I’m used to seeing Starbucks in my hotel but a Buca di Beppo? As an American I usually prefer to taste the local cuisine but as I was staying here multiple nights and because there were very no options within walking distance of our hotel, our group decided to eat here. I’d only been to the location in Los Angeles and it looked just the same! Now was the food just as good? My Italian colleague found the signature Bucatini to be to his liking and I found the Gnocchi to be quite good. The menu is not the same as you’d find in the US so if you have a favorite dish, you might be disappointed. That said when in England a good American style meal is hard to find. Last I would say that while the service was super friendly, it was slow. I would put the blame on the kitchen and not the servers.