Hotel Parq Central

Service was horrible!!! They couldn’t be any ruder. Go in with a 2 year old and they went out of their way to make my daughter feel like she was in the wrong place because of her son. They actually stopped her in her tracks on her way outside to the rooftop lounge to tell her he wasn’t allowed in there after 9pm. It was only 7pm. She didn’t realize what they were saying to her and because of their tenacity to advise her of this as she was walking by them on her way outside. She felt they were telling her she was not permitted at all so she stopped and sat down where she stood. They clarified after i realized she was not with me outside and I asked them if there was a problem with the toddler being there that kids were allowed in their rooftop lounge until 9pm, with their noses in the air, and THEN granted us permission to enter to greet our party. How embarrassing! Well I feel SO welcome now. You bock at her for asking for chocolate milk, milk, juice of any kind. What bar doesn’t have juices to mix their drinks? I understand that you didn’t gear your establishment toward children, it is a lounge after all. I knew that going into it. However, we had a really important reason to go to your place but you certainly didn’t need to make us feel like that for bringing a child into your place. You took forever to get our orders and drinks. You were obviously disgusted at any question we asked you. You came to my daughter at 8:44 pm and had the audacity to tell her in the rudest manner «i’m sorry but its way past 9 and you need…» That’s where I interrupted her. We still had 15 minutes to subject ourselves to your continued abuse. She said «oh, someone told me it was way past 9» and walked away
They had so many rules I felt like I was not able to breathe without permission.
WAIT! There’s more. After she told us to leave early (understand the only reason she told us to leave is because we were guilty by association w/​a child on-​board. We were not being heathen guests that warranted a «please leave» response from staff and all of this really was just the one waitress but… she is YOUR waitress), she brought my check and in the most disgustingly, fake, nice way explained that for parties of 6 or more, they require a 20% gratuity which has already been figured into our bill… I’ll let that sit for a minute. …a required tip that gets me horrible service and attitude with NOT EVEN A SMILE… EVER…and to be made to feel the way she made us feel! Yep. That’s customer service in this corporate, money hungry society we have created. What’s worse, we were only a party of 4 and a 2 year old.
That didn’t snap right away so i let that one go but once it did, it was only appropriate to say, «put em on blast!»
Really. Skip this place. Grab a «pic-​a-​nick» basket and a bottle of wine and AWESOME people, and find a GREAT view on a hill in the desert somewhere in Albuquerque better than being treated like you should have never come in in the first place with a relatively crappy view, actually, («eh! I’ve seen better») on their rooftop lounge. You’d be much better off in time, money, and experience.

The reason I booked this hotel is because it was the only hotel in the area with decent reviews. I wish I was leaving a better review, but I feel that the hotel just didn’t live up to what I read.
I would leave only one star, however, the staff was very accommodating to us when we had to switch rooms. Which brings me to my issue. We were put in a room by the main door on the first floor, and the noise from the door opening and closing was just awful. I did not sleep for the first 2 nights we were there due to the sound of the loud door shutting nonstop. They really just need to shut down that room altogether because no one should have to pay almost $ 200 per night for that.
Next, for a hotel that considers themselves «4 star» or whatever rating they have from whoever gives it-​I would expect to have something more on the bed between me and the mattress besides a sheet. Yes, you heard me right, a SHEET. I’m sorry but that is just plain gross. The sheets are not whatever thread count they claim either. They’re terrible. Itchy, smelly, and just plain uncomfortable. Same with the towels. They’re disgusting!!!
The breakfast in the morning needs help too, but I will not ever stay there again. The price definitely comes nowhere in reflection to what you receive in that hotel. Save your money. You’re better off staying anywhere else.

Had I known how lovely this hotel was I would have stayed another night.
We are road tripping cross country with a dog. Hotels claim to be «dog friendly», which means you can bring your dog. When the Hotel Parq says dog friendly, they mean it! The GM’s dog Molly works the front desk to great you as you come in. There is a fenced dog run area that let my 75lbs goldendoodle get some running in. And the dog wing of the hotel is ground level so there was never a need to maneuver my giant buddy through hallways and elevators.
The beds and room were clean, comfy, and full of charm. In fact that is how I would sum up the entire hotel.
We ordered room service from apothecary (the rooftop bar), the food came to us under 30 mins and was great!
This is my ABQ hotel of choice.
Side note: breaking bad fans, there is a breaking bad ABQ tour and some of the places are near the hotel!

The room was nice mix of modern and unusual space due to the building history.
I will stay here again.

I go to Albuquerque a few times a year and typically stay at The Andaluz — I’m not sure why I decided to try something new, but I really wish I hadn’t. I had a few people tell me that Parq Central was the other nice choice in town, so I guess I just figured I would share the love and check it out.
I’ll get right down to my biggest complaint — the bed. My bed was so horribly hard and uncomfortable that I had trouble sleeping the entire time I stayed there. I have a bad back already and I feel like I just undid months of my chiropractor’s work because I had to sleep on such a bad mattress.
I also wish this place had room service for breakfast — during work travel, it’s such a lifesaver to be able to have something sent up to my room while I’m on calls and trying to dig out of email. They have a free continental breakfast downstairs but it consists of bagels, some sad looking fruit, a tasteless quiche that they have to go microwave before they give you a piece, and other things that didn’t look very appetizing.
The hotel is pretty, definitely, and I love that the windows can be opened in the guest rooms — helps to wake up to a nice breeze (especially after not sleeping all that well.) They also have a convenient work center on the first floor where I was able to print a few things off really easily.
The staff is really nice, the rooftop bar is beautiful (and the view is great too.) I can see why people enjoy staying here, but I think I’ll head back to The Andaluz next time.

I love this place so much. I stayed here 4 yrs ago and it’s still amazing. Just the right combo of sophisticated and relaxed. Rooms and public spaces have beautiful, interesting touches. Not a cookie cutter hotel. Love the little hot tub and awesome breakfast

Came back to the Parq Central after staying here in 2012, really enjoyed it both times. This is from the perspective of being on vacation, so we had plenty of time to enjoy the jacuzzi (always had it to ourselves, was perfect with temps in the 40s), linger over breakfast, and relax in the rooms.
Overall vibe of the place is resort like, thoughtful design, big common spaces (inside/​outside). Staff was pleasant, competent, helpful.
Room was a ‘deluxe’, a little pricier than the entry level, but worth it for the larger size, enough to stretch out. Everything in the room worked, was clean, etc. Room facing the grounds was quiet, can’t comment if the same holds for rooms facing Central.
Walk-​in shower a model for the future one at home.
Very minor gripes: coffee was weak, gym is the only thing here like a chain hotel (tiny, old equipment). But not enough to threaten the 5^th star.

I had been wanting to know what this hotel was like since my parents took a tour of Albuquerque when I lived there, and they said it was in an old hospital. I previously stayed in a hotel converted from a hospital several years earlier (in another state), and the room and showers seemed like they hadn’t been changed too much. I finally had a chance to stay here in December. While the décor (old medical devices, pictures of the hospital) shows that it once was, there isn’t too much that screams hospital to me. The room is very nice. The bathroom was fantastic with an amazingly large shower (no tub — yay!). The bed was comfortable, and the view from my room looked over the back courtyard.
Breakfast was very nice. Instead of having waffles or things like that, they had an option for quiche — both types had green chiles. I tried one with bacon, cheese, and green chiles; it was tasty. There was also a selection of fruit and pastries.
They are pet friendly which is nice to know, and the Apothecary Lounge is on the 4^th floor, and it commands a fantastic view of Albuquerque.

Great experience at this hotel in ABQ! They gave me a free upgrade and the room had a clean/​modern feel. Just ask for an upgrade and you’ll probably get it if there’s availability. If you’re just stopping through the city for a night like me, this is a good place to turn in.

This is a really beautiful hotel. Renovated in 2010, the rooms are stylishly finished and the common areas are light and airy. The architecture and landscaping are gorgeous.
The Apothecary Shop offers great bar food and well crafted cocktails. My husband and I enjoyed everything we ordered. The customer service was also excellent. I have a 5 month old baby and the staff had no problems with us putting him in his little chair and feeding him while we enjoyed our refreshments. So, 5 stars to the lovely employees up on the roof.
I deducted stars for the following reasons:
— I made a reservation for a room with a king sized bed but we were assigned a room with a queen sized bed and when we called to ask about it we were dismissed. The info at the front desk reflected a king sized bed and that was that. There was no offer to move us to a different room. The front desk person actually told my husband that there weren’t any queen sized beds in the hotel, which is obviously untrue. So, heads up, room 2 – 201 has a queen sized bed.
— Breakfast sucked. Good thing it was complimentary. The spread of mixed pastries, fruit, yogurt etc. looked great but everything was old and stale. The quiche on offer was rubbery and the fruit was mushy. My husband and I decided to head to Weck’s for breakfast instead.
It was a pretty hotel in a neat location but we received better customer service from the hotel staff at Hotel Andaluz and will stay there on our next visit to ABQ

Cleanliness 10
Grounds 10
Comfort 10
Ambiance 10
I hope I pass through Albuquerque again so I can stay here. Love this place.

I looked around online for a long while before booking at Parq Central. I am glad I chose it! From the amazing roof deck bar to the delicious breakfast on the patio, we were super pleased. The staff was all super friendly and very helpful.
Our room was a bit on the small side, but given how nice the place was, we didn’t mind. Excellent mattresses and pillows, too.
We had a fantastic romantic weekend here, I would most definitely stay here again!

I travel quite a bit in my job. I cannot estimate the number of hotels I have stayed in over the years, but I’ve stayed in some awfully good ones. I can honestly write that the Hotel Parq Central is in my top 5 all-​time positive hotel stays.
It’s hard to know where to start. I guess with the building itself. The architecture is captivating: a utilitarian Spanish style that really catches the eye. The grounds are beautiful, with the building surrounded by locust, crêpe myrtle and Bougainvillea. Parking was right on site and was easy.
Inside, they have done an amazing job of renovating the building. The common areas are beautifully appointed and comfortable… it was hard to decide whether to sit inside or outside to relax. The job they did of incorporating the old railroad hospital equipment into the theme was impressive.
My corner room on the third floor was equally impressive. The decoration and finish was bright, airy and comfortable. The furniture was perfect for the theme as well. The mattress was very, very comfortable. The bathroom was excellently appointed.
One thing of note: in keeping with the hospital theme… my room was a clean as a surgical suite. It is probably the cleanest hotel room I have ever been in. The smell of the entire building was very, very fresh.
I was concerned about noise, due to the hotel’s proximity to the Interstate… I needn’t have been, the room was very quiet.
The Apothecary Bar was wonderful. The bartenders there are not a bunch of amateurs… they know how to mix a drink, and they have a great selection of infused spirits. The food I had in the bar was quite good… some of the best calamari I have had. The views from the rooftop part of the bar were wonderful.
Every staff member I met was so accommodating and friendly. Truly nice people.
The free breakfast they provide wasn’t your usual «free hotel breakfast» fare… quiche, excellent pastries, fruit… and some of the best coffee I’ve had in a while.
What really surprised me was the rate for all of this… less than you pay for 2 or 3 star standard travel hotels… when you’re getting top quality accommodations.
The only downside to my stay: when I had to check out… I didn’t want to leave.

LOVE this place. It has such a great history. Amenities were first class and the staff was great. Small details made a big impact. 24hr coffee bar.
Apothecary Lounge was great. Food was amazing and the location on the roof was a bonus. I would definitely recommend to anyone staying in the area.

Pleasantly surprised. I chose this place partially because it is #1 on TripAdvisor. I have still had bad experiences so I read through many property reviews first. It was just a 1 night stop but I wanted to feel safe and get what I paid for. The front desk clerk walked us to our room while explaining features along the way. Very clean and exceptionally friendly staff. I will rate the lounge separately though because that’s the only place I had issue with. Room was clean and we’ll decorated. Bathroom was clean, it is a non smoking property and water was still available in the lobby at 11pm! No issue with pet smell. I highly recommend it, I am glad we came off the 40 to find this.

We love this place!!! It’s a beautiful hotel, we’ve stayed here 7 times in the last 3 years. It’s decorated great. Amenities are clean neat and updated. The main building offers a rooftop bar with amazing views and a really cute breakfast room. They allow small dogs which is great because we usually have our 2 little ones. We rant and rave to all our friends how cute this hotel is. They’ve done an incredible job with the remodel. It’s so tasteful, the outside garden is even cute! And the sweet dog at the desk is the perfect greeter! It’s truly a gem in Albuquerque, New Mexico! (Your best option for an overnight stay!!)
So, This trip we didn’t luck out. We were put in the little exterior building out back, 1^st floor. We found a huge moth when we walked in. My mom caught it and took it outside. She no sooner left and came back and there was another one. Not sure where these things were staked out but before we shut our eyes she took out 7 of them!!! Gross!
Also our toilet ran all night long. The hotel was full so we didn’t get our typical room in the main building first floor. (We prefer that, never had an issue)
We called the desk and no manager was on duty last night, this morning my mother spoke to Yancy. He took off the pet fee to compensate for our moths!
And Chris pine walked by!
I’d give a 5 star pre this visit but between the toilet and having to be an exterminator before we could sleep peacefully knocked down the ratings this trip!

A nice hotel located in a good spot of city. Just over half a mile walk to Central.
Rooms are a bit on the small side, but perfect.
Amazing showers!
I would recommend this hotel to anyone coming through town.

Hotel Parq Central is the only hotel I’ll stay at when I’m in Albuquerque for business.
Don’t let the fact that this place was once a sanatorium freak out out — HPC is a lovely renovated boutique hotel.
And the fact the company I work for gets a special discount for this hotel gets nothing but two thumbs up!
C.O. Bigelow toiletries in the bathroom, huge rainhead shower, and some of the most comfy beds /​bedding you’ll ever have the pleasure of resting your pretty little head on.
Free shuttle to and from the airport — Didn’t take advantage of this as I had a rental car.
The grounds are beautiful, it’s relatively quiet at night, pet-​friendly, and decent free breakfast in the morning.
Let’s not forget the Apothecary Lounge and Rooftop Bar upstairs. Even if you don’t have a drink, at least go upstairs to get a great view of the city.
Every employee I encountered was incredibly helpful and kind.
Skip Embassy Suites and stay at HPC on your next visit to the 505! It’s a breath of fresh air!

Great and unusual hotel! It’s a unique hotel that has been really nicely renovated from an old hospital. The standard room is small but is very modern/​upscale and comfy inside with great bed, quiet and very clean. I LOVED the bathroom. They serve complimentary breakfast until noon. We enjoyed the breakfast. No room service. They offer a late checkout. The hotel has beautiful courtyard in back.
The best view in all of ABQ is at the rooftop bar name The Apothecary.
Overall staff was nice, loved the atmosphere, and had a nice visit!

This recently remodeled hotel is like an oasis of modern in an otherwise dated Albuquerque. Although the hotel is modern and clean it has some negative aspects that are enough to keep me from staying here again.
Staff is friendly but not very knowledgeable. When we asked about things to do or see in the area no one really knew much. They just Googled our question on their computer and printed up some information for us. That was nice of them but we could have done the same. It would be nice too if the hotel offered more in the way of amenities. They have a small detached gym which is in the old boiler room. There is no pool, only a small hot tub. The outdoor garden is very pretty but small and being right next to the interstate kind of noisy. They used to have a massage room but turned it into an office. The location, although noisy being directly next to the interstate, is very convenient.
Parking is very, VERY limited. Between the Apothecary lounge and special events hosted by this hotel we were hard pressed to get a spot. Rooms are nice but SMALL. Even with just two people there was very little counter space in the bathroom. The shower, however, was lovely. It was large and had a one of those rain showerheads. The pocket door to the bathroom didn’t close all the way and the glass shower door banged directly onto the tile of the shower. The AC did get nice and cool though. Beds and pillows were comfortable. They have a free continental breakfast which looks better than it tastes. It was the same offerings each morning: quiche, assorted pastries, cereal, oatmeal, fruit, hardboiled eggs and cottage cheese. They leave the milk sitting on the counter in a glass carafe completely not chilled. Gross. They would heat up the quiche for you but nothing was made fresh.
One of the biggest reasons I would not stay here again is the noise. They say this place is haunted. I think they are just trying to sell thin walls as a haunted hotel. We were on the third floor and unfortunately very near the elevator. We could hear a LOT of noise from the rooftop bar which was right over our heads. The door to the hall didn’t seal well and we heard a ton of noise from thoughtless guests yelling in the hall. One night there was a wedding so all night we heard drunkards in the hallway. It really, really sucked, especially because we had to get up very early for our flight. Next time I’m in ABQ we’ll stay somewhere else.