Absolutely the worst nail experience I have EVER had! The lady who did my nails sanded them way too thin then put nail tips on and cut them way too short and angled. I told the lady they weren’t right and she said she’ll fix them with acrylic. She packed acrylic under my nails to extend them which was the incorrect way to do it. As the acrylic was setting under my nails it burned me. The lady said she’ll fix them. Her idea of fixing them was sanding under them, while doing it she burned me more time than I could keep track of with the nail sander. She would move on to my other hand but the first hand wasn’t right so I told her again it was wrong and looked really bad. She kept sanding and making them worse until I finally talked to the manager. He wanted to take them off and do a fresh set but after being there for two hours at that point I said I just want to be done, plus if he took off the nails my real nails were way too thin because of the first lady so it would be more pain on top of what I had just been experiencing for two hours. They refused to give any sort of discount. I was so upset leaving I was in tears. They have the worst customer service I’ve ever had to deal with! I will never go back and I am calling the better business Bureau of ga over this horrible experience.
Phillip N.
Évaluation du lieu : 5 Snellville, GA
K S Nails is under new management and from I’ve seen during my visits with my girlfriend, everyone leaves happy! Most of the bad reviews are from a year ago and the management changed recently. If you went here and had a bad experience previously, I would definitely recommend you come back and try it now!
LaShonna T.
Évaluation du lieu : 5 Atlanta, GA
Good experience! Service was fast but not rushed and my nails, which I wear natural, look great! The massage during the mani pedi was really nice and the staff was very friendly!
Tracy D.
Évaluation du lieu : 5 Kennesaw, GA
Great nail salon. The shop is clean and the new management is awesome. They have lots of color powder which I like !
Wendy R.
Évaluation du lieu : 5 Acworth, GA
I have been going to the new KS Nails since August 2015 after inquiring about a friend’s beautiful nails. My first reaction was negative when I heard it was KS Nails because after living, literally, directly across the street from this place for years, I have seen it change hands at least three times, and the service never improved; but my friends nails were gorgeous and I had been looking for a good tech. When I arrived, as a walk in, I noticed that the place had been completely renovated and it was very clean and spa-like. Betsy greeted me and after a short wait, she examined my nails and told me things no other nail tech had ever told me before. I have flat nails and I needed to get away from the tips that would always lift causing fungal damage to the nail bed. She said acrylic wasn’t the way to go and recommended solar nails w/o tips. I have to say, that was the first time anyone has ever taken the time to examine my nails with care and offer the best option. It wasn’t price motivated either because she said if my nails were done properly at the right length, I wouldn’t need to come in for repairs so often and might be able to extend to three weeks, the next fill. Everything she said was right on the money. My nails look great, and after trial and error we found a shape and length that works perfectly, and for the first time in a long time, I am getting tons of comments about how great they look. Betsy, as the owner, also has a co-partner that just started a month or so ago, and he is also a very, very good nail tech. It’s very rare that you would find one good nail tech in this area(trust me, after 13 years, I’ve been looking), but now I have two people to choose from! I’ve had about 3 pedicures since I’ve been going, and my feet always look and feel great. Betsy has done eyebrow waxing on me and I’ve been real pleased with the shape and the length of time it takes in between waxing seems extended. I’m sure if that’s indicative of the good products used, or the special care given to ensure a close wax… don’t question it — it works for me! To sum it all up, this place has changed hands, finally, for the BETTER. You wont find greater value coupled with quality work anywhere else in this area!!! Trust me!
Jess B.
Évaluation du lieu : 2 Acworth, GA
I normally don’t leave a negative review but others need to be VERY cautious about visiting this place. I have been getting pedicures for over 15 years & have always had the callous remover used as I stand in heels all day. I noticed when the man put the chemical on my feet that he rubbed it around but didn’t realize he had gotten it in between my toes until after he dried my feet off. My toes were burning & I’ve never had that happen before so I knew exactly what was wrong. I told him that my skin was burning & we needed to rinse them off again. He honestly had no clue what I was saying so I repeated myself & he then took out the foot brush. Not sure what he thought I said. I had to use hand motions to let him know I was being burned & needed water… water. 2 days later I have chemical burns in between my toes & may need to go get burn cream from the Dr. It took him an hour & a half to do my pedicure & he seemed to struggle through it. I’m not sure how long he has been a nail tech. It was odd. It you go, please, for your safety, skip the callous remover. I’ll never have anyone use it again. Chemicals in the wrong hands are very dangerous.
Valarie R.
Évaluation du lieu : 1 Acworth, GA
I went to KS Nails and got their herbal pedicure. Being a new mom, I had my newborn sleeping in a chest carrier during the service. The pedicure would have been great, had it involved massage. At one point, the tech applied lotion, for less than 60 seconds on each leg, but there was no massage. As I checked out, I asked the manager which services include massage, so I would know what to get next time. I was informed that the herbal includes massage. I told the mng that mine did not. He asked the tech, and the man claimed he had massaged during two different times during my pedicure! I said that was not the case, and was told I must have been too busy paying attention to the baby to notice the extensive massage I had received. I pointed out that being dishonest was no way to keep repeat customers, and was told they didn’t particularly care to change anything to keep customers. I will never go there again.