Arby’s

The roast beef sandwiches here are «da best!!!» I’ve had a few other things and they are also very good, but the roast beef sandwiches are what I always come back for. The amount of tender beef you get is awesome! The bread is always soft and fresh, and the meat is always good.

Although the line is long to order, they’re pretty quick… Love the horsey sauce especially with the classic roast beef sandwich and the curly fries :)

It was pretty bomb!

Came here on a Monday night.
Not too busy, but there was a trainee working at the register.
He was nice and courteous, but you could definitely tell he was new.
His trainer though, was very demanding. I was very patient with him (as I understand what it’s like to be new/​learning), but his trainer was rushing him to take my order and instead of letting him push the buttons on the register, he cut in front of him and did it! There were no people behind me and I said I’m not in a hurry, but still the trainer was being very rude to this trainee. The trainee looked embarrassed and under stress. I felt sorry for him.
Ordered a Beef and Cheddar w/​Bacon combo for the fiancé. He enjoyed it as usual. I had the roast turkey, ranch, and bacon combo. Both sandwiches are good. Fries were too salty. Drinks tasted watered down/​flat.
We come here for the sandwiches, though.
Half of the store seating area always seems to be blocked off, due to cleaning (but no one was cleaning anything). This is the 3^rd time I’ve come and 3^rd time in a row there was limited seating. And it was dinner time, and not even close to the time they close.
HOWEVER, for people who were so into «cleaning», their booths and tables that were available were filthy. Crumbs left over on the seats, wet spots on table, some napkins even! Eww!
Had better days here for sure!

Best fast food restaurant in this island. Everyone is really nice, and friendly, food is always hot and fresh. Never had a bad experience here ever

I don’t care what Jon Stewart says! I love Arby’s! This one is an Arby’s lol if you’ve been to one it’s exactly like that but a little pricier than the mainland. As far as chain fast food goes it’s awesome!

I love Arby’s. The roast beef beats greasy burgers and the chicken cordon bleu is to die for. I come here 1 – 2 times a week.

These sandwiches are awesome! I love the roast beef max and my mom loves the Reuben. We live in Kahala and since the Kahala Mall location closed, we have to travel to Pearlridge just to enjoy one of our favorite meals. The Horsey Sauce is like crack, I can never get enough of it. I always jokingly refer to the sandwich as a means to eat as much Horsey Sauce as I can. I love this place.

Only reason I’m giving this place 3 stars is because I actually like Arby’s. Who doesn’t love those curly fries dipped in deliciousness? Anyway, every time we come here the service sucks. The person behind the counter always seems like they would rather do anything but work there. They mumble and get impatient and for the cherry on top (drum roll please) you’re always missing something when you get your order. It is so annoying to tell someone exactly what you want and to go back and forth to get the things they didn’t give you. This place needs better workers, considering it is located at such a popular spot at the mall. Get it together Arby’s, get it to together.

I have mixed feelings when I come to this particular Arby’s. Located at uptown pearlridge, across from victoria’s secret, this is a hit or miss place, but mostly misses.
First of all, the tables are always dirty. I think they have a contest with chun wah kam on who has the dirtiest tables. When you walk in to order, there is either one or two lines, and there is no organized order of who is next in line. Clueless people will walk right in and cut in front of you and order, and the staff don’t really care.
I usually order the roast beef with cheddar. When I was in high school, I remember it being so delicious. Now the beef has hardly any taste, like it’s watered down during processing. Arby’s sauce is tasting kind of bitter too. I only come here if I’m starving and don’t want to fight the food court crowd.
The Arby’s in hawaii don’t accept email coupons which is another pet peeve. I get email deals all the time but the staff refuses to take them. I emailed the corporation regarding this and pretty much got an answer of too bad. Whatever.
My other favorite here is the cherry turnover. Again when I was in high school it was super delicious. Now it’s slightly soggy and cold when I buy it, despite it being under the warmer. Occasionally has a fish taste. Wtf is up with that Arby’s? When it does taste fishy, I exchange it for another one, and usually get a stink eye from the manager when I tell them it tastes fishy.
Free refills on soda here as long as you are dining in. Sometimes soda is flat, staff doesn’t know what that means.
Good luck if you dine here.

What’s the point of Arbys without Arbys sauce. Why are you even open today if you dont have Arbys sauce. At least they still had some watered-​down horesradish packets after they ran out of it from the dispenser. Disappointing…

I love Arby’s, just not the experience I had at the Pearl Ridge location. Host «Noa,» who took my order on 11÷21÷14, has zero customer service skills. I might as well have been talking to a wall. Her face was blank, I had to repeat my order twice, and she failed to even say, «hello, may I help you, thank-​you for coming to Arby’s, a thank-​you.» The only thing I heard was, «what is your name» (for the order). This dead faced, «host» of this Arby’s should be replaced with someone who exhibits a welcome and not the attitude of one who could care less if you ordered or walked on by. I should also mention that I spoke to another staff member (young male) present, and noted he must have taken a page from the Noa book on customer relation, yep, very impersonal as well.

I went tonight for dinner and ordered food and ordered a turnover. I got home and they never put my turnover in my bag. I called and the lady answered and I over heard her ask the girls at the window and the girl said they we forgot it. So I asked if they can just refund my card, and I guess the manager said she can’t do it because it takes to long.

always a great place to stop in and get some sandwiches, their roast beef sandwiches are always a nice compliment for my young kids. they have a kids meal that serves applesauce and bottle water so i was delighted to get it as a healthy meal for my two little ones.
I dont come here often but when i do its a nice change from the usual mcdonalds and burget king.

This army has to be my favorite! The staff is always so friendly and probably the ONLY FAST FOOD spot on the island that DOESNT get my order wrong!
Tried my very first Ruben sandwich here and I have to say. It was AMAZING! The bread was so soft and the meat ratio was very generous. Also to my scrumptious sandwich I have a side of their onion rings and another AMAZING jolt to my hungry tummy! So big and crunchy I couldn’t eve deal! Lol. Needless to say, want some fulfilling fast food than just a $ 1.00 burger?!? ARBYS is your place to go!

There’s a saying that basically says «You don’t appreciate what you’ve got until it’s gone.» This is how I feel about Arby’s. Now that it’s no longer in Ala Moana, I really want some Arby’s… (especially when I pass by a Jack in the Box.)
Arby’s is cool because they don’t have your typical sandwiches and burgers menu. If Jack in the Box and Wendy’s had a baby and asked McDonald’s to be its Godfather, that baby would be Arby’s.
— Roast Beef Sandwiches. *drool*
— Reubens. Where else you gonna find a reuben? Not at a fast food joint or 7 – 11, that’s fer sure.
— Arby sauce and horseradish sauce. I think there are people that drink this stuff… kinda like how I’m sure there are people who drink Big Mac sauce. Yeah, I’m pretty sure…
— They have regular fries and curly fries and onion rings, but dude, Arby’s (and Wendy’s) is the only fast food place where you can get a sandwich combo with a side salad! *fist pump for side salads*
— Mozzarella sticks. If you’re a fan of mozz sticks, you must order these! I think of Arby’s every time I pass Jack’s because of the awesome mozz sticks. Yup! They’re amazeballs… or in this case, amazesticks?
— Turnovers. Dude! Sweeeet.
Nuff said.

Don’t you just hate having coupons that are not accepted in Hawaii? Well Arby’s is notorious forth is!
I’m a little worried about their long term viability… only 2 remaining on Oahu and both west of the Airport.
Gone is the extra value menu… the 5 items for 7.95 then 8.95…
Tried their new Hawaiian kings bread roast beef sandwich but at almost $ 5 a sandwich with nothing but bun and meat… too expensive!
I hope they stay around but they have to make it more affordable!

Arby’s roast beef sandwich always hits the spot. It’s wonderfully delicious.
You must eat it with the Arby’s special sauce and the horsey sauce all over it is definitely a must. I prefer the curly fries and that too goes really well with the special sauces. If you want to try something then just a regular burger and want to kick it up a notch then ditch the boring burger places and try a scrumptious roast beef sandwich.

I finally went to Arby’s after a long break of not eating fast food and guess what… NO ARBY’S SAUCE AND HORSEY SAUCE!!! Well, they did have it but not in the pump dispenser. I WANT IT IN THE PUMP DISPENSER SO I CAN HAVE AS MUCH AS I WANT. The only reason I go to Arby’s is for their sauces. I did try the cheddar broccoli and it was actually mighty tasty! I want to make my broccoli like that all the time.
Minus 1 star for not having pump sauces…

Was shopping at Macy’s in Pearlridge and for some strange reason felt like eating salad for lunch that day. Didn’t care to go to the uptown food court because it’s always loud/​busy and I’m always unlucky in finding a seat over there so I wandered around a bit and came across Arby’s on the second floor, across Victoria’s Secret.
Wow, lots of open seats in here. Can’t be good for business but I loved it… peace & quiet from the bustle of the mall… can at least relax & eat in here even though they got the elevator music going on. Maybe it was empty because it was a little late? 1:40-ish on a Sunday. I seriously hope they don’t close because they just shut down the Ala Moana location.
Normally when I eat at an Arby’s I get some kind of sandwich combo with the curly fries but since I wanted to eat a salad I got the Small Combo Farmhouse Roasted Chicken Salad including a drink for $ 6.00+ tax. Cheap. Only three choices for dressing though: Honey Dijon, Ranch or Italian. It was a very basic salad that anybody could make at home for sure: iceberg lettuce, diced tomatoes, diced red onions, shredded cheese, thinly sliced chicken (the same one they use for their sandwiches no doubt), and bacon. It definitely satisfied my salad fix, though it was nothing special. The bacon was thick cut and in big pieces. It was kind of like eating beef jerky which can be a good or bad thing depending on who you ask. Definitely a good value considering lunch can cost upwards of $ 8 these days.
I also wanted to get a chocolate turnover but they didn’t have any so I tried the cherry turnover ($ 1.59+tax). Blech. Was more like a cherry jelly filling. Stick with the chocolate here, it’s the best.
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