Dunkin’ Donuts

Visited this shop first time today and will likely avoid it. Asked for a dozen donuts; gal puts on fresh glove on one hand THEN asks me to pay. I thought that was strange, but obliged and paid cash. She takes my cash with gloved hand and puts it in the register and gives me my change. I tell her she now needs to put on a NEW glove, and instead of «sorry…» she says in an unemotional drone «I know that».
These people are the front of the house, they are the FACE of your BUSINESS. If they do this in front of customers, what are they doing in the back?! I caught the manager outside and she seemed shocked, but didn’t go out of her way to say much to make me want to come back. DD is supposed to put out a superior product (for a superior price). Why can’t they hire and train superior help? I might as well pick up a box of Krispy Kremes at Kroger or Publix.

ABSOLUTELY THE WORST. rude employees, always out of everything and never gets your order right. How does this place stay open? I CAN NOT wait for Starbucks to open.

Went to the drive-​through at Dunkin donuts/​Baskin Robbins, ordered a chocolate milkshake and basically got chocolate milk, my milk shake was very soupy. It was a waste of five dollars.

Last weekend, I drove up to the drive through and this is how I was greeted, «What do you want?» Not, «May I help you?» or «Hi, what can I get for you?» but, «what do you want?» Wow. I told the girl what I wanted and then she said, «Pull forward.» She did not tell me how much it was or anything. Then, I get to the window and I see about 3 workers gathered up and talking and laughing. They finally open the window and I had to ask what the price was. I got my order, which was wrong, and the boston crème donuts were upside down in the bag, so the chocolate was all over the place. Sure wish people took pride in how they treated customers and how they do their job. I will never go back there again. Horrible service!

Wow. Just wow. I went in to get my usual medium hot coffee with just milk. The server handed me a coffee and I took a sip from it and it tasted like water. I asked her to get me a new cup of coffee and she did it while huffing and puffing. The new cup of coffee was filled w