Worst customer service!!! I bought a pre-made Oreo ice cream cake and when I cut into it, the ice cream was strawberry. I immediately called the store and was greeted with an attitude. The girl«Brenda» took my name and number so the manager could call me back… I never got a call. I know mistakes happen but there isn’t an accuse for poor customer service and lack of apology. I will never come here again!
Erika W.
Évaluation du lieu : 1 Placentia, CA
Got a 2 scoop sundae, but the scoops were so ridiculously small and expensive. Not very friendly. I have seen this location listed in health inspection for having roaches. Will not return!
Joey D.
Évaluation du lieu : 2 Yorba Linda, CA
I was sent here on a mission because someone was craving some gold medal ribbon. It was the first time I had been in a BR in many years and holy crap this place has gotten expensive. Late Friday night and one person working– not the end of the world but the service was pretty slow. She wasn’t, but serving people just takes time. They need to staff better. My biggest issue was the deal they were running on buying two prepackaged items. The price was advertised as one thing, but kept ringing up as a more expensive item. When I called the employee out on it and asked why it wasn’t the advertised price, she said she wasn’t sure and didn’t know how to change it. I believed her, but something about the whole thing seemed a little bait and switch-ish. Unless I absolutely have to, I probably won’t be coming back here.
Amanda B.
Évaluation du lieu : 2 Placentia, CA
Ice cream is the same as every other location. Some nights right before close my boyfriend and I come in here for some sweets and these two annoying girls that work there sing really load and out of pitch together. Always a random song that’s not playing in the store. It’s distracting and annoying to customers who are trying to have a conversation
Don N.
Évaluation du lieu : 3 Yorba Linda, CA
Love the ice cream, well worth the price, but when you say you close at 10:00 don’t have the lights off at 9:50 like tonight.
Lisa F.
Évaluation du lieu : 3 Yorba Linda, CA
Normally our experience is good when we go for ice cream. However tonight was subpar. Super hot out & craving a good ice cream. Only 1 employee & she was already cleaning for the night. Still had over an hour before closing time. She said that she couldn’t make a milk shake or a 31 below. Machines looked fine, assumed she already cleaned them for the night? Ordered a normal scooped ice cream for me & my family. Employee was not friendly & didn’t look like she wanted to be there. Normally there is an outgoing guy that works & has great service. Guess he can’t work every night
J C.
Évaluation du lieu : 4 Yorba Linda, CA
How can anyone ever complain about ice-cream, the baseball nut is one of my favorites. My must stop by place on cheating days. I definitely think employee is overworked, specially in summer I think a minimum of 2 people should be working there. Props to the lady that’s always hustling to get orders fast and let people like me get our fix on.
Benjamin O.
Évaluation du lieu : 5 Orange, CA
Excellent product. Excellent service. The product is spectacular compared to the light almost sugarless flavor of frozen yogurt. I recommend a combo of the Wild and Reckless sherbet and Fudge. It’s the ultimate combination of fruity and chocolatey. People are constantly complaining about the price, but it pales in comparison to the price of frozen yogurt. Decent prices, excellent product, overall five stars.
Scott O.
Évaluation du lieu : 3 Yorba Linda, CA
Staff is overworked and under paid. Ice Cream is extremely expensive but pretty good. For the price I would expect flecks of gold as a topping(google it). I’m not sure why theres only one employee working the store every time I go in even in the hot summertime. The owner must be a cheapskate. Anyway, the Malts are perfect, and the banana split is great, but they cost WAY too much.
David D.
Évaluation du lieu : 5 San Diego, CA
Staff was awesome and funny and ice cream was delicious and reasonably priced.
Nicole S.
Évaluation du lieu : 5 Irvine, CA
Great service, great location, good stuff. Who doesn’t love ice cream?