an appointment for an estimate. It was at 4 pm yesterday. He called to say he was running late and would be here between 5 and 6 but would definitely call me to let me know he was coming. No call between 5 and 6. No arrival between 5 and 6. If this is an example of the professionalism of the company, I’m no longer interested. There are way too many competitors out there for any customer to put up with this treatment. Potential customers: you have been warned. Read other reviews not written by employees or friends of the company.

I called after I received a coupon in the mail. I needed my siding cleaned. They were great, came out same day and were on time. Did a fantastic job and the house looks great! I will use their service again forsure!!!

Did a wonderful job at my rental property. On time, great price, and made the deck look almost brand new.

I booked SMR Services to power wash and seal the deck at a rental property after I received their ad in the local Valpak coupons. Based on prior reviews, I was skeptical, but everything turned out wonderful. The coupon advertised for a specific square footage, but my deck was larger and we came to a very reasonable price for the extra square footage. All started on time and the deck looked brand new. I will also mention that they were very pleasant when I had to reschedule and were able to book on a Saturday which made it very easy. I was so impressed with the work that I scheduled him to come to my house the next weekend and power wash and seal the deck, power wash the house and also power wash the concrete patio under the deck. The price estimate was very reasonable for all three, they showed up on schedule, and again, everything came out looking brand new. I would definitely recommend SMR Services to brighten up your deck, house, driveways, patios at very reasonable prices. I will be using SMR Services on other projects as well.

Never showed up. Waited an hour and a half before calling them up and canceling. Called twice during the wait and the person answering the phone said they were unable to get in touch with their crew. I selected one star because I have to for the review, but really no star is more appropriate.

After making an appointment, the company showed up 1.5 hrs late and no curtousy call to let me know. I was gone back to work by then so my husband just told them to do whatever they needed since I’d arranged it all. I was not happy to come home to a $ 100 bill for a service they had adverised to be $ 65. I’ve attempted to call and get some resolution but I only get someone who says she cant help me. I should have known better when they dont professionally answer the phone and there are kids screaming in the background. The only good thing was that my husband says they were quick — who knows if that means they did a decent job or not.