Midvalley Sound

I chose this place over the other place in town because i could make an appt and have a baby and cant wait around like they want you to do at the other place it was 75.00 more but it was worth the fact i didnt have to wait around with a toddler. I told the guy this when i came there. Im a single mom and dont have the ability to get someone to watch her. They tinted my windows and told me not to roll them down for four days. A week later i rolled down the window and the handle fell off and the window was making noise so i had to take it back at 830 in the morning and walk around with my daughter for an hour while they fixed it. A couple weeks later my friend got in the car and rolled down a different window and the handle fell off and the window was making noise again. Again I had to go down there at 8 in the morning and walk around with my daughter for another hour. Now its two weeks later my co worker got in the car and rolled down the window they just supposedly fixed and its still making noise??? I dont get it are you that incompetant you cant check your work before you give the customer there car? Im not going back to this lame place again i guess ill just have to live with my window being broken its a shame i paid 75.00 more and got terrible service.

!!!RAY and the MIDVALLEY SOUND crew are AMAZING!!!
I am so blessed to have found this shop and beyond grateful for Ray and his team ALWAYS taking SUCH great care of me!
I purchased a lightning audio system and it is SUPERB! Know that is you trust the Mid Valley team with you car audio needs you are in GREAT HANDS!!! The install is clean, staff is professional and the sound is TOP NOTCH!
!!!THANK YOU MID VALLEY SOUND!~ YOU ARE THE BEST!!!

Amazing customer service and they installed my stereo, dash, and checked on why my horn wasn’t working, will always come back to midvalley sound. Highly recommend!

Fair price, good install, but I had to take my car back to figure out why my door wouldn’t lock. They did some extra work outside the scope of installing the stereo which was very nice to fix my windows.

I just had Mid Valley Sound tint the windows on my 2012 Mustang GT 5.0 They did a great job and I am very happy with the service I received. I was greeted as soon as I walked in the door and they even accommodated a last minute change of appointment because of my crazy schedule. I recommend them to anyone who wants good service and quality work.

This place also tints windows, but don’t get your vehicle done there. they tell you what you want to hear until you show up for your appointment and don’t do what they promised. If I was you guys go to the man on railroad he does a chap great job.

Sadly it seems customer service has slipped. I had work done here 8 – 9 years ago and was very happy. I was looking forward to another good experience.
A word of advice to Mid Valley Sound, when a customer walks in the door asking «hows it going» then leaning on the counter and staring is not good customer service. How about «what can I help you with today» or «do you have any questions?».
If I knew what I was doing I would be ordering parts online for cheaper and installing them myself not walking through your doors with a confused look on my face. After a few minutes of standing around waiting to be helped I left. Good service means I shouldn’t have to come to you to and ask questions.
I know there are two sides to every story. Maybe the guy was new or thought I didn’t need help, etc. But I am very disappointed, I hope this was a one time situation. Chances are good I wont be back to find out.