Robin James Aveda Lifestyle Salon & Spa

This spa and hairdressers is so tucked away inside House of Fraser that it wasn’t until I got an offer through at my work that I knew it was there! Find it by going into the store on the ground floor, keep to your right and half way down you will see the reception desk tucked away.
The staff are friendly, obviously enjoy their work and being light-​hearted with the customers. Once working they are incredibly professional.
I had a radical haircut here, and I felt listened to and was asked intelligent questions to help find a new hairstyle for me. I was then asked to close my eyes and smell some different oils to choose one — I chose a calming one and she commented that I must have been running about all morning — spot on! Then I got possibly the best head massage — there was a spot on the back of my head that I think could render me unconscious! — before shampoo and cut. My haircut was really good, and she talked me through different styling before I left.
I have also visited the spa upstairs for a facial, which is a different place, all quiet and wafts of incense. I had some tea and a foot soak whilst I filled in a questionnaire about my skin and mood today, and then was taken to a private room and lay on a table between towels. The facial included hot towels, face shoulder and neck massage and we decided on a clay mask for my skin type. Everything was matched with my chosen fragrance — this time I must have needed more sleep as I went for a lavender one. My face is soft and radiant, I was in a state of bliss afterwards and even though my skin often reacts to even Simple or Dove products, everything was fine with Aveda.
What I was surprised about is that it isn’t as expensive as I thought it would be from their brand, so I will be back after this trial offer I had expires. Haircut is £35, the facial was £30. They also do wraps, tanning, waxing and manicures. I’m going back to have some colour done in my hair …