I can’t say enough wonderful things about this place. First of all, the service level is top notch. After booking a flea bag hotel with clearly false reviews for a family reunion, Pauline worked with me at 11 pm to secure 12 rooms so we could transfer my entire family in the am. Not a small task for 24 adults, 8 kids and 2 dogs. For practically the middle of the night, she was on it, finding out how to accommodate my large party. She even held them overnight for me while I consulted my family. First thing in the am I called and spoke with Jose. He stayed on the phone with me for 30 min while I assigned the rooms to all my coordinating family. They all checked in from their various starting points throughout the country. Seamlessly. Easy peasy. The rooms were clean, comfortable and extra effort was put into get us all on the same floor near each other. The breakfast was great and delicious. Kim was the breakfast woman and she was incredibly thoughtful and friendly. This reunion was going down a very bad path and this team turned it around. My Aunts 95th birthday was saved and is a wonderful memory thanks to them!!!
Miss N.
Évaluation du lieu : 3 Phoenix, AZ
Legit hotel. Clean, roomy, nice staff. Free breakfast in the morning now that’s what’s up!!!
Qool P.
Évaluation du lieu : 5 Ballwin, MO
I spent over 2 months in this hotel. The staff is great and manager is AWESOME. I have never had a problem with anything for the 2 months period. They even upgraded my room to a suite(that was nice). The best part, the continental breakfast. The rooms are supper clean and room service people are very nice and friendly.