Szechuan Express

The food is good however their customer service is extremely piss poor. King’s Chinese Carryout down the street is a better place to eat and has excellent customer service

They make a delicious shrimp in garlic sauce!
Szechuan Express is my personal chef almost every Wednesday evening

Horrible service over the phone. The lady kept trying to cut me off when i wasnt finished ordering. I was giving a large order for pick up. I would not recommend them for any significant orders.

I have been going to Szechuan Express for years now. I live nearby, and for the longest time, we were ordering from them almost weekly. About three years ago, the prices went up, the portion sizes went down, and the service and food quality deminished as well. This was not only inconvenient because there are not many other Chinese food places nearby, but upsetting because there is an item on the menu that I really enjoy and cannot get anywhere else.
I was really missing that dish about six months ago and went back. When they get the order right, the food is very good. This is evidenced by the crowd of people waiting to pick up orders on Friday and Saturday nights. Because of this, I have returned on a regular basis. Tonight, they were back to their old tricks. I called in my order and the person took it very hastily, told me how long it would take, and hung up. They did not review the order, give me a price, or even check to make sure the order was complete.
Fifteen minutes later, I arrived, collected my order, and returned home. Sadly, the order was wrong. The full orders of items where prepared as combination platers, which meant less food. The portions for the orders that I did get were still smaller than expected for the price. I also did not receive a receipt so wasn’t sure if I was charged correctly. I called to report the issue but was again rushed while on the phone, and the only option, despite the fact that they deliver was to return to them to get the corrected item. Who wants to drive back to the restaurant to get the item I should have gotten in the first place while the rest of the food gets cold and gross? This is the second time in the last six months that the order was incorrect.
They just aren’t dependable, and for those prices, it’s not worth the risk of getting the wrong items. Don’t think I will be back.

The General Tsos chicken and egg rolls are great. They are fast and their portion size is good. The family likes the egg foo young beyyer st the orient in downtown bel air. Still quite happy and will return.

They have the best Yang Chow fried rice and beef lomein in town. I also order their Moo Goo Gai Pan and Shrimp Egg Foo Yong.

These guys are terrible and rude. They will argue with you that they can’t take a credit card for delivery but they eventually do if you argue enough. Had an order tonight that came to $ 24.12 and when the delivery driver came to the door she told me $ 25. Told her they told me 24.12 and she played the dumb and confused card. Gave her 30 and asked for 2 dollars back since I was already charged $ 1.40 for delivery and she claimed she doesn’t carry cash and walked off. Just terrible. Have had issues every time dealing with them and this one was the straw the broke the camels back. Never again.

Best Chinese take out in area, General Tso’s chicken has the perfect spices.
War Won ton soup is good.

I stopped ordering take out there because they are so rude. They screwed up my order and THEY were the rude ones instead of fixing it.

The best part about this place is no filler (water chestnuts) in the Kung Pao chicken! The General Tso’s is decent. This is definitely the best Chinese place in the 21 009, but there’s not a lot of competition. The fried rice could be better for one thing. Make sure you’re hungry when you order because I’m pretty sure my order arrived a couple of minutes before I actually picked up the phone to order. You might wonder why I even bothered to call if my food already arrived– well it is obvious that I did not want to alter the time loop! ⁴⁄₄ stars would order time travel Chinese again.

Average chinese take out. Convenient location.

General Tso Chicken and Four Seasons (chef specialty) were very good. The fried rice that came with our meals was mediocre, may just order a side of pork fried rice next time. Crab wontons were quite tasty. My one gripe is that the staff was not friendly whatsoever. When I’m spending my hard earned money at your restaurant, I’d at least like to be greeted when I walk in and thanked when I leave.

I am always impressed with the food from here. The general tso chicken combo is always a winner. And try adding a order of the steamed dumplings YUM!
When it comes to delivery it is always fast and accurate.

The quality has really gone down here. I have been a faithful patron for years but recently the quality of the food has gone down and the staff has become quite rude. Perhaps there was a management change? On my most recent and most likely last order the food was bland and the texture of the bourbon chicken and lo mein was off. It reminded me of something reheated in the microwave. The cherry on top was the dime sized piece of jagged metal in my noodles that I almost cracked a tooth on.

Called for delivery by chance and was wowwww ed at the quick delivery, tasty Mongolian beef, general tso chicken and fried rice (only a $ 2 upcharge from steamed rice). Highly recommend. Not the typical Chinese spot

We have lived in Abingdon for 2 years now and have struggled to find a good Chinese place. All we got was that yellow fried rice from a bag and wontons that tasted… wrong. We wanted a place that actually cooked the food. Fresh meats and veggies! Well we found it. This place is awesome. Food is great and they deliver super fast.

Good Chinese food! I will be coming back here everytime Im in town on business. The General tso ‘s chicken was really tender and the portions were just right. The restaurant was clean, easy to find and in a good area. Customer service was good and the food came out fast. Drink selection a little limited though.

New to the area and looking for my «new» Chinese food delivery place. After reading the posted reviews, I decided to give it a shot and I’m glad I did. I tried their black pepper and bourbon chicken dishes. Both were very good and I would definitely order again. Delivery was fast, quicker than what they forecasted.
My only gripe is with my son’s meal. He ordered chicken wings and french fries. The wings were a bit small with an interesting (but not bad) taste, and the fries were soogy and limp.

Definitely the best Chinese take-​out place in Abingdon, but then again there are not many around here. The general tso’s is actually pretty good and the wait time to get my order is really quick.

It’s great for what it is–
if you want take out, the food is normally pretty good (though they can be a little inconsistent). I love the chicken with broccoli.
if you want to eat in… that’s another story. The folks who run it seem to be bothered by customers & if you’re taking too long to decide they’ll leave the counter and do something else until you flag them down.