Apple Geeks

I took my iPhone 5 to Apple Geeks in Chapel Allerton in September 2014 to fix the broken glass screen as I had dropped it on a night out a day or two prior. The screen was still responsive and the phone was making and receiving calls and texts just fine but was unusable due to the broken glass. Oliver (the CEO of Apple Geeks) was really friendly, took a look at my phone and told me that despite being difficult he would be able to fix the phone at a cost of £70 which I duly paid there and then.
While Oliver did indeed replace the screen he struggled to get the phone to make or receive any calls as it had been doing before his «fix» and suggested I take the phone home and re-​install the operating system by connecting it to iTunes via my computer. Although I was apprehensive about leaving the place with a phone that wasn’t working having paid my £70 I accepted his advice and took my phone home to re-​install the software which did not fix the problem but made it worse — partway through the installation process I received a hardware error which after Googling I realised meant my phone was beyond repair and completely unusable. Not taking defeat easy I called Oliver and explained what error message I was receiving who Googled the problem himself and asked me to try what I’d already tried — this obviously lead to no avail.
I took my phone into the Apple store in Leeds in a last ditch attempt to see if there was anything they could do and they advised me that the error message I had on screen meant the hardware was indeed not fixable and that as my phone was making and receiving calls and SMS texts before the screen was repaired then the damage had to have been done during the screen replacement process.
Being £70 and an iPhone 5 down I decided to accept defeat and the phone is now in the bin. Oliver seems like a nice guy but I wouldn’t trust him with the task of repairing any Apple products again and would advise anyone to completely avoid the Apple Geeks services.