Citibank

Teller pocketing money here. My mom withdrew 300 dollars, broken down in 20s and 10s. Comes home to find she is missing her 10s, making her $ 100 short. My mom went to the bank with the roll of 20s, while the teller insisted she gave my mother 3 hundred dollar bills. This is a load of shit, since I saw the wad of 20s she left with yesterday. The bank hasn’t reimbursed my mom as of yet, and are still investigating. Count your money here if you go to a teller. I don’t understand why someone would steal from an elderly woman.

All I wanted to do at 3 in the afternoon was to chat with a loan rep about refinancing my home loan. Jesus Christ! There was absolutely no sense of urgency among any of the staff to accommodate people. I only came here because they have parking and I wanted to avoid feeding a meter at their other much better run branches nearby. There was a sign up sheet but staff was totally unorganized and choosing people to help without following the sign up sheet.
It was a complete shit show. I should have gone to the ditmars branch.

$ 3.00 atm fee!!! outrageous!

If you ask me for advice in choosing a bank that gets your money and then requires you to pay a fee for them to keep it or when you take away some of your own money, I am tempted to tell you, «hide it under your mattress, just don’t let Paulie from the Sopranos know about it». Wait, that is not sound advice. :)
This Citibank has a parking space it shares with Staples and Mcdonald’s along Northern Boulevard, right across Sports Authority. It can also be accessed through an entrance along Broadway. There are several ATMs inside, although despite that fact, it can still get crowded during lunch hours. The teller and customer service is as friendly as it gets and they even allowed me to park my bicycle inside when I forgot to bring the lock. Seriously, I loved them after that. :) Now, let me try to park my bicycle inside the bank while I go shopping elsewhere. ~_–