Austin Gourmet

Run away. I will start with the positive the food is tasty. good food. They have a good cook. But service is horible. I used them for my Daughters Baptism party. They made alot of mistakes. They came about an hour late. forgot the chafing dishes. went back to get them. didnt bring a lighter. i had to find a guest with one. they forgot the buns and coffee. the came back quickly with the buns. The coffee came about 2.5 hours late. every one was done dessert. The coffee came with old milk. he quickly got more but very little. and very little sugar. i mentioned thats not enough. he said it is and walked away. most people had to drink it with no milk. my father ended up going to safeway to buy sugar for the coffee. while waiting for the coffee I had lots of guests asking me. didnt i order coffee. some even left and went to tim hortons. Very under portioned with the meat I added 7 more people to the number of people i told them. more than the number that came. So i paid for 7 extra people that did not exist as an insurance. Extra 10%. Traded the dessert to get extra 25% more chicken. I dont think that happened. Also my mom brought a tray of beefs for everybody. the chicken was gone quickly regardless of all the extra I added. There was alot of rice and vegatables. thats stuff was more than enough. In summary the food is very delicious. But they need to learn to portion the food a little better with more of the main dish. Very unorganized with timing and what to bring. I did order one of their preset package deals. Un fortante for them they made so many mistakes. they could have gained alot of costomers that day if they had their act together. As for me I consider my experience with them a disaster. they ruined my day. So many guests coming to me to ask whats going on with this caterer. who are they. I do not recomend them. I will not use them again