Sofa Mart

Wasn’t sure if I would even be able to get what I was looking for until I met Ben at Yuma Sofa Mart. Extremely knowledgeable and professional. Ben ordered the replacement part for my Sofa that came with my RV. When the day came and my item wasn’t there, Ben made a few calls and saw that I received it within a week. Thank you so much Ben. Furniture Row is very lucky to have you as one of their employees.

I don’t know what associate Christopher B. over here did business with, but we bought a a couch from Sofa Mart last year. I tell ya what: Some of the best customer service we’ve ever had. We had a very honest gentleman help us, and I believe he was the manager at that time (not sure who the current manager is now). He helped us greatly with our purchase, and was very honest with us… He stated that they had good, better, and best as far as the quality goes. We ended up purchasing the couch of our dreams (after going to a competitor, whose manager was a little too cocky for my taste). Yesterday, we headed over there again, and spoke to Raphael, I believe… a very kind young man, and very professional.
Furniture Row, period, has some of the best sales associates in this town, in my opinion. We’ve had nothing, but good service, kindness and patience when visiting… even if you’re not planning to buy anything. Unlike other furniture stores, they aren’t constantly on your ass following you wherever you go (sorry ’bout my language, lol)… Just recently we bought a new desk at Oak Express over there, and had accidentally stayed our welcome (the store was closed), but the man didn’t even seem annoyed, or impatient to get us financed (of course, we are spending money, I know this, lol)!!!
There are definitely friendly people over there, and I would recommend them to anybody!

It turns out that the sofa I bought was not leather (as the employee described when I purchased it), but is actually faux-​leather.
It was still a decent buy, but had I not been lied to, I might have decided otherwise. If that were the case, I would be glad to give Sofa Mart a higher rating…