Shell of Alameda

I needed some air for tires. Told owner I’d pay for the use of air for tires. He had an attitude. He said I needed to buy some gas. I told him I bought gas there all the time for both cars, in fact two days ago and my tank was still full. He still hesitated to allow me to buy air. I asked why he wasn’t very nice to customers? He replied, «It doesn’t matter to me whether you buy gas from me or not.» I said «Ok» and left. You can’t make up comments like that. He lost a long term customer.

This review is about Tommy the mechanic, not the gas station itself.
I had my car fixed here this summer, as the check engine light came on and couldn’t pass smog. Tommy was honest with what needed to be fixed (I had the check engine light checked out at another place and wrote down the issues). While there were probably 6 different numbers appearing, he knew which two had to be corrected to fix the entire thing. Price was below what the dealership wanted, and my car passed smog a couple of days after.
I’m really happy with my service and my car drives like new! Will come back here if I have any future issues. It’s hard to find an honest mechanic, but Tommy went out of his way to make sure I got my car back the SAME DAY, even going on his lunch to pick up the parts needed for my vehicle. Very happy! :)

Honest & capable mechanics! Sam knows our cars like a teacher who never forgets a student!

these owners are rude. dont stop your cheap bs «auto work» to yell at people pulling into your empty station.
these owners yelled obscenties at my kids and my mom on the sidewalk. they werent even on their property.
this is a family oriented city. get out if you have no respect.

This review is of the GAS and the GAS ONLY.
I have the joy of owning a high performance turbo car and unfortunately I live in California. This means, the highest octane I have access to is 91.
For anyone that cares about the octane of their gas, then you understand that a higher octane will allow your ecu to advance timing while avoiding pre-​detonation. IE make more power.
The 91 octane at this gas station is better than most 91 octane in the area. A lot of the other top tier gas stations in this area don’t seem to really have quality 91 octane.
I know because I can monitor the engines knock sensors via the OBDII port. Every time I fill my take here, the knock on my engine drops. I try to come here as often as possible.
As a result, I warn anyone who has a high performance vehicle or cares about the power I would purchase gas from this gas station.

I was a few blocks away when I realized my car tire was really low. Called them to see if they had working air/​water only to have the person who answered the phone say they couldn’t tell me if they had a working air compressor. He said he couldn’t help me. I said «I don’t need help, I just don’t wanna drive on a low tire if I don’t know you have air. Do you have it?» He said he didn’t know. I said «you don’t know if you have air and water at this gas station?» He said no, he didn’t know. Worst and weirdest service ever. Can tell you where I won’t ever go for gad or service, this place. Customer service fail. 0 stars.

Shell has been around for decades. remembered China Hut across the streets. gas was cheap then.
now every station on webster is 3.79 regular, seldom gas up here anymore. cheaper on park ave. even cheaper on high st. in oaktown.
2.5 stars

Avoid ! unless your desperate and like paying dealer prices on Auto Repairs. Check with BAR, Bureau of Automotive Repair. You’ll really be glad you did.

This gas station is set-​up rather awkwardly on the corner of Webster and Lincoln. It’s hard to see past the nearby buildings, and parked cars to see oncoming traffic.
Prices of gas are competitive to the other two gas stations on the block.

Gas is fine. Prices a bit high, but that’s gas in the bay. I don’t like going here, especially in the morning, because people will cut through here driving too fast quite often. This is very unsafe. It’s not fair to judge the gas station because of people who are not necessarily customers driving through with little consideration for others to save 30 seconds or maybe close to a minute if they hit it just right. But I do think there is more the station could do to discourage this.

They do not accept Lucky’s share rewards here. Darn. But this place is reasonable compared to Oakland’s Shell gas stations. This is usually my go-​to gas station when in need of gas.

This station has the lowest gas price hand down within 2 miles radius. I always go to here to fill up.

I dropped by this gas station this afternoon to fill up, expecting to use the same fuel rewards network card I use at any other Shell station. The cashier spoke little English and directed me «inside the bay» to see the manager, who was inside the service bay.
This manager, Sam, has helped me once before trying to get the card to work at his pumps. The last time, over a month ago, he said to run it as a credit card, then told me to call Shell if it did not work. This time was different.
Sam was very aggressive, walking me to the front of the station. He thrust a form at me, saying I needed to apply for another card. When I reached for the form, he formed his hands into fists and took a swing at me with no warning. Why? I suspect that as an intersex woman, he had an issue with my gender identity, deliberately calling me sir when I corrected him several times and offered to show him my identification if necessary. He even claimed not to read English.
I told him to call the Alameda police, after which he did and gave a twisted version of the account, not allowing me to speak to the dispatcher. Two nice officers responded and took a report. Sam apparently and suddenly had a change of tune, telling one of the officers there was just a misunderstanding.
Consider that Sam repeatedly called me sir, did not care about customer service, told me he did not know if I am gay or something. He would not answer when asked if a person’s gender identity (or their legal true gender) threatened him in any fashion. This is clearly a gender discrimination issue, where he told me he did not want my business and to get off his property.
All I did was go there to get gas and instead received this treatment. If you care about supporting equal rights for all, regardless of gender, race, color, etc, you may wish to choose another gas station for your business. Not once did I even dare ask him about his racial orientation, if he came to this country because he may have wanted to escape persecution in his home country or anything. I just wanted to buy gas and to find out why the discount card still did not work.
This issue has been reported to Shell US Operations, will be reported to their board of directors and all San Francisco Bay Area media outlets (TV, radio and print).

These people are assholes. I have only been here twice. Bad experiences both times. A few weeks ago I had issues paying cash for the gas and the guy inside the glass tomb was a total sarcastic asshole to me, after ignoring me standing there for a few minutes.
Then… Tonight, I spent $ 50 for gas there. Then I parked in the spots alongside O’Taez Mexican because i was going to eat dinner at O’Taez (SEE my uploaded picture — i parked where the orange cones are, along the O’Taez building).
Well some asian dude came running out from the gas station shop saying «what the hell?»
I was like ”’ can i not park here? are these your parking spots?” Why would those be his parking spots when they are against the restaurant? (See my picture).
He was a total asshole. I drove off and went somewhere else to eat. I’m never going back there again for gas. Expensive anyway.

1 star cause theres nothing lower. I get gas here at least 3 times a week as i have 3 different vehicles… the air wasnt working so i asked mechanic if i could use his, he sai «no». My motorcycle had an almost full flat and i only had .25 mile to home. What a jackass. NO NORE of my cash goes here! Motorcyclists BOYCOTT! them.

He did a good job. Not the cheapest, but hey, you get what you pay for, and if you go for the cheapest, that’s what you’ll get

Sam is my Man! I had to put my Infiniti G35 into the shop again to fix my right rear brake and rotor after Frontier Infiniti screwed it up. I frequently fill my gas there too.
I described to Sam what was wrong and to check the pins on the suspension, handed my keys to him, and VOLIA, in a short time frame (less than 3 hrs compared to 2 days for Frontier Infiniti) the issues were fix and at a much lower price.
HIghly recommend for auto repairs, especially routine maintenance, such as oil changes, brakes, etc.
See my other post on Frontier Infinti:

My lady needed a oil change on her Toyota pick up Sam took it in did the change in a short time and had us on our way. He is fair in price we use the Station for fuel often and his general staff is very easy to deal with. Always clean and ready for the customers are the window washing stations. As long as I live in the area this is a nice place to use for service and the nice part is there are no losers hanging around asking for money or trying to get money from the customers.
I feel good letting my lady stop in for gas or a soda if I am not around without worry.
Good people. Great Service!

The shop does great work. I get all my repairs done here as the owner is friendly and prices are very competitive. Great shop overall.

When I used to live in Alameda, this was my favorite fill ‘er up place. It’s well-​lit at night, no pesky folks asking for change, competitive prices, and well-​stocked windshield washing stations. I was pleased to see it’s just as I remembered, although now they have these fancy white gas pump machines that look like they should do more than just read your credit card and allow you to pump gas.