Pueblo Bonito Los Cabos

We just got back yesterday, we had a blast. ! Note waiter on hotel side of the pool was an ass hole!!! Tall skinny guy!!! The other side by the bar was great. Juan was an angle and took very good care of us when at the pool. I asked why they don’t play music at the pool to entertain the guests? I was told because it’s a time share hotel and most of he owners
are old and don’t like load music, but you can bring your own portable speaker, also bring your own pool Floats. There are some left behind by
other guests but not many. The views from are room were beautiful!!!
We stayed in luxury suite room 309. Little old and run down but nice and comfy. Beach was great and water was awesome. There are a lot of vendors trying to sell you there stuff, if you bargain with them but not try to rip them off you will get a great beal. If you walk down the beach to the left of hotel you can get a great message for 30 bucks for 1hr. Way cheaper then the hotel. Yes you do get a 75 dollar credit for their spa but you have to pay other 75 out of pocket. To the right of the hotel is the office bar, great place to hang out for a while and have a drink. Just a note! I don’t care where you go the beer is not cold, it’s like just a bit chilled then gets hot quick. Well enjoy your trip if you go. Tell Juan speedy Gonzalez said hi. Lol. Safe travels where ever you go.

I want to detail our Timeshare experience at Pueblo Bunito, so that others can be aware of the unscrupulous methods used by them. We attended a Timeshare presentation on Feb 20, 2016. As part of the incentives they offered us four coupons for fly-​boarding for $ 75 (which the kids really wanted). Once we got the coupons and tried to use it, we were told they were not valid at the Fly-​Board office, seeing the disappointment on the kid’s faces was bad enough, but then we realized that the travel package which we had bought was probably also a farce.
Part of the travel package deal was four cruise tickets at $ 349 per person. When we called the 800 concierge number provided, the travel agent was quite frank and said in the 5 years she worked, she was not able to process even one of these cruise tickets for other clients, basically she said they were un-​usable. I than called Pueblo Bunito, and had their cruise department person Sergio on a conference call with the same agent. She told him that those tickets were not usable. He basically took her supervisors name to threaten her. I also spoke to Mitch MacDonald who is the Director of their Timeshare operations. All I got from him was a run around and he stopped taking my calls. He assured me they would refund our payment of $ 75 for the fly-​board tickets which never happened. He promised to fix the cruise tickets issue and that never happened. Apparently he is constantly on vacation every time I called for the last two months! Also, the so called discounts they claim to offer at other hotels/​resorts is a joke! I found better prices on the internet than their discounted price. While I am sure they have a team of lawyers who wrote their contracts, I still filed a Credit Card dispute based on false advertising. Please be aware they will do anything to have you sign on the dotted line and will lie blatantly. They have absolutely no remorse even if children get affected.

This is my first time staying at this hotel. Bought all inclusive package through Expedia. The GOOD: The location and the beach couldn’t not be better! Beautiful views and great food. The BAD: paper walls! OMG, you can hear anything and everything! Feels like you don’t even have any walls. If you like to take a nap or travel with the baby that takes naps during a day or goes to bed early evening, forget about it! The worst hotel if you like quiet time during the day. The doors are loud inside or outside the room. On Saturday, right when my baby decided to take a nap, the management decides to fix or remodel a room above us. For about an hour or so, the drilling just wouldn’t stop. And then some hammering, knocking and walking etc. which reminded me of an Orbitz commercial ! And finally, the cafeteria staff. Not all, most of the guys were awesome. But some of them, they just wouldn’t stop gossiping about you right in front of your face, laughing and basically looking right in your mouth! Felt kind of uncomfortable eating! Wi Fi is free with all inclusive which means: VERY SLOW! So here, this is my not so positive review! Probably wouldn’t come here again, well until my baby is an adult and I am still not to old to take day naps, that’s for sure!

This is a late post but this place is amazing! My family and I went for my cousins wedding in december. The staff could not have been more amazing and kind. The resort is beautiful! Lorenzo in the bar is the man!!! Would definetly recommend! Nazarely at check out was fast and efficent. Jesus at the pool/​beach got everything we asked for and always with a smile! Love this place!

My husband and I visit Cabo at least once a year and usually experience the very best service and hospitality. This was our 1^st (and only stay) at Pueblo Bonito Blanco. The resort location is great if you like being close to town. The hotel rooms are dingy and old but all seem to have a great ocean & poolside view. We visited this resort with a group of 14 friends and we all share the same sentiment about the service. The majority of the staff were rude. The one exception was Juan who was excellent. I’ve never before now have been told ‘no’ so many times and had wait staff walk away from me while trying to place an order. If you think I’m one of ‘those’ kind of Unilocalers, you are wrong. I usually only post positive reviews when I experience exceptional service and want to compliment the business. Unfortunately I cannot do the same for Pueblo Bonito Blanco. Just to put things in perspective I was told no I could not have a glass of hibiscus tea (non-​alcoholic beverage) because it was for arriving guests only. I mentioned that I didn’t receive one when I checked-​in and was told that only guests arriving on Monday get tea. It was the strangest conversation I’d ever had. We experienced incidences like this over and over again during our short stay.

Have been staying here for the past 15+ years (since it was the Blanco). Love it! Very family friendly and always clean! Love our vacations to this hotel. The staff has always been very friendly and accommodating. Many years they have even upgraded our rooms! Mario, down by the pool, is the best server ever. Can’t forget Frankie in the front. We miss Luz from kids club. Awesome people that we love seeing year after year!

Ok let’s break this down for you all:
Location was awesome right in the beach, and walking distance from downtown. Their pools were amazing and they had several different cuisines for you to choose from. There are also a ton of activities right next to the resort. I highly recommend parasailing and if your up for it fly boarding.
The rooms are nice the location is clean and the staff are super helpful and very sweet
One thing drove us crazy and that was the slowness of the service at the restaurants! So order your food before you are starving your going to wait at least 30 – 40 minutes before you are served.
Try their flan!!! It was sooooo good!

Everything is great except for the service and food. We stayed in Rose and tried their restaurants and Blanco’s (Los Cabos) Both were awful. We finally went off property to eat wonderful meals.
The service took forever and all the food was cold by the time we got it. Not good

This is, without question, the worst hotel experience we’ve ever had. After arriving here for our honeymoon yesterday, we waited for 30 minutes with no greeting from lobby staff. In fact, they avoided eye contact (now I know why). Eventually they told us unapologetically that they had to move us next door due to «maintenance». They later acknowledged that was untrue and they overbooked the hotel. So, they misrepresented the situation to us, and the four other couples at the counter in the same situation. They knowingly overbooked the Blanco so they could fill up their sister hotel next door, which has lower reviews.
The manager (whose name I will get and later add to the review) was rude and handled the situation terribly. The whole time, I was staring at the Trip Advisor «Certificate of Excellence» on the wall, thinking it was a joke. I don’t know how this place doesn’t have more negative reviews.
We are simple people, and it doesn’t take much to keep us happy. In fact, I have never been compelled to write a bad review, anywhere, in my life. This place is that bad. The «bait and switch» reviews are 100% true.
All that said, the waiters are incredibly kind and accommodating. When we told them of the situation, they laughed knowingly. Clearly this happens often.
Do not stay here.

OMG I’m not sure if 2 stars is a quality rating. But this hotel has some value depending what you consider a quality hotel is all about.
Now your on the beach so that’s plus but your surrounded peddlers walking down beach wanting you to buy drugs, women, trinkets ect ect. The pool is over crowded buy the geriatric love boat crowd all guzzling down there al inclusive free watered down drinks. The restaurants & bars are a disaster. To order anything takes for ever and a committee of waiters to figure out your order.
Expect if your with your loved one to have separate beds cause that’s all they have. I must say you do get a balcony to chill on plus a tiny sitting area aside from your bed. Bathroom is small and kinda nasty so bring something to scrub it down with.
If your a budget traveler well you may enjoy, but if you desire a luxurious place for refined tastes well seek other alternatives.
Viva Mexico

It is located right on the beach. The Greek styled resort is amazingly beautiful. The property is well maintained, and clean. There is a big pool like a lazy river and you see flamingos, parakeets, turtles and koi fish on the property. There is a cruise ship that you see every other day. What a beautiful view especially at night.
They have theme nights and activities. On Tuesday they had a Mexican show and dinner which was memorable. The mariachi band was so talented. The food at the several restaurants onsite were fresh and delicious. The drinks were strong.
As you walk to the beach the cabanas and lounge chair is first come first serve. You have a server to serve you all day as you swim and tan all day long as you wish.
We are staying here for 6 days and all inclusive. Today is our last day. The luxury suite was tastefully decorated and the view from the balcony is fantastic. You can see El Archo, the beach, and the pool. The room service was nice, they set up table cloth and utensils and not just leave the food on the table. The free wifi has strong signal. We have no complain. We will be back.

My family has been coming here for over 20 years now. Watching Pueblo Bonito grow with Cabo has been exciting. Yes there are other locations in Cabo. I especially enjoy Sunset because the food is better, the main pool is awesome, and love the crazy golf cart rides. Although we had owned at all of the locations at one time. This is the resort location we always come back to. Let me tell you why. Although the styling may not be as modern as some it looks new as the day it opened. The staff have been here forever and are like family. Love the tortilla soup and guac at the pool with a miami vice. LOCATION is unreal. Gorgeous safe beach. Gorgeous views! Close to town. You can walk to the Office for dinner. Oh yeah baby. The front desk staff are amazing. You are allowed to take a shuttle over to sunset for the day if you like as a free service. So you can enjoy pool hopping. Your kids will be entertained and you can all paint ceramics if you like. Amazing sunsets and sunrises with the famous landmark in the back ground with out leaving your room if you like. What more could you ask for. I do like the spa at sunset so go there for a day. I will say we also heard amazing things about the service during the hurricane here in Cabo. Service from people who lost everything. WOW we LOVE you Pueblo Bonito!

I’m a newb at all-​inclusive vacationing and Pueblo Bonito Blanco popped my cherry! The best part of my stay was that the resort is shared with the Pueblo Bonito Rosé so there were double the all-​inclusive food options! The worst part was controlling myself with all the unlimited food and drinks! Overall, I think that Pueblo Bonito Blanco is 3.5 stars, but I rounded up because airfare, the all-​inclusive stay, and resort gratuity was about $ 600/​person for 4 days and 3 nights.
The resort was also clean, had working air conditioning, had security, and there were live flamingos, turtles and lizards in the lawn area by the pools. It was also closely located within walking distance to other beach-​front restaurants (The Office and Mango Deck) and the downtown area.
I had 2 meals at Cilantro’s which was delicious (see separate review), and a lot of room service. Most of the dishes I tried weren’t awful so I ordered them a couple times throughout my stay – chilaquiles, fries, shrimp cocktail, catch-​of-​the-​day, tacos, and flan.
In contrast, the service was not great. It started out awkward when we were told to get our towel cards at the welcome table. They told us that they could help us get cheap excursions if we did a tour at their time share. We politely said that we had already booked our zip line and ATV ride elsewhere and they attacked us with questions as to why we booked it in the States, with which company, the cost per person, and if we were able to cancel it. They wanted to talk to the leader of our group to know the entire situation. We told them that it was non-​refundable and they dropped the questioning.
We told the towel card ladies that there were twelve in our group, but they only gave us 8 cards and they kept speaking in Spanish among themselves, counting and re-​counting the number of people standing in the lobby (all Asians look alike?). It wasn’t quite the welcome I was expecting from a resort.
At other times throughout our stay, we would call one of the extensions for room service or to make dinner reservations at one of the a la carte restaurants and the calls would often go to a recorded message line.
The wifi was also somewhat inconsistent. Sometimes it would work, sometimes I would get error messages. I guess it’s to be expected with everything free.
My final gripe staying at Pueblo Bonito Blanco were the thin walls. We kept getting noise complaints to our rooms, but we could hear other rooms just as loud and people screaming down the hallways. There are also birds chirping away from 6 – 7 am that woke us up every morning.
Although there were frustrating moments, not a bad weekend trip for $ 600.

This was the perfect honeymoon! The resort is about 40 min from the airport, and in my opinion, it has the best beach front location. It’s so close to el arco and its a swimable beach that the resort is footsteps away from. The staff was so helpful and the hospitality was great. The hotel is a little more dated than some of the others but Pueblo Bonito Blanco has a prime location, it’s close to downtown & the marina. We got the all inclusive package and it was definitely the best thing for us. Name brand beer and alcohol that is all you can drink (responsibly)! This is a time share hotel so not everyone gets the all inclusive package and the prices definitely add up quickly if you opt not to get the all inclusive package. We will definitely be back next year, it was the perfect trip! October had amazing weather btw.

This is a beautiful resort. It’s in the perfect location and the property is very well maintained. The staff was wonderful! but BEWARE of the time share table! When you check in finish up they tell you to go over to the table for your «free» gift. A lot of people did it but I wouldn’t recommend it if you just want to enjoy your vacation.
I just want to say that the doorman, Arturo was amazing. He was so helpful and courteous. We had to leave our bags in the front of the hotel until our room was ready and he made sure they were safe and out of the sun. He went above and beyond, moving our luggage and groceries around to keep it as cool as possible. It was so hot in July when we were there. We booked through a private owner at the property so we didn’t have any problems with getting our room.

My BF and I went here for our post birthday celebration during Labor Day weekend. The hotel was nice and the room that we got is spacious and clean. Most of the staff were friendly. We enjoyed the buffet at Rosé and enjoyed the pool time. The ocean water was very rough though but we were able to go swimming. I wish they have more choices for their room service. Also, if they have great music at the pool area it will make it more fun.

Just returned to San Diego this past Friday. My wife, two-​year-​old daughter and I stayed there for 5 days and it was amazing!
The entire property is gorgeous, well maintained, very clean and luxurious. The grounds are well kept and the landscaping is green, lush and tropical. The pool was clean, warm and large enough to float around without invading any other groups’ space.
We ate at Mare Nostrum (next door at the Rose) had an awesome buffet and champagne brunch. We had our lunches at Cilantros or via the pool menu. Speaking of the pool, ask for Freddy to be your server — top notch service and friendly. Dinners were at Cilantros or at Palomas. Order the filet or the tequila shrimp — both are amazing!
The room we had was on the fifth floor and faced directly out towards Lands End, the famous arch. Gorgeous panoramic views and plenty of sunlight in the living room through the wide sliding glass doors. Our suite had s small kitchenette and dining table along with a big couch and a flat screen TV. Down the hallway was the bedroom and bathroom. We had two queen size beds that the housekeeping staff slid together and swapped sheets to construct the largest super king-​sized bed I have ever seen. We were very comfortable.
This was our fifth trip to Cabo in five years and it was by far our favorite time. The resort, the food, the staff, all of it are the best. We’d highly recommend Blanco!

Favorite vacation spot

My boyfriend’s family has been coming to Cabo for almost 20 years and have a timeshare at both the Blanco and the Rose. I’ve stayed at the Blanco twice and we have always been satisfied!
The room has a beautiful view, and I swear the staff is always painting or working on the building. They take excellent care of the grounds! Plenty of beach front space, and though the service can be a little slow, is still great.
The hotel uses a special scent/​cleaning agent that we just love, so on our last visit we bought a bottle of it so we can take the smells from Blanco home with us!

What a perfect place to enjoy all of what Cabo has to offer. Of all the places I’ve stayed in Cabo (at least a half dozen), I think this is my favorite. There are definitely newer and fancier resorts, but I like that Blanco (as it is affectionately called), is smaller, more intimate, with an ideal location right on Medano beach, walking distance to town. We stayed with family and friends over Thanksgiving in a 5^th floor 1-​bdrm here, and 2-​bdrm next door at Rose, about 2 months after Hurricane Odile, and both are entirely renovated and good as new, except for the beach-​front restaurants Cilantros and Fellini’s, which are still under construction.
UNITS: nearly all the rooms are 1-​bedroom, 2 bath (so nice!) suites w/​balconies, and vary in size from 525 to 750 square feet. Every unit has a beautiful ocean view, and because it’s smaller, it’s more of an «up-​close» ocean view than you’re likely to get at Pueblo Bonito Rose or the other resorts. The rooms have a lovely, seaside Baja décor w/​pretty tile and ocean blue color scheme; very quaint and peaceful. The «limited» kitchen is very tiny — microwave, under the counter fridge, 2 burners, but fully stocked, and sufficient, especially if you have the «all-​inclusive option,» or get out and try the Cabo cuisine.
AMENITIES: private beach w/​comfy lounge chairs and food/​beverage service; lovely swimming pool, pretty landscaping, koi pond, live flamingos, tiny fitness center (or use the large one at the Rose spa next door).
RESTAURANTS: 2 restaurants — Paloma’s and Cilantro’s (although Cilantro’s is closed due to hurricane damage, but you can order off the Cilantro’s menu from the pool or on tables set up on the deck — «Cilantro Terrace») and one little outside bar. Both are quite good, although a little pricey if you don’t have all-​inclusive (i.e. $ 22 for breakfast buffet).
USE OF OTHER PB RESORTS: One of the nicest perks is that you get to use the pools, facilities of PB Rose next door and PB Sunset (free shuttle every hour). And, if you’re all-​inclusive, you get to enjoy the restaurants and bars of all 3, too. (Ordinarily, Blanco and Rose don’t have all-​inclusive privileges at Sunset, but while Cilantro’s and Fellini’s are being remodeled, they are graciously allowing guests all-​inclusive privileges at Sunset, too. Tip: try lunch or sunset at the Sky Pool bar; stunning views; great food.
SUGGESTIONS: just a few suggestions for improvement: (1) add Jacuzzi! (evenings are chilly); (2) add swim-​up pool bar; (3) add WiFi in rooms (currently just in lobby and by the pool); otherwise, perfect as is!