McDonald’s

If I could give negative start this place would get it. Manager Jamie was the worse customer service rep that I have ever seen or heard of. A simple order of coffee and a pie took 20mins to tell me that it would be another 20 mins to receive my order. I cancelled and left. The manager, Jamie, offered no reconciliation. Never going here again. In fact, I have not walked into a McDonald’s in over 10 years. I figured I would see what I was missing. Clearly I only missed horrible service in an extraordinarily dirty facility. That was the only chance I will give that corporation for my business. They failed. Highly recommend going elsewhere.

I had my sons 2^nd Birthday party at the play house at this location last week and all I can say is Awesome Awesome Awesome! !! From start to finish preparing for the party Scott the store general manager was very informative with giving information on how the party works! The day prior to the party I spoke with Jesus whom was filling in for Scott and Jesus was ammaaaaazziinnnngggg. He checked on us from start to finish and was very personable and I truly appreciated his quality of concern. He was very empathetic about me not having to stress about anything and making sure my son and guess enjoyed themselves which they did. Jesus, i cant thank you enough for making sure we had an awesome time at this location. And the staff was on top of it, when it came to our order, constantly asking if we needed anything. My guest loved it and I did not have to spend an arm and a leg for a birthday party! Everything worked out to perfection! I love this location, will definently be bringing my son back and inform friends! :)

Not even gonna write a long review. I got food poisoning from this location yesterday. I ordered a mcchicken and a mcdouble. Safe to say I will not be returning. Eat here at your own risk.

This location has a pretty speedy drive-​thru about 98% of the time. Other 2% of the time, it’s super busy. Aside from that, it’s a pretty good location.
Food is hot a lot more frequently than other locations in the area because they’re slammed most of the time. If you go during non-​peak hours, sometimes it seems like the food (burgers, at least) have been under a heat lamp for a while.
They’re having construction to put in a 2^nd drive thru lane put in, so it’s a little nuts right now. I think the drive through will go a lot more quickly once it’s completed!

I just saw an employee drop my hash brown pick it up and put it back in the bag! I told the manager, she doesn’t do anything but say, I’ll make you new one.

The employees are so nice! And so sweet! I love how they speak to their customers. The store is clean.

I’m giving this McD’s a 2 star rating for the following reasons. The parking lot has no room for walk in customers and when you do finally get a spot you have a good chance of getting run over by someone going through the drive-​in. The service was good but the ketchup machines where not operating which tells me they need to do some maintenance in the morning. One last thing when the muffins are done use a plastic glove to move them to the case, I really don’t want to guess where your hands have been.

I am amazed that not one person has complained about the diet coke on here. This is the closest McD’s to my girlfriends house, so occasionally we go there to get a diet coke hoping that it will taste normal, like every other mcdonalds I have been to. This one tastes like the diet coke got into a fight with a really stale diet cherry RC, or sumpin. Seriously, I would rather drink water out of an elephants trunk. Other than the diet coke, the food is ok.

Have been here a few times with no problems. It is on of the only McD’s with a basketball hoop, son loves it. Food has been fine along with employees.

I stopped here for lunch and had my usual menu items, the (2) chicken snack wraps, small fry, and large Coke Zero. The service today was very good, all service employees were very nice! The food was typical McDonalds and what you’d expect, the food was hot and tasted good. This is a good location, service is good and place is clean.

wow. i usually go the the drive through at this McDonalds in the morning when i decide i want a cheap iced coffee… its good coffee and it does the trick when i need it. Very rarely i might decide to have a mcmuffin.
First sorta frustrating experience — «medium iced coffee, cream and sugar only.» and the speaker said back «A Vanilla Iced Coffee?» not a big deal, i imagine sometimes its hard to hear people. «No, a medium iced coffee, cream and sugar only, nothing else.» «Would you like any flavoring?» –Sigh–
Second one — «Hi, a medium iced coffee, a hashbrown, and a sausage mcmuffin» speaker says «an egg mcmuffin?» ugh. «no, just sausage.» «anything else?» «no» «ok so thats a medium iced coffee, 2 hashbrowns and an egg mcmuffin» «noooo. its an iced coffee, ONE hashbrown, and a SAUSAGE mcmuffin, NO EGG» «you said two hashbrowns ma’am» «Actually I didn’t, and even if I did, you don’t argue with the customer.» this time i let the manager know.
third bad time, today 10:53 am, Sunday «Hi can i get a sausage mcmuffin…» «we are serving lunch» «oh, what time do you start serving lunch?» cuz i am thinking maybe its 1030 and i am late… but there’s no answer from the speaker. «What time do you start serving lunch?!» nothing. «hello? did i ask a hard question? what time does lunch start?!» NOTHING. «ok, well thanks for that help!» and i left.
I called and asked the person that answered the phone «so what time do you start serving lunch?» and she said «11am». and i asked «so why was it hard for the girl at the drive thru to answer me when i just asked the same question after she told me that breakfast was done… which by the way it was around 1055 am when i tried to get a breakfast.» girl on phone decides she’s going to argue with me «she answered you and it was 11. i was on the speaker with her, she answered you.» «she didn’t answer me, it maybe was 11 by the time she stalled long enough, but it most certainly was not 11 when i tried to order. i would have at least ordered a coffee…» and girl interrupts me– «it WAS 11 and she DID answer you. I was on the speaker with her.» «no, i am very sorry, she did not answer me, and it was not 11am. maybe it was close, but it wasn’t 11. Your store and especially the drive thru gets worse each visit. no one knows what they are doing. its extremely frustrating and bad customer service.» «Sorry, maybe she was talking to someone else then.»
So, in McDonald’s world, you can make up the orders, make up the rules, and argue with the customer. If kids aren’t even able to handle a drive thru job these days, I am certainly scared for the future.

So picture this: you’ve been sitting in traffic on I-​355 for over an hour, and after exiting at 75^th you now know you’re running late for whatever you had planned that evening. Knowing there’s not enough time to get home and cook a meal, you think about alternatives.
Now, if you WANT to be late for your evening plans, then get in THIS drive-​thru lane. I don’t know what it is about this McDonald’s, but it’s just always bad. Drive-​thru service is a LONG wait, even if you’re just picking up a single item and you’re the only car in line.
Food for thought (oh, that’s right — you’re still waiting for your food, you don’t have any food yet! How about some insight, then): why the %&*# do they have two menu boards/​speakers, but a single line of traffic? What’s the point? It has to be so they can serve you twice as fast in order to serve your food twice as slow; there’s simply no other explanation.
Think going inside is any better? Think again. Just do yourself a favor and keep driving. Go to ANY other restaurant in the vicinity.
If I ever consider driving back here, it will be the day the kitchen can keep up with the cashier. And even then… it’s McDonald’s food. Preprocessed, microwaved, ick.

Food is terrible. I recommend not eating here.