Nivensknowe Boarding Kennels

I’m giving this a 1 star rating as the staff were friendly and helpful! I have a few issues with this place as I put my kitten in for 3 nights (her first time) as I was visiting family and couldn’t take her with us. I gave them specific feeding instructions as she can be fussy and will only eat her wet food mixed with some dry biscuits, they never stuck to it at all! Gave her the wrong food I told them to give her. Now the big issue and to be fair major issue was they delivered my kitten back to my house at a price, but as he left I went to getbher to get big hugs n kisses to find it wasnt my kitten, but a bigger older version, also he was male my kitten is female! How they managed to put him in her cat box and bring him here is beyond me! I was so worried in case they had given her to someone else and they’d let her out! I did phone and he said my kitten was in fact still there, someone had just put the wrong cat in! After weighing up all these negatives I fail to see the positives of this cattery! Getting my little kitten mixed up with this massive male older cat is beyond me! Safe to say I won’t use them again, they don’t stick to the feeding requirements and you might not get your right cat back!