Comfort Suites

Okay, I’m not saying it’s a five star hotel, but for a hotel in its class, it gets five stars.
Checkin a breeze. Counter staff extremely friendly and helpful. It’s a shame that one of the things I initialed said I wouldn’t vandalize the hotel (along with no unauthorized pets)…she said people do damage the rooms and steal things… what is wrong with people?
Anyhow room nice and large and very clean. Can not find an issue here at all.

Horrible. We stayed 2 months ago in a ‘pet’ room with our four legged family member. The room smelled of cigarette smoke, strongly. For example, when you open the door to the room, it immediately smells like cigarette smoke. I went down to the front desk, front desk person gave us 2 options, go somewhere else or take some industrial air freshener (we chose option #2 as we had to be at a wedding in an hour). Front desk person fails to note this on our account. Mgr lets us know the next day that she has a policy against refunding inadequate service. Offers us $ 25 off the bill. Horrible.

This Comfort Suites had everything we were looking for: Comfortable bed and a separate living room for the restless sleeper. The property is in a quiet area of the city but near the freeway and there was a very nice family style restaurant within sight of the hotel parking lot, so two tired sightseers didn’t have to go far to get a good meal.
Wifi access was good and the breakfast bar met our needs so we could get an early start the next morning.
The staff we encountered during our stay were all cordial and helpful. It was a clean, well cared for property and our experience was so different from that of two of the previous reviewers that I can hardly believe we were staying at the same place! (Maybe they listened to the complaints and made some changes) As for me and Hubby, we wouldn’t hesitate to stay here again if we are in Yakima. PS: It’s pretty handy to Mt Rainier and I really want to visit there again! It is so beautiful!

Very ghetto hotel. Found previous customers socks in my hotel room. I wonder if they even cleaned. Pretty expensive for such a dump! Won’t ever stay here again. Refrigerator doesn’t even work, the pool’s chlorine smell hits you hard the moment you step out of your car in the parking lot, and breakfast wasn’t that great (mostly store bought cold stuff.) Overall rating terrible!

This is our second time staying here. we always get a jacuzzi suite. The staff is always very helpful and friendly. The pool is open 24 hours and very clean. Our room is always spotless and comfy cozy. Would just like to give a kudos to Sandra that was taking care of breakfast this morning. She saw me getting breakfast for my husband and i to take back to the room and walked over and organized my tray all nice for an easier trip to the room. I thought that was just the nicest thought to give me a hand. As i said, the staff is wonderful. Thanks for another nice stay. See you next time thru. — Scott and Brandy :)

Pretty standard hotel… Although the bed and pillows were amazing!
…I wonder if I can pack ‘em in my suit case? Haha.
I highly suggest staying here if you have pet. They are pet friendly with a little grassy area and pet dog station outside. The room were very clean and didn’t have the pet-​room feel to them.
The indoor pool was pretty fun and clean. It’s open 24 HOURS!!! Let me repeat… 24 HOURS! That was probably the best part.
They have a free breakfast hour with pretty good food… but ends really really early. Boo.