FedEx Office Print & Ship Center

My uncle has a fax machine, but it was broken so I looked up the nearest FedEx and took off for it. I walked in and went to the self-​service area, because faxing isn’t a complicated procedure and I’ve faxed stuff in the past before. As luck would have it, I had some issues. The line condition was poor and it wouldn’t fax. OMG, what? I tried again, it failed, and I was trying a third time.
A store associate probably heard my frantic button pushings and asked if everything was okay. She suggested feeding the papers in one at a time instead of putting everything in at once. I tried, but it still wouldn’t go through. She then asked if it was okay if she faxed it on her machine. It was totally fine with me. I just needed the papers sent. She whisked them off behind the counter and did her thing. While I was waiting for my fax confirmation, the associates went off to help other customers in the store. I get it, what I needed done takes some time to process and it was busy for them so I understand. After 5 minutes, she gave me back my documents and told me they went through. Yay!
We walked over to the check out counter and before she rang me up, she checked to see if the self-​service fax machines charged me. What?! I was pretty sure they didn’t, but it was a nice gesture on her part. Anyway, I paid and left.
Overall experience: Good

I agree with the previous bad reviews. I was a long time fedex shipping customer for 10 years atleast as a small business, i was even a fedex ground contractor. I used kinkos even before they have fedex. Today, March 25, at 3:30 pm i went to print a colored art work and tickets, i have a fedex printandgo confirmation code to print, the artwork print fine then i tried tickets it says it wasn’t supported, so the staff asl me to email it to
, unfortunately the first guy help help someone else so this ANDY help me, when we tried to open the file in print preview it was cut on the right margin, he doesn’t have a clue so i triedand asked him to adjust all margins to 0, it worked we printed first page fine, told him to to it on the mect worksheet, he can’t figure it out, so helped him again, so i told him to adjust all and print, BUT he wants me to pay him extra if he is going to do it, !‘l;:/-!! I told him why he said it’s extra work !!!
Now i’m surprised he even asked me to fix it at the computer area, ok thats fine BUT have to pay for the minutes!)(;:/ i asked him again that i can do it in front of him, its only 8 pages and i’m in a rush because i have to pick up the kids at 3:45, i’m late so have to call my wife to pick them up. And i’m starving to make it worst, i asked for the manager several times and he avoided to answer, so i went to the other employees to call the manager,??? And guess what??? 3 of them said there is NO Manager
That’s it. I walked out. Now i understand why people shoot others Now tell me would you visit this again?

This is THE place that I go for any and all copy, print and design help. Lisa and her staff do a great job of helping me get what I need in a quick and friendly manner. I have worked with them for 3 years now, and will recommend them to anyone.
I have used FedEx for both business and personal use, for printing and shipping. I won’t be switching anytime soon. They will go the extra mile to make sure you have what you need.

Call me old-​fashioned, but I think that customers in the store should have preferential treatment to those on the phone.
By all means, go ahead and answer the phone when it rings, but tell the person on the other end to «please hold,» especially if you’ve already greeted me and asked how you could help.
But even worse than that, is finishing two additional phone calls before even coming back to me. NOT OKAY.