Yonkers Honda

I have gotten my last 3 cars from Yonkers Honda and in particular Mike L. He came recommended to me by a friend and I would recommend him to you. If you know what you want, talk to mike and he’ll try to make it work.

I had no idea leasing a car could be so seamless! We have always had Toyotas but our experience at Westchester Toyota specifically has always been so unpleasant that I was dreading having to get a new car when my lease was up. We decided to stop into Yonkers Honda to get a quote on a Pilot and had the assistance of Jun. He and his manager were great! In the end we got an Odyssey (which my 5 year old is thrilled with!) but mostly I am just so elated that the experience was so wonderful. Everything was efficient, no run-​around — I’m so happy we came to this dealership!

Rj was great. explained all service needed… a dealership you can trust.
thank you

We drove from Manhattan to Yonkers Honda to find a good family vehicle for us. We were specifically looking for a pre-​certified Honda CR-​V, which they had several. When we got there, we were greeted by Bill, who led us outside to look at the options. I really appreciated the fact that he put no pretense on trying to upsell us or talk us into anything. He showed us the cars that were in our range, and said, «Take a look at the cars, all the prices are on the window, and I’ll be back out in a few minutes.» We were able to discuss what was really important to us without the pressure of a huddling, pressuring salesman nearby.
We decided to leave & look at other options. Bill gave us no pressure when we left. We scoped out some other dead end options, then went back to close the deal with Bill.
We got an incredibly fair price on a great vehicle and Bill was great in helping us every step of the way. Excellent buying experience!

I just recently purchase a new 2015 Honda Accord and my pressure indicator came on in my dashboard. I went to Yonkers Honda to go check my tires to see what was going on because I was very concern for the safety of my children that I drive with everyday. Let’s say I was very disappointed and the lack of customer service there because New Rochelle Honda never treated me like that. I showed the mechanic the indicator on my dashboard and he stated «it was my tires and they probably need air». The mechanic turns off my indicator and tells me to show him how I check to see if my tires need air, after me showing him how I check. He told me to go to the gas station and put air in the tires. My indicator came on again and I reached out to the service manager Richard telling him about my horrible experience there and he act like he didn’t give a care. I live no more than six minutes away from this Honda location and will never come back here again. I will travel to New Rochelle Honda and receive professional customer service there.

I have always been treated well by the people at Yonkers Honda Serbice and received excellent care for my 2011 CR-​V. Unfortunately, when I went there in Sept., 2015 for an oil change and NYS Inspection a couple of things happened that caused me concern.
First, after being told my car was ready and after paying I noticed the oil gauge has not been reset. This is not a big deal but, I had to wait for a mechanic to come and do the necessary codes.
What really got me annoyed was after I had pulled into Costco immediately after leaving Honda and noticed that they forgot to change my NYS Inspection sticker. I noticed that after I finished buying what I was at Costco for and immediately called my service rep who told me to come right back. Well, this was the second careless mistake they made and this one was annoying. I had to stop and spend another 15 or so minutes there while the service manager checked everything out.
As I mentioned at the start of this review I have always been treated well by this service department which made my experience this time a bit unbelievable. I have to guess that these oversights were the work done by just one employee but, that doesn’t excuse it. I’m comfortable with the way the department responded when I brought up the errors but, I did not need nor want to spend an extra 20 minutes there because of their careless mistakes.

I took my car in for an oil change. I’m not surprised to receive a list of things they found wrong with my car shortly after just from an oil change. Of course you have the usual power steering and brake fluid change. However what surprised me though is the transmission oil fluid flush and change since I just had that done a couple months ago. The person I spoke with on the phone tried to make me doubt and question myself. I did not appreciate how he was speaking to me as I’m incompetent. I may be a woman but I do know about my car. His sales tactics did not work since I have the receipt from my previous transaction. After this experience, I don’t trust or would risk going back here just to be succumb to another sales tactics. It’s people like him that give mechanics a bad rep and make women not trust mechanics.

I was expecting to get a run around going to ANY car dealership because of an experience many years ago. However from the beginning we were respected and taken care of the whole time. Jun was the salesman and Kurt was the financial liaison for them. They were so patient as we negotiated based on our budget. I had just gotten married and we desperately needed an upgrade.
Kurt returned all my calls and for a week was patient and professional as we finally made our decision. Jun had the car ready for us the day we arrived and even showed me how to use the bluetooth and sync my cell to the car. Great Costumer service all around!

The only regret we have is that Yonkers Honda was not our first stop to shop for our new car. Being that it is about a thirty minute drive from us, we opted to first visit other dealers. After dealing with the subpar customer service and for lack of a better word — plain bullshit — at two other Honda dealerships (Paragon Honda and Honda of Manhattan), Boris and the staff at Yonkers Honda restored our dwindling faith in the car business. Boris was professional, honest, didn’t try to spin the facts and was very considerate of our time. Equally friendly, helpful and professional were the rest of the Yonkers Honda team we dealt with — Rosalie, Peter, and Kurt. We are happy with our purchase and look forward to being customers for the years to come should we need service or a future car purchase.

I just had a bad experience. The salesman was on the cel phone most of the time of our conversation. The salesman seemed more interested in his commission rather than on my purchase opportunity. I rather stay with my old car. I will never go back to that dealer again. I believe the potential customer should be a priority and not a phone call about nothing.

This was one of the most pleasant business experiences I have ever had.
Most other dealerships I have had dealings with are more like an assembly line where they are just trying to push you out the door in the quickest time for the best profit so that they can get on to the next customer.
The folks at Yonkers Honda however, really care about each individual customer and their particular needs. They spend as much time as is needed to get you into the right vehicle. They are sensitive to each person’s financial position and go the extra mile for you to get you the best vehicle for the fairest price.

Jon Saba– The Quintessential «Cheap Car Salesman»
My experience at Honda Yonkers was quiet interesting, for lack of better words. Upon entering the dealership, Jon approached my friend and I and asked «can I help you?». I responded by explaining that I am in my preliminary stages of shopping for a car to lease and was interested in the Honda CR-​V. Jon responded with «…tell me how much you are looking to spend and I can tell you if I can help you as I do not want to spend 2 hours with you for nothing…». I thought, bold approach but okay, let me give him the benefit of the doubt and move forward with seeing what he has to offer. During our interaction, Jon continuosly made reference to what «…you can afford.» in a very condescending way. Additionally, he would ask a question, I would respond, and he would bring my response out of context to something different then intended. At this point, I realized that this was turning on to a waist of time given that it became clear that Jon profiled me based on the fact that perhaps I look young and he assumed that I was not serious. I understood his excessive concern over a client waisting his time, as I suppose he may be accustomed to dealing with people who approach him with false inquiries. However, if this was that big of a concern to him, all he should have done was discretely google my name to find my professional background. Ultimately, I ended walking out (while he followed me trying to persuade me to stay) and I went to another dealer where I happily leased a car. Jon has alot to learn in regards to refinement– I suppose he will with time.

First time here, came here all the way from Flushing, NY to have my 2011 Honda CRV services for 60,000 miles maintenance. Made a appointment with Alyssa three days prior, fast and hassle free. Arrived today, Michelle worked with me on what needed to be done and what she recommended for 60,000 miles maintenance for a SUV. Also got a 15% discount off my total amount cause of the distance I traveled and also some given price prior to coming was also kept which was AWESOME! Employees are really nice here and the facility looks nice as well~
Really nice waiting area with free coffee/​hot chocolate. Have vending machines for snacks and cold drinks. On top of that, FREE and fast wifi and TV:)))))
About a 40 minute drive for Flushing, but I’ll definitely be coming back here for service and my next Honda vehicle!!!

Super-​Friendly and professional service, great deal and hassle-​free! Those are just a few things that come to mind with my experience at Yonkers Honda. This is the 3^rd honda I bought at YH and it couldn’t have been easier to purchase my new 2015 CR-​V! Special thanks to Zak Perez and Bob Feinberg for delivering the exact vehicle i was looking for in less than 24 hours!

I just purchased a Honda from this dealership. The Bill Burke was very helpful even when there was another person there he was helping. The paperwork process went very smooth and Bill called to follow up to see if the bank received the paperwork for my loan. Will do business with them again.

Since posting my review I have heard from the senior manager at this dealer. He was appropriately apologetic, and had I complained when everything first happened I think he would have handled things accordingly.
Don’t deal with Gary Wagner at this dealership and you will be fine.

I was debating between 3 or 4 stars but I will say 4 because I really like Mike B. He’s a really overall cool guy. Problem is… my boyfriend and I have been waiting for our new 2015 charcoal gray honda accord LX 4 days already.
On Saturday we went to finalize the deal. No gray cars available. So he said on Monday to call him at 10am because the cars should be in… my bf calls and is told to call after noon. At noon still nothing. All day we wait with no good news. Tuesday arrives, still nothing…
I told my bf that most likely other customers were getting their car 1^st and although we were told we would be placed top of the list (great sales pitch hahaha, remind us to never believe a sales person), we should have known better. Here we are today, Wednesday, March 11^th, 2015 with still no car :(:(
We know that it is not necessarily Mike’s fault, we are unsatisfied with Yonkers Honda customer service. We are allowed to be desperate, no? We made a purchase to get the item on the spot. It is highly disappointing and Honda is terribly lucky that we WANT the car. We have no choice but to wait. It is what it is. We were told more than likely tomorrow we will get it. Wish us good luck.

I have been to many dealerships in the past. Just walking into this place you get a different feel. The staff were friendly and had great personality from the moment I walked into the door. Long story short, I left with my 2014 Honda Accord !!! Had my first service done and the staff there were accommodating as well ! Very Happy Honda OWNER !!!

Bunch of Lazy ass sales guys! Was just there at 3:30pm ago to test drive a crv but the guy said since they are closing at 4pm that they couldn’t accommodate us. Driving to the white plains location now. You snooze you loose!

Back in 2006 we purchased a CRV from Yonkers Honda. The experience was positive. The car has been — and continues to be — a Gem.
We recently decided it was time for a 2014 Honda CRV.
We started with Yonkers Honda and met with Gary W. We explained what we wanted — Gary took the info and came up with his number. (Important note — there was no going to a superior for approval which simplifies things) We advised Gary we’d be visiting multiple dealerships however we’d call him if we received better offers. Because of our prior positive experience it would be the proper thing to do. While thanking us Gary respectfully mentioned that this was his best number and he’d be very surprised if it was beaten.
He was correct…
Long story short — We returned the following Saturday (11:30 AM) to finalize the deal. The paperwork flew as other Honda employees assisted in getting things done. There were no «unexpected surprise costs». No added sale push. We left at 1PM — received the call by 3:30 — had the vehicle by 4PM. Gary knew what we wanted and made it happen in a very professional /​sincere way.
What’s noticeably important here — many of the Honda staff have been around for awhile (Gary over 30 years). I noticed the salesperson’s nameplate who sold me the CRV back in 06 (hey — I keep paperwork) — still there.
In the future if we continue to drive Honda we’ll be driving to Yonkers Honda.
We couldn’t have asked for a more comfortable and professional sales experience.