Just for Pets

So i stumbled across this pet shop whilst in Northfield one day — i had noticed it before but due to it being a large chain and it looking a little nondescript from outside i hadnt gone in before. However i was looking for a new toy for my dog and was visiting Aldi (which is just a couple of doors away) so i popped in.
The store is very large and warehouse-​like. The service tills at near to the front door however no staff smiled when i entered and i couldnt see any on the shop floor. It seemed quite unwelcoming in many ways and i really think that management could do so much more to make it into an inviting space. That said, if you know what you are looking for it has a very wide range of products including dog foods (wet, dry and frozen), toys, leads… to be honest they had absolutely everything (except a little bandana that ive wanted to find for my dog but i will let them off for that as i wouldnt really want a pet shop full of novelty stuff!). You are allowed to take your dog in with you — ive never taken mine in however i do like going in and talking to other dog owners and petting their dogs! There is ample parking space outside too.
I have now visited a few times and the staff have always failed to impress me however this week an older lady on the till was really helpful and spent some time talking to me about how to wean my dog off wet food and introduce dry food — we need more staff like her in this shop and we need them on the shop floor instead of just on the till — this would make the place much more inviting.
I would recommend the shop — particularly for leads (they have extendable leads which are weight rated meaning that you get the best one for your dog’s size) and the extensive dog food available but dont expect friendly or particularly knowledgeable service :(