This place is only getting 4 stars for one reason only. The senior staff treat the new staff with contempt infront of customers too. I think that’s out of order myself. Also some off the staff who work there are very abrupt and look down their noses at you. For goodness sake we are all the same people. Get a grip. There is a lady who works there with a strong Irish accent she is very polite and helpful also very courteous. I would like to see more gluten free and vegan options in here. Basically if you want vegan, have a bowl with salad. Don’t get me wrong I like salad. But something more substantial would be nice. They do a veggie pattie but I’m not sure what is in it. Neither are the staff. They either don’t know or can’t be bothered to find out. The place is always clean and well tended which is nice to see. The toilets are strange though. Downstairs ladies and upstairs are the gents. A strange arrangement but there you go at least they have them. I’m not sure about disabled toilets. I’m assuming that’s the ladies. It’s quite small inside too. So when it’s busy seating is a problem. I don’t understand why when they built it they didn’t include outside seating. All the soft drinks are one size! What if you wanted a large. Do you have to buy two? Or are they free refills. Well that’s about it other than as usual most of the staff spend more time talking about«getting wasted» last night than actually serving. I’m vegan. I have a salad bowl!!! It took ten minutes. While they discuss«being wasted and feeling sick» not ideal in a food establishment.