Buffalo Wild Wings

Had bad experience with take out and when dining in. Got take out last night and chicken was not thoroughly cooked and I got sick. And recently when I dined in my glass had a glass shard on the rim that ended up in my mouth, luckily no blood was drawn but still. This location sucks.

Me and my friend used to come here almost every Friday or Saturday because we loved the bartender Chuck, he was great. Tonight we show up realizing it was fight night and saw there was no tables so we put our name on the list and waited. We got to watch the fight for about 30 minutes which was nice, once the fight ended people began to leave and the tables cleared up, the hostesses made no indication they were checking for a empty table for us to sit, they were just watching TV.
After waiting for about 10 more minutes we go and find a space at the bar top. It was dirty so we stood and waited for it to be cleaned. Finally the bartender, a male with glasses, cleans off the bar so we can sit. Once we sat down the bartender didn’t even greet us, he just said «What do you need?» both of us were shocked we were approached like that but my friend simply tells him we are ready to order. He looked confused and then asked «Are you guys even 21?» We hand him our IDs and he gets our drinks. I ordered a beer, but his behavior turned us off from eating and having him serve us because he had such an attitude. I just asked for the check, finished imy beer quickly, paid and left. To be approached in such a rude manner, and be treated like an inconvenience was not the way we wanted to spend our evening. We will no longer be going to this location.

As a sports fan this is heaven. I love this place too death. Nothing like being around people watching sports and having some awesome cheese curds and wigs.

I used to travel for a corporate job and have visited a number of BWW locations. Now I live in a rural area and it is a big city luxury for me. The food at this location was good, but the service was slow. My dad was a bit frustrated that they didn’t have any coffee. When he pointed out that is on they menu, or server seemed annoyed as she explained that their coffee machine was broken, and management hadn’t replaced it. Not bad, but not great. Just average.

I thought I would surprise the family with some take out hot wings. Walked in the door, the server walked right past me and seated the people who came in after me. There were 4 employees behind the counter to the left. They were happily chatting away, our eyes met, they looked away. I walked out. The terrible service here means I will not return.

Went to BWW this past Thursday. I was waiting to meet with a friend before she caught her flight. While waiting, the hostess and staff were very friendly and even offered me a water as I waited. We ordered a couple of happy hour drinks at only three dollars and had a quick snack. The service was good. Had the fried pickles. They were pretty decent. Had a pretty good experience and would like to try watching a game at this location.

the waitress was MIA and couldn’t get my check. seriously considered walking out. almost missed my flight.
on the plus side. wings here were huge!

Used to be very disappointed with the quality of B Dubbs. However, this experience and one prior have led me to believe that they’re starting to change for the better.
Had the Mediterranean chicken salad and the Parmesan garlic boneless wings. Wasn’t disappointed with portion or quality home either. Service was good too.

Some of the BWW locales are good nationally. But not in this town. Stick with all the other great options.
The wings I had here were dry and I couldn’t finish them.

Had lunch here 2 days in a row because the food and service was so good. We were given the choice between sitting in the bar and sitting in the dining room. We opted for a table in the dining room. Our waiter was extremely patient with us, especially the first day when our kids were demanding our attention. We special ordered grilled chicken salads w/​o cheese and w/​o croutons. Then we asked for double chicken breasts on the salad with the hot sauce. Nico was our waiter both times. He rocks!

I have been to this location a few times. The time before last the service was horrible and he waitress messed up two orders in our party. Her fix was to have one member of the group reach over and pick wings out of another guys basket since she switched the sauces. To fix the other order she went to the back to get another 6 wings. After a bit went by she returned with the wrong wings (again). At this point we just accepted the error and ate the wings we didn’t order because we were on a lunch break and had to be back.
A few days after my visit I checked my credit card statement and noticed that BBW had charged more than I had signed my credit card receipt for. I promptly called the store and the manager was helpful. He stated that it looked like the server swapped my ticket with another member of my party and it looked like it was an honest mistake with no malice. He offered to refund the difference or offer me a free medium basket for the trouble. I decided to take the basket and give them another chance.
The return visit was much better, the service was improved (different server) but the food was still sub par. For some reason BBW seems to serve their wings like warm these days. They then cake on sauce (which most would not see as a bad thing) but the cold sauce and the like warm wings equates to cold wings and a bad experience. This issue is not isolated to this location but seems to be symptomatic of the chain.
I have been a long time BBW customer but I feel that the food quality has dropped. Hooters has been consistent in their quality. While BBW has allowed their wings to become cold and can’t seem to find the right amount of sauce to apply Hooters seems to be turning out a quality product. The fat content seems to have gone up at BBW as has the «crispness» which is symptomatic of wings that have been living under a heat lamp for a long time.
I think I just convinced myself to leave BBW for Hooters. I’d like some quality in my wings and BBW seems to have forgot that winning recipe that made them famous.
Thanks to the manager for attempting to make this right.

Arrived with my little (BBBS) for wings and fries. Normally I would not have picked BWW for an 8 year old but I let her choose.
As usual the wings were delicious. I’d forgotten how much I enjoy the Asian Zing.
The restaurant was very busy because of a Bulls game. Initially the hostess offered us a seat at the bar. Since i was with a young child I requested one of the open tables on the dining room.
For as busy as they were the server and kitchen did a great job keeping the patrons content. My order wasn’t entirely accurate but it was delicious anyway.
Good job BWW.

I mean, meh, its BWW. It’s there when you need a beer or don’t get the NFL team you root for because the league is greedy and wants $ 250 for a DirectTV NFL Sunday Ticket contract… I digress…
The point is, it’s the same BWW you’ve been to before with maybe a younger working and college crowd. Never have had a problem with a waitress or wait times.

Not overly impressed with this location but I don’t have any real complaints. On multiple occasions our service was fast and and servers friendly and attentive. The wings were good as always; our beer was never empty and the server came back frequently to make sure we were taken care of. We sat in the bar area during a big Monday night game, and even though it was packed, we were still taken care of well by the staff and we didn’t wait long for our food. We’ll definitely be back.

It’s BWW… not a gourmet, 5 star dinning. Their sauces a good and the location is near campus, airport hotels and my current job site.
Friendly staff, and good overall service.
My biggest complaint is they server Pepsi, that stuff is horrible for mixing drinks.
Plenty of TVs for all sporting occasions. Decent selection of beers, but not many local brews on tap, sad face.

Comparing this location to other BWW’s.
This location has been pretty on point and haven’t had any issue’s thus far.
By the way, if you’re wondering ‘Does their margarita sauce taste good on a chicken burger?’ Why yes! It does taste good!

I was so hoping for this to be a good BWW as we only live up the road but it turns out this is the worst buffalo wild wings we have EVER been to…
First off the service is awful, on so many levels. We asked our waitresses the price of the cocktails she said it was in the menu, erm no it’s not that’s why we’re asking you, she then shrugged and said I dont know walked off to never return with the answer.
Drinks refills were non existent we had to chase down a server to ask for more water and to be honest our waitress acted like she couldn’t care less about us or our food.
The food was mediocre at best… The fried pickles came out looking and tasting like they were days old and wasn’t even warm.
For the main meals everything came out barely warm/​border line cold, the kids burgers looked like they had been microwaved, my wrap wasn’t even what I ordered and my husbands wings would of actually been really nice had they of been the right temperature.
I am actually feeling extremely nauseous and seriously regretting our dinner choice.
We definitely won’t be returning here

I’ve been wanting to try the wings here for a while, this evening on a whim we dropped in for some takeout. We selected the Hot and Buffalo for our sauces, I was surprised to learn the Buffalo flavor was a rub instead of a sauce like the Hot. While the Hot are what you’d expect the Buffalo are really great, I’ve never had wings with a rub instead. I really like how these wings don’t have super thick skin. They were cooked just right and left me wanting a few more I imagine I’ll have to drop in again and try some of the other flavors. They also sell the flavors so you can season your own wings or whatever.

If I could give this place no stars, I absolutely would. First of all, the food is really not that great. Half the time when I go, the wings have so little sauce that I need to ask for more sauce, which they charge for. It takes forever to get your food and even when it comes, some of the boneless wings are so small that they could hardly even count as a bite.
Today, I had an especially bad experience. I was given some superbly bad service by the store’s manager Omar. When I asked to have the district manager’s number, he reached in his pocket to give me a card and then told me he wouldn’t be giving me anything. We argued about a supposed «policy» now taking effect sent from corporate. When asked to produce any evidence on the matter, he brought back a piece of paper, that he typed in Word, saying what he said was true. When I asked why an email didn’t have any email addresses on it, he ripped it up in front of me. I will definitely be calling corporate and the district manager to report this awful human being. I even called the other locations in the area about this new policy and they told me none existed. I think this tops any bad service I’ve ever gotten. Absolutely disgusted.

I love the location of this place. It’s on my way to work and conveniently off the freeway exit. They’ve been consistently good, in all my experiences. I especially love walking in to greeting smiles. I tend to comment on the ones who aren’t smiling in hopes to get one from them. Guys and gals are usually in great spirits!
The service is always prompt and friendly. Refills and bringing of napkins and wet naps are always done with a great attitude. The scenery is amazing, what with all the brand new flatscreens! The seating is the best arrangement in town too. With ample space and no bad viewing angles, it’s great for gameday. A pair of restrooms next to the entrance, before the hostess podium, are very convenient. There is also a lockable unisex restroom to the right of the bar!
I love going for the wings and TVs. Grilled chicken salad with Southwest ranch also great! They used to not charge me for soft drinks, but that’s changed, as of late. I tend to leave extra when they leave out the little stuff.
Calling in for carry-​out can be dicey. They sometimes leave out wings or sipping sauces. So, just make sure they show you the order before walking out. Napkins and wet naps, always a plus. I’ll continue to support this place with my weekly trips on the way to work, where I also make orders for my coworkers. Yum!
Fav sauces: Medium, Jammin’ Jalapeño, Asian Zing, and Mango Habanero