Diamond Company

not even worth a quarter of a star but since i had to rate in order for my post to show.
warning!!! do not go here.
they have poor customer service… from employees up to management and even the owner sucks.
if you are looking for good deals on jewelry i advise you to go to diamond one on the other phase of pearlridge next to starbucks.
alma took a deposit from me and refused to give a refund. then she sent me to ruby who had a very bad attitude and then i spoke with mark (owner) and he has no class at all. i dont even know why this place is in business.
the quality of their jewelry suck, its like getting it out of the 50 cents machine.
go to zales, kay jewelers, or even ben bridge! you might end up paying a little more but i swear to you it’s worth it!
way more than going to this piece of shit dump.
im writing this review to save others from wasting their time and money at this place. take my advice; you’ll thank me :)

I went to four jewelry stores in the mall. This was by far the best deal!
I bought a tungsten ring for $ 60.
I checked down at Michael’s and it was $ 150. I checked at another jewelry store and it was $ 100. I checked out another one and that was also over $ 100.

Horrible service! They don’t tell you it’s final sale when you purchase! They expect you to read the reciept after you purchase the item! DO NOT GO HERE! NOT WORTH IT!

I had to get another ring to replace my engagement ring and wedding ring, which no longer fit due to the swelling that accommodates pregnancy.
I went to see Mary, who is the manager, and she totally hooked me up! As someone who has worked in fine jewelry sales, I’m wary about buying diamonds from people who want to talk price range first, but she made me feel totally at ease.
I picked a simple wide band with 6 baguettes on either side of an empty setting and had the diamond from my promise ring (.79 ct) set into it. The way they set it, the diamond looks MUCH larger than it really is. I adore my new ring!
I will definitely be doing business with them again!

i don’t even know where to start with my review, but i’ll try to make it brief. basically, if you are NOT looking for quality, but price, this is your place! i was overly anxious to get my solitaire diamond reset, and mistakenly stepped foot into this store! i should have known better from all the merchandise they had showcased and the haggling of the women working there, but i didn’t…
i basically picked a setting, and my diamond was remounted into it that night! we stayed and watched the jeweler cuz i did not trust leaving my diamond there without being present. we were there for over 3 hours, when the manager said it would only take an hour or so. we took the ring and left, and i noticed while eating at a restaurant afterwards, that my diamond was set into the band obviously crooked! i was sooooo upset. i called the next day telling the manager my concern. she said i could not get my money back, but only «exchange» it, but would have to pay the difference. we argued since it was not OUR fault the main diamond was not set right… she finally accommodated and let us choose any setting we wanted, without extra cost…(to this day, i’m not sure what my fiancé said to her to make her accomodate us, cuz she was not budging when i was arguing with her…)
also, be aware… they give you a certificate for the setting, but when i went to get my ring appraised, they said the certificate was not legit, or «just for the look of it» and they even rated the quality of the diamonds higher than they really were…
so, like i said before, if you’re not worried about quality, but want a cheap price. this will be your place!