So very disappointed and angry at what happened to my daughter at this store. Sad thing is that it was the store manager, Robert who was so very rude and disrespectful. When we called up there after it happened we were hung up on. When we filed a complaint to home office they did not feel this was a problem. Unbelievable. Will never set foot in any Walgreens again. I would have put no stars at all if I could.
Ray L.
Évaluation du lieu : 1 Wylie, TX
After 12 years this place has become unacceptable. i was not informed my medication was not in stock. When I called to see if my meds had come in 4 days later, I was told by Bob the pharmacist that I should call around to see if I could find it somewhere else. He was not professional or even courteous! There is a CVS across the street and a Walmart on ever corner. Dont trust them with my medication refills any longer.
Amelia C.
Évaluation du lieu : 1 Wylie, TX
Service is always lacking, prescriptions not available and most recently sent me to the Sachse store that did not run my insurance that I am finding out 30 days later. Staff seems unhappy with their jobs and I have been ignored by the pharmacist and staff member before and left because they did not even acknowledge me even though we made eye contact on at least two occasions — nothing, not even, I will be right with you. Totally ignored me. Wylie sorely needs a GOOD pharmacy that is competent and understands customer service. These people could care a less!
Tim S.
Évaluation du lieu : 2 Monument, CO
We left Walgreens for the CVS across the street for the simple reason that Walgreens is no longer open at the pharmacy 24 hours. I understand that this is a business decision and has nothing to do with the staff here but lack of availability in a potential emergency does reflect on their overall customer service. In the months leading up to these business changes it seemed as though their staff had turned over a few times quickly, and they had rehired too few people that were never adequately trained. The wait lines for prescriptions got very long, and often times they didn’t even have the medication that we needed and we were sent to another Walgreens location or even to the pharmacy at Albertsons across the street. These problems all added up over time and when they cut back the pharmacy hours we just left.
Carrie H.
Évaluation du lieu : 1 Issaquah, WA
I hated dealing with this pharmacy. They had to order medications for me more frequently than I thought they should have. The staff was a general pain in the butt to deal with. I’m so glad to be 2,200 miles away from this store and introduced to Washington State’s own Bartell Drugs. Walgreen’s could learn a how to treat customers from Bartell,‘s!