Great service… charged my phone for free and didn’t feel pressured at all. Will be back to upgrade from these guys as soon as I can
A L.
Évaluation du lieu : 5 Covington, WA
I wanted to make you aware of the exceptional service that was provided to me by Antonina on Saturday April 27th @ your Woodburn store. I came in to inquire about a Samsung Galaxy SIII and was not excited that the prices had not dropped more with the S4 coming out. Like most consumers, I am watching what I spend and looking for a bargain. One of the many reasons I was at the outlet stores in Woodburn. Long story short, Antonina understood my need for savings, did not push me into a sale and actually did a remarkable thing. She let me know about a Groupon another customer had mentioned to her that allowed me to purchase an SIII for only $ 9.99. Unfortunately this Groupon could not be fulfilled by Cellular Plus, but you have a customer for life. Any accessories I can purchase or future phones, I plan to use Cellular Plus and I will tell others of my outstanding experience. Antonina did the right thing in taking care of my needs and figuring out how to help me. Please make sure she is recognized for her outstanding performance.
Seattle F.
Évaluation du lieu : 1 Seattle, WA
Beware before your buy. On Feb 15th, 2012 drove down from Seattle to shop at the Woodburn outlet mall(Oregon). Stopped by Celluar Plus to buy an iPhone Cig Adapter. On the way home power was low so decided to use my new iPhone Cig Adapter. It doesn’t work. Called them to find if they had a store in Seattle to exchange it for one that works. They don’t. Here are my options(which the customer service person stated). 01. Drive down to Oregon to exchange the $ 25 item. — The gas would be more then $ 25. 02. They will ship a replacement item BUT I would have to pay for shipping(both the replacement item + return of the broken item). — The shipping cost will be more then $ 25. 03. Eat the cost. — Out $ 25 for buying something that doesn’t work at Cellular Plus. —– Lesson: Don’t buy from this place. I should have bought from Amazon or some other company with better return policies + more locations.