Walgreens

I called trying to figure out if they have a particular drug. I sat on hold for approximately 10 minutes, then someone comes on the line, says, «please hold,» and immediately puts me back on hold. More bad music, more waiting, then someone picks up the phone.
And HANGS UP.
I call back. Same process.
I call back and talk to a manager. He takes my name and number and puts me back on hold where it rings for another…10 minutes.
Really? No, they don’t deserve my business.

Great place I shop there often they also have great deals sometimes highly recommend I prefer wall greens then others

Wow, I can’t believe someone that dense was able to pass pharmacy school. It is an ordeal trying to communicate with the pharmacists at this location.

This review is for the pharmacy. The pharm staff, in general, has been helpful, polite, quick, and professional whenever I’ve been in. But I want to mention one pharmacist in particular, Peter K. He’s been great every time. I’ve had some pretty odd pharmacy experiences at other Walgreens in the area, so every time I have an encounter with Peter K., I think to myself, «I can’t believe he works for Walgreens! How was Walgreens lucky enough to get him?» If they could just clone Peter K. and put him at all of their pharmacy locations, they’d be far ahead of their competition.

The most worst staff ever at the photo passport center I had came here before to get my picture taken so I can renew my passport and this Latin women comes and take me and my kids picture I can tell that she didn’t knew what she was doing I mean do they even train them how to take pictures this is something serious and I was in a rush to get my passport pictures then I went to the post office and the lady said it’s really bad it’s not even in the middle nor did the angle the camera correctly today I came in a did it again the lady told me at the post office that it’s a very bad image for Walgreens to make such a mistake like this and that I have a right to be mad if not even make them pay for what they have done bad service never come and get your passport pictures taken here! Then the lady told me that if the picture isn’t right to just come back and get my refund that it’s probably because of my hijab well it’s not my fault your aren’t trained makes me feel violated and not welcome when I was there.

THIS REVIEW IS ON THE PHARMACY PORTION OF THE STORE ONLY:
First and foremost, since I wasn’t able to find their hours in any reviews, HERE ARE THEIR PHARMACY HOURS :
MON — FRI: 8 am — 9 pm
SAT: 9 am — 6 pm
SUN: 10 am — 6 pm
ALSO NOTE: They close for lunch DAILY between the hours of 12:30 and 1:30 pm.
Now, onto my review :)
I’m surprised at many of these reviews, to be honest I think a lot of them are written out of anger or irritation shortly after an unfavorable situation transpired (not the best time to write a fair review imo).
ANYWAY, I frequent this pharmacy as I have a medication I must get refilled every month as well as other medications I also take, so it’s fair to say I’ve had quite a bit of experience with the folks here at this pharmacy. Personally, I’ve always been treated very politely here, they always are very helpful and have even gone out of their way to help me at times. Both of the pharmacists are very knowledgeable and nice, as well as all the ladies who work the counter in the pharmacy. So, to be honest I have to give them 5 stars!

Without realizing I arrived at this store 5 minutes before closing. As I was walking in I heard an announcement that «the store will be closing in 5 minutes» There were several other people in the store. I only had 3 things to pick up so I grabbed them in under a minute and headed to the front and waited to be checked out. During those three minutes, Ralph, the clerk, made the same announcement approximately 18 times. He did it while «helping» customers, really, instead of helping customers. Even his co-​worker (who turned out to be the shift manager, Phat) said «Are you going to announce that every minute?» Normally I’d just ignore something like this, but he was way over the top. I calmly said that making an announcement that many times is oppressive. He argued about it, for the entire time he was checking me out (it is still before closing, mind you.) Finally I said, «I was just letting you know and arguing about it is really obnoxious.» He replied, as I walked out the door, «Well, customers coming in at the last minute is obnoxious.» I walked back in and returned everything. He was *still* arguing, saying it was after closing… by that point it was: 10:01. Jerk. I’ll never go here again and I hope you won’t either.

worse pharmacy ever!!! i waited an entire hour and then they told me to come back that it was not available. why didn’t they say that in the beginning vs. having me wait an hour. then i went back in the evening and they can’t get me my prescription as they need to work with insurance and that it will be ready in 1 or 2 days… how can you say or do that… when you have someone sick with valid insurance — give me the stuff that’s in your hand!!! unreal — such bad business — i will take my business to cvs pharmacy!!! i would not give them even 1 star

Walgreens has provided the neighborhood with an Electric Charger for cars in a prominent parking spot. This is awesome (when lowly BMW drivers aren’t illegally parked in the spot, Yeah! you know who are. Punk!)
I get my precriptions, chocolate, toothpaste and a charge for my car all in one visit.
Very Green. Thanks Walgreens for the great service.

I like the staff in the pharmacy, because they are efficient and very cooperative. Any refill is ready on time and like to go to walgreen pharmacy at Webster in alameda, becaue i save time there than in the hospital pharmacies.

Most incompetent pharmacy I’ve encountered yet. Filling out a simple prescription is a battle. And God forbid, a customer would dare to disturb their lazy asses with a phone call! They will keep you on hold for 10 minutes at a time that grab the phone and immediately hang up on you. If you attempt to shop in person, bring your favorite book. You’ll finish half the volume by the time they help the one customer in front of you.

This Walgreens almost always has had long lines at registers when I have shopped here. It’s a smaller Walgreens that doesn’t carry all the items that I have found at others in the area. Like for example, they might only have 2 types of Naked Juice when others have 4 or 5. It’s in a convenient location and the staff is friendly.

I used to come to this Walgreens a lot since it was kind of on my commute path. They have a good selection of junk. Service can be hit or miss here. Parking is plentiful, and since it’s in the same complex as Starbucks, Fedex Office, etc. it’s very convenient.

Friendly employees, Neat, organize stocked shelves, convenient for everyday necessities.

Registers are always woefully understaffed. I can’t recall a time I’ve ever been here without a crazy long line.

So, my family just moved to the area from the East Coast. And before you know it, my 2 year old developed a nasty ear infection. Tired and with a sick one in my arm, I went to the corner Walgreens to pick up my daughter’s antibiotics. There was nothing ready. It was late and I didn’t know what to do. That is when we met the head pharmacist, Dr. Peter Kim. He walked over to the counter seeing that I was in a bit of a panic and asked his staff what seemed to be the problem. Thinking I would have to wait til the next day, he asked me for my daughter’s doctors’s name and asked me to give him a few minutes while he made a few calls. He then inquired about my daughter’s eyes which had become a bit irritated and red since our morning md visit. So, I sat there with my daughter on a very busy night. Within a few minutes, he called our name and told us our meds were ready. AMAZING! He not only took it upon himself to call her dr to get her ear infection med, he said that he thought she might be developing pink eye and asked her pedi dr to prescribe some eye drops given what he saw as he explained to me that they often come together. To make things a bit more complicated, I left my insurance card at home. But willing to pay for the med to get home ASAP from a long day, he asked me the name of our insurance we had and had his staff call them to get the info. WOW ! On top of this, we get a call from him a 2 days later asking how my daughter was doing and if we had any more questions. REALLY ?? My husband and I were simply blown away with the level of care he and staff provide. I have never received a «follow up» call with any pharmacies or doctors’ offices sadly ;(. This is definitely not your typical chain pharmacy. I can’t say enough about our experience. The pharmacy gets an A+++. You won our hearts and we know where we will get our family’s meds from now on.

Fill your prescription at the Park Ave location. Had the worst experience with the pharmacy here, had to call corporate to get it resolved finally. What a mess. Park is 24 hour. Way better experience there.

Pharmacy is a lot better than the one on Otis Dr. Long lines in the front though. We go here often cause we live close by. Overall like the rating it’s A-​OK.

This is a fairly typical Walgreens. This one feels a tad more disorganized than some, and I prefer the one at Southshore because its a little nicer and cleaner. The service checking out can be a bit slow, which is not uncommon at Walgreens. Overall, though, it is decent.

I’m only giving a four star for the camera department. I dropped off a SanDisk for developing the pictures from a digital camera and a roll of film from a Kodak’s disposal camera 800 speed (27 shots). I’m still stuck on the «old school» camera and not quite up to the program of a digital camera. I’m also aware that these disposal cameras will be phased out. Photo processing takes about an hour and they were ready when I checked back about an hour later.
It’s too bad that the old school camera is being phased out because the quality of the pictures came out much clearer and sharper than the pictures from the digital camera. Half of the pictures from the digital camera came out blurry due to poor lighting in a restaurant. My classmates who also used their digital cameras had the same result — blurry pictures.
The young man who worked the photo department was courteous and helpful. He showed me how to do more prints from the SanDisk on their equipment. I will get the hang of it after two or three times using the equipment in the future.
The other good thing about Walgreens is adding cash value to my Clipper card, which I use heavily each month.
Otherwise, Walgreens is just an A-​OK drugstore. Even though this one is not opened 24 hours (Southshore one), I come in here out of convenience and buy things that are advertised in their weekly sales paper or OTC remedies.
Earlier this afternoon I found out in order to take advantage of their weekly specials I have to apply for a balance rewards card. I guess Walgreens is following suit with the other two drugstores, CVS and Rite Aid — CVS ExtraCare and Rite Aid Wellness+. There is also exclusive benefits for AARP members each month. «Get 5,000 points when you spend $ 25 in a single purchase — plus 5 special point offers.» It sounds good to me… I’m already an AARP member.