Best experience I’ve had with any local computer repair business! My laptop had acquired a nasty virus that blocked me from using any programs on it unless I purchased«anti-virus software» from the virus itself. I’m self-employed and use my laptop every day, and I have thousands of documents stored on it. So the one thing I did NOT want was a solution that would involve wiping out the operating system. But that was the solution offered by the first two places I called. When I called Sunset, the solution offered was to eliminate this virus and all other malware from my laptop and install a high-level program that would help prevent attacks like this in the future. The price was extremely reasonable, and I didn’t lose a single document, photo, program, or piece of music. They are really, really busy, so it can take a while – you won’t have your laptop back tomorrow. But they are good! Also, Brandon is friendly and helpful. A+ from me!