Thrifty Rooter

Thrifty Rooter has been coming out to our house for 6 years. We have issues with tree roots clogging our toilet up. BTW we rent, and if it was up to me the tree would be gone. They’re fast, funny, polite, always going the extra mile to make sure they’ve done their job right.
One guy a few years back even came out on his day off to fix a broken pipe that burst in our garage. Every 2 – 4 months they come out snake the pipe on the roof, pull the toilet up to get the roots out, unclog the sink, and tub. Ed, Jack, Jerry, Mark, and AZ, all are great to get the job done.
We’ve had emergencies late at night and a few early mornings. Instead of getting an answering machine, and leaving a messages. We spoke to someone right away, and within in a few mins they had someone here to fix our problem.
Everyone that we’ve spoken to at the call center are nice and friendly. If the plumber is running late, we get a call explaining what’s going on, and how long it’ll be. I like the fact, we get those calls instead of waiting around for hours not knowing what’s going on, and when they might show up.
Mark even fixed my gate that had a lose screw, so my pup wouldn’t get out.

When I called Thrifty Rooter at 7 PM I was 100% expecting to get an answering machine. Instead what I got was a plumber to my house in under 45 minutes. Brandon was very friendly, very quick, and was just as friendly to my 4-​legged residents. My only complaint is that I didn’t call them two days ago when my shower first stopped draining, I could have saved myself a lot of hassle and frustration.