Café Thorntons

Queued for twenty minutes for a pot of tea on Saturday 20^th December. Finally sat down with our drinks. Poured milk into the tea which instantly separated and floated to the top. Milk had turned sour. Asked for a refund as we had no intention of eating or drinking somewhere with such poor hygiene. Milk has obviously not been refrigerated. The customers before me also returned their drinks. Staff look harassed and clearly unable to cope at busy periods.

This store has the best staff we have met.
We went here to buy some toffee and «Jellies». We found the toffees really quickly however we couldn’t find the jellies.
We walked up to the counter to ask if they sold them and a member of staff (KELLY her name is) who was just leaving her shift (already had her hat and coat on ready to go) took us to the shelf where they should be. There were none left however!
She then went into the store room and brought a big box of them out for us and the other staff to re stock.
Kelly should’ve been on her way home but stayed to help.
Well done Kelly and Thorntons, every member of staff was smiling and willing to help.
Thank you for a GREAT shopping experience.

Staying on a chocolate tip, Café Thorntons sells all kinds of chocolate related goodies from hot chocolate and chocolate ice-​cream to chocolate cake, chocolate tart and chocolate cookies. They also sell individual chocolate truffles, bars and bags of chocolate.
Whilst I’d walk over broken glass for a hamper packed with Damian Allsop or Paul A. Young goodies, I wouldn’t return to Café Thorntons to eat for free. The chocolate cake I sampled had no depth or intensity and the individual chocolates tasted too sweet, sugary and grainy. The crying kids and exhausted parents surrounding me didn’t add to anything to the experience either!

Yeah, it’s another Thornton’s, but to be fair, can we really have enough Thornton’s branches on the high street? It’s indeed the king of the high street chocolatiers! And let’s be honest, it’s a winner if you’re stuck for an extra present or a stocking filler for that special someone!
This particular shop boasts a fondue fountain that customers can purchase marshmallows and strawberries and pay per dip with their treats! Which is great but always has a group of greasy kids hanging around it and this has always put me off wanting to go anywhere near it!
They serve chocolates by the box, individual or by weight so you’ve got a good selection to fit anyone’s budget or palate.
They also serve seasonal chocolate deals such as chocolate Santa’s and bunnies at Christmas or Easter. Beware fellow Unilocalers, their prices go up around valentine’s day! Buy some and scratch off the best before date!

Fancy some Thornton’s? Don’t mind if I do. Despite the fact that the UK is littered with Thornton’s it still is an honour that the Pool has a few stores including this one to keep us all sweet as. Now it is a bit of a handicap but I am sure you will be shocked to know I am not a big fan of chocolate. I seem immune to its magic spell of releasing happy hormones. It just registers as gooey sweet stuff that sticks to the teeth and I can’t get it out properly.
I know I know something wrong with me. Well it’s definitely not a childhood incident to blame for my reservations I can assure you, I didn’t discover the assorted pleasures of sweets and chocolates until well into my teens. My teeth are the better for it mind you. The grills are boombastic! Thorntons is however a Godsend for pleasing the fairer sex. You can’t really go wrong by getting something from here for your better half, or any lady for that matter. As this is the only time I would venture into a Thornton’s I would officially like to say thank you Mr. Thornton for helping me put a smile on the faces of numerous ladies over the years. Merci beaucoup monsieur!

This Thortons is like any other with regard to its merchandise: tasty chocs, dearer than your average dairy milk, but posh. This store however has a great café, one of few cafes in Liverpool One and soon to be the only Thornton’s café in Liverpool– the central station branch is due to close soon. The café is easily accessed from South John Street no traipsing through shops and up and down dozens of levels as is with Debenhams ad John Lewis for example. There’s lots of rooms for prams and wheelchairs, thus this is the sort of clientele attracted; the café is very popular with families.
The food is a little pricey but really good with lots of cakes and pastries on offer as well as soups and sandwiches.
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Thorntons is open lquite late most nights, around 7 pm, so is perfect for a post-​shopping caffeine and choccy pick me up!

Thornton’s is one of the UK’s premier chocolatiers and this establishment means that its fine reputation is firmly upheld as it is a fantastic store.
As usual with Thornton’s the variety and quality of the products is top notch and the people of Liverpool clearly appreciate this if the numbers that flock through the door are anything to go by.
The staff here are fantastic and are always on hand to help the customers with whatever their needs may be.
My favourite thing about Thornton’s is that there is something for every occasion and every type of person.
Another wonderful example of a Thornton’s branch

Café Thorntons has a branch in Liverpool One which is bigger than its co-​branch in Central Station. This café has plenty of space for you to relax and enjoy a mug of hot chocolate and cakes with family and friends. As well as that, they of course offer a whole selection of different chocolates which you might imagine the variety to be extensive, which indeed it is. Everything from nutty chocolates, alcohol flavoured truffles to a glorious range of ice creams is what Thorntons do best. Their products are a little pricey but come at great quality which is what you would expect. There drinks, cakes and sandwiches at the café look so eye-​catching that you want them all!
Staff here are a charming bunch and always ready to assist when you enter the doors. I would recommend any warm drink here as they have never failed to disappoint me.
A great place to wind down, with the smell of chocolates in the air!

I’m really not the biggest fan of this Thorntons Café. Yes, I love chocolate. Yes, I love coffee. But what I do not adore is a bustling, too-​small, overcrowded caff in which I cannot relax for young children haranguing my table and people constantly walking by too close almost swiping my latte onto the ground.
Anyway, they do exceedingly good cakes in here (sorry Mr. Kipling) and service is quite efficient even thoough the place is always packed. And it is handily situated in the centre of Liverpool ONE.
Not my favourite place to chill in but I guess a handy shopping stop.

You can imagine the Thornton’s people sat round in a board meeting — how can we maximise profits? Someone suggests intravenous chocolate drips. Someone else suggests chocolate hats. Both good ideas but not exactly what they’re after. «How about Starbucks?» someone says. «Coat Starbucks in a layer of Thornton’s chocolate… that’s a brilliant idea!» Eventually they settle for just selling coffee, tea and cake in Thornton’s.
I like Thornton’s — I’m always the first at the Christmastime box of Continentals and constantly popping in for a bag of misshapes or a chocolate lolly shaped like a seasonal critter –and I like coffee and cake, a lot. The coffee was good (better than Costa, worse than Nero) and the cakes were alright (although oddly for the café of a company who specialise in chocolate, the chocolate cake was an un-​chocolatey brown foam wedge) but Thornton’s Café didn’t really do it for me, and I’ll tell you for why. It’s the layout — sitting on one side of a huge plate glass frontage I felt exposed and even scrutinized as I slurped down my coffee and tucked into my cake.
On the plus side The staff were friendly and kept shutting the door over when the draft came in (another of the problems here; the continuous stream of whipped-​up wind blowing in from corridor of the indoors-​outdoors Liverpool One) and they carry all the usual sweet treats and prezzies in a hurry on the left side of the store. If you’re after a café though I suggest you try somewhere else.