Bubbles

This business is a horrific excuse for a dry cleaner. My dress came back completely wrinkled with the stain clearly not removed. My boyfriend’s button down shirts came back wrinkled and smelling bad. I am not even certain if they washed the clothes, nevermind dry cleaned them. We requested that the clothes be redone — which took ONE WEEK. Returning to pick everything up, we discovered that one of my boyfriend’s shirts was no longer with our clothes and could not be found. Key takeaways from this review: disgusting, dis-​organised, disgraceful. You could do a better job yourself.

Save yourself the time and effort that is required to go to this cleaners. It’s probably not worth the cost savings.
My home washing machine on the fritz, I dropped off clothes for simple wash/​dry/​fold. The guy literally insisted on dry cleaning two pairs of my wash&wear trousers (which I’ve been washing/​drying in the machine for over a year) even after I argued he shouldn’t waste his time/​resources on them (he offered to do it at no extra charge). It was kind of odd.
He gave me a pickup day of two days later. I showed up late that day, and the stuff wasn’t ready. He told me to come back a few hours later. I went back at the very end of their hours for the day. The wash/​dry/​fold was ready then… but right on the top of the plastic-​encased pile was a pair of men’s underwear. There are no men in my household. He seemed like he was just about to argue with me that they were mine! But then took them back.
However I was missing the trousers he insisted on dry cleaning. He said they weren’t «pressed» yet, so I had to stand around and wait for another 15 minutes in the shop while they were pressed. I felt like they totally disrespected my time and assumed I could just keep coming back and waiting around all day.
All in all, a waste of my time and the experience left me feeling quite irritated! I found a better cleaners nearby.

My advice is do not take anything there. They rip customers off. I took a leather jacket, paid in advance. When I went to collect it one week after (as promised) the jacket was on a pile of dirty clothes and had not been cleaned. They asked me to return a couple of hours later and they had only bagged the jacket, it had not been cleaned. I was asked to come back the following day and they had not cleaned it either. They just heated it up in a machine as I was waiting upstairs to make it look like it had been cleaned. Honestly, it pays off going somewhere else. This dry cleaner is the shame of the industry he is in!

I was pretty surprised to read the bad reviews I gave my curtains in for dry-​cleaning recently and although they were a little late (ie they said ready by 6pm and they weren’t ready until 6.30), I really can’t fault the quality of the cleaning. The curtains were heavily soiled and they were returned to me looking brand new, also the man who served me was very apologetic about the delay. What is really good about this place is that they are open late ideal for me as I often return from work late and a lot of other dry cleaners are closed by then. Would definitely use again.

cormac says Had an awful experience with this dry cleaners. The guy running the place offered a 20% discount when I called in. When I brought clothes in he said the advertised prices on the wall were already discounted by 20%. The main problem though was that it took longer than 4 days to get my stuff back despite phone calls and dropping in. I had a wedding to go to on the Saturday and had to wait an extra hour for my suit when I called in to collect it that afternoon. Very stressful! The 4 of the shirts they cleaned had either black marks on them/​were not cleaned properly. Not only that but they broke the button on an expensive Calvin Klein suit (for the wedding). Later when I brought it back to them, they sewed it back on in the wrong place so the suit doesn’t fit well now. Most things had to be cleaned twice. After visits to get all my ten or so pieces back I had become so exasparated with all their mess ups that I hadn’t the energy to complain. Avoid like the plague. I was tempted by it’s lower prices but its not worth it for the hassle!

so this place is awesome if you are judging your dry cleaning experience based purely on price (which i do). basically, its really cheap. £5 for a basic dress which is pretty much the only thing i get cleaned anyway, and starting from £5 for jackets/​coats depending on the size. compared to other places in the area this is an amazing deal. i have paid £20 for one dress at other places.
down side is they suck at getting things back to you quickly. i dropped my stuff off on a wednesday, they said come back saturday. i went back on saturday and ¾ were done. i told them i would come back on monday to get them all at once. came back on a tuesday and the last one still wasn’t done. i’m not in a rush so for me, this is fine, but if you need something back asap this could be a problem.
when i was picking up my things, someone was complaining about the same thing (having to come back a few times and their stuff not being ready). the man said if you call ahead a few hours before you come to pick up your things he will have them ready so this could be a good way to avoid the problem.
in any case, not the place to go if you are in a rush, but if you are basing your decision purely on price this is the place!

The positive review here as well as those from other sites tempted us to try the service. As we’re new to the area the location and the value compared to others we’ve tried made the case more compelling.
They are way too overconfident and spent a week longer on an order which they assured us would be done «with no problem» the following day.
A £200 blanket which they assured us would be treated well has been ruined. I’ve had this piece dry cleaned half a dozen times before with no slight issue elsewhere.
I’d imagine this is probably a good place for work attire because it’s definitely not the place to bring anything delicate.
It’s certainly worth asking yourself if time and quality are important to you before using them. An altogether disappointing experience, I’d be happier paying twice the price to get my items cleaned on time and properly.

Just the facts: one of the best value-​for-​money dry cleaners in Marylebone. They are five minutes from Baker street station, work fast and are opened (almost) all hours.
I have never had any issue with them in over two years. They are sometimes overconfident and will tell you at 6pm to come back tomorrow morning but — as they do everything on premises (nothing lost in transit, btw) — they sometime run over schedule.
It’s a family business so it isn’t as bright and smart looking as other places, but they know their job (stains, trousers shortening etc.) and if you’re polite (or he had to tell you to come back) the boss will give you a special price.
Definitely recommended.