Pacific Coast Bar & Beverage

Wow, amazing! I found them last year when I thought my event would happen. It didn’t happen until this year. Luckily they were available. Because my event had to be a secret private acoustic concert with a well known rock band, Antoine knew what to do! He came, set everything up, changed into his uniform, and started serving drinks. Not only did he do that, but he bused tables, went around and asked people what they wanted and brought them the drinks on a tray like a butler, provided excellent service, looked like he had a great time, and cleaned up like he was never here. All of my guests were totally impressed! Antoine, you made our event very special and thank you so much for all you did! You’re the best and would hire you again in a heart beat!

My dad used to tell me that your integrity is all you really have in this life. I hired Pacific Coast Bar & Beverage to cater a year end party for my hard-​working staff. The guys showed up at the wrong address (3 buildings down) & completely set up. I had to have MY maintenance guys go help them tear down and move the bar to OUR location so we could start on time. They did not have any of the premium beer I asked for, only Bud Light, Corona & Heineken (1 case of Heineken for a party of 100 ppl, ran out in ½ hour). Later that evening, Joe (presumably the owner) emails me a screenshot of my original email instructions with the address showing like «BOOYAH!» — as if that was the smoking gun to prove I was wrong and he was right. «UM, sir — the screenshot you just sent me shows the correct address of my company — YOUR people showed up at xyz address (much to the surprise of that business owner).» I received an apology — of sorts (though he blamed his guys for the locale snafu), but then proceeded to blame ME because I didn’t tell him ON HIS FORM what premium beers I wanted — nevermind that I had specified to him directly over the phone, and on the website. «We are here to provide you with a service based on your preferences», he says. Me: «Then why didn’t you shoot me a quick email to actually CONFIRM my preferences if you had a question, instead of just giving me whatever you had in stock? To which he sent a very flip answer that he’s «apologized three times, and I’m pretty sure that’s owning my mistake». No, Joe — an apology that isn’t sincere is not the same thing as owning your mistake. Your servers were great, but your «customer service» blows.

I used Pacific Coast recently for a work event and was very impressed with their customer service and professionalism. Thanks Joe for making our event a success!

Joe was awesome! Great customer service and great prices!

I would give Joe 10 stars if I was able to.
I hired Pacific Coast Bar and Beverage for a work event. It was very important event with a lot of important people. Not only was Pacific Coast the best priced out of the 6 other company’s I found (at least 40% less expensive than all the rest), but the customer service was unparalleled.
There are not enough good things I can say about Joe and his company. I will mention this: the servers the night of my event work walking around the venue cleaning up plates of food that our guests had left behind. They were a BAR service cleaning up food plates. They went above and beyond my expectations and I couldn’t be happier. Also, most companies were only willing to offer me one or two types of beer selections. Pacific Coast has such a variety so that everyone was happy.
Thank you so much for making our night a success! Can’t wait to hire them for my company Christmas party!

5 stars for actual bar service, 1 star for customer service.
Our wedding venue had an exclusive bar service with Pacific Coast Bar & Beverage, so upfront, we did not have any other options. Since our venue and its staff were absolutely wonderful and professional, I was disappointed with their choice of bar service. It’s really hard for me to write a bad review, but I had a terrible experience working with Chad. I tried to discuss pricing with him, and he was very rude to me and unwilling to negotiate and work with me (as all of our other vendors did). He did not return emails promptly (one response took two weeks and one he didn’t respond to at all until I got one of our other vendors to facilitate). In the end, we were finally able to agree on a bar package, but I felt we overpaid and it certainly wasn’t worth all of the time and frustration. Chad was by far the most unpleasant and unprofessional of our vendors to work with — and being in a service business, it’s just really appalling and disappointing. I would not have used PCB&B if we’d had other options, and I would not use them in the future based on this experience.
That being said, the day of our wedding, we were really happy with the actual bar service. The bartenders were very nice, poured well, and kept our guests drunk and happy.

Chad, thank you so much for making our wedding reception a success! Your premium hosted bar was amazing! My husband and I loved that we can customize the shelf and even bring our favorite scotch!
Our signature drinks were delicious too!!! The staff was friendly and easy to work with. We are so glad that Vibiana has Pacific Coast Bar as an exclusive vendor.