Sugar Palette

Oh no is Scott no longer around? We used him 4 years ago for our daughter’s first birthday. We basically gave him a picture of a cake that was complex enough that virtually anyone wanted a minimum of $ 800.00 to do. Scott did the exact same cake for $ 375.00. He provided a nice tasting of cakes which were all delicious. Most importantly his communication all the way down to the day of the event was amazing. Great guy. We ended up doing a banana marble cake that tasted amazing. Even our Korean relatives who normally cannot eat more than a bite of a typical cake raved about it. He purposely made it less sweet than normal per our specifications and the end result was a huge hit. I just tried to look him up to do our second daughter’s first birthday coming up and saw a message on his site they are no longer doing cakes. What a shame.

Scott W., you are the man. You made a beautiful and delicious red velvet cake with cream cheese frosting. Everyone at our wedding gave us kudos for the cake, even my mom who only likes Chinese-​styled cakes. As requested, you didn’t make the cake super red like other red velvet cakes (they make our poo red and as a result, make us think our intestines are bleeding). The cake wasn’t super sweet and everyone at the wedding received a nicely-​portioned slice.
What was most impressive was that you didn’t receive our order until 20 days before the wedding, and yet you still delivered perfectly. You did an excellent job and I recommend Scott and Sugar Palette without reservations.
Thank you for making wedding cake memorable and delicious. We have a small cake that we’re freezing for the next year. I bet it’s still going to be delicious when we eat it in 2013 :)

We received a complimentary cake from Sugar Palette on behalf of our Wedding reservation with the Sheraton Hotel in Flushing. We ended up choosing the «Dots» design with Red Velvet as the filling. The cake was beautiful and looked exactly like what the cake we saw on the Website. I thought it was delicious and all our guests enjoyed the cake.
We had no issues with serving size and we were able to take the top of our wedding cake home with no issues. Our cake was 5 tiers plus a separate cake sheet for 265 guests.
We dealt with Scott at Sugar Palette and he did a good job communicating with us and making sure everything was delivered on time.

OK, I am still going to give him 4 stars, but I have one complaint now that the party is done and the cake has been eaten. He told me that he gave me more servings than I had needed in the end, which was awesome, I was hoping to have some cake the next week. However, when I asked the hotel manager what happened to the rest of my cake, the manager said that there was not enough, and that the middle of the bottom tier was mushy, and it was difficult to cut. Now I am well aware of what happens to wedding cakes at venues — they have a tendency to disappear. So after lodging my complaint with the hotel manager about how I had been promised more servings than there were guests and how I should have had some left over, I emailed Sugar Palette about what he defined as a serving size, as well as the concern that the hotel manager had about the «mushy» middle.
I never got an answer from him. All I want are answers, I’m not going to blame him if he had told me that the serving size he calculated was much smaller than the serving size that the hotel manager was thinking of, and if the hotel staff did indeed eat the rest of my cake (which is what I am actually suspecting), I’d like to know.
Scott — You should answer all of your customer’s questions as they come, whether or not everything has been already paid and delivered.
… so much for the thank you picture of the wedding with the thank you tip… =(

I had my wedding reception on July 16, 2011. I was recommended to Sugar Palette by our banquet hall. When I met Scott he was kind and friendly and very accommodating. We were given 3 types of cakes to taste test and they were all yummy (chocolate raspberry; mango coconut; red velvet), but we had to choose one and we decided on the Red Velvet.
Scott made the wedding cake and it came out beautiful!!! AND deeeeeelicious!!! and also arrived on time as discussed. Our guests raved about the cake, and wanted seconds. We couldn’t have been any happier and we wouldn’t have wanted to change a single thing about the cake.
I highly recommend Sugar Palette. Awesome service and product!